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Reviews (3,280)
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Reviewed 6 April 2018 via mobile

Brayan was a lot of fun to be around and he helped to make our vacation a lot more fun. He played cards with us and was talkative and friendly. More of the workers should be like him and he’s James Bond!

Stayed: April 2018, travelled with family
Thank abbiedonofrio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francisco R, Director General at Fiesta Americana Puerto Vallarta All Inclusive & Spa, responded to this reviewResponded 7 April 2018

Dear Guest,

Thank you for share and write us a review, I will share with all the entertainment staff your comment.

Francisco Rangel
Gerente General

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

The place was amazing, all inclusive meals were absolutely to die for. The walk up bar/pool bar was so convenient and nice. The activities they did every day were so much fun and Brayan was so nice, friendly and he was amazing. This was my first time here and definitely not my last!!

Stayed: April 2018
1  Thank Dante C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francisco R, Director General at Fiesta Americana Puerto Vallarta All Inclusive & Spa, responded to this reviewResponded 7 April 2018

Dear Dante,

Thank you for share your experience with us, its was a real pleasure serve to you, We hope to see you soon and let us know your next visit.

Hasta pronto amigos!!

Francisco Rangel
Gerente General

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

Our room was clean with a comfortable king size bed, beautiful linens and an ocean view. The food was fantastic with a wonderful variety of fresh fruits and vegetables alongside beautifully grilled fresh fish, grilled meats and delicious desserts and several choices for restaurants (including Italian, Mexican, Asian, Cevichera, snack bar and wonderful breakfast buffet). Nice pool - LOVE the beach and all the palm trees. Must mention several staff who made our stay so enjoyable due to their fantastic service: Hector, Hugo, Francisco, Carlos, Ramon, Rafael, Gume, Juan, Luis, Veronica, Norma, Monserat, Manuel. We definitely plan to go back.

Room Tip: I believe all rooms have an ocean view due to the design of the hotel. There may be a few that have corner balconies with less view.
  • Stayed: April 2018, travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank Nancie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francisco R, Director General at Fiesta Americana Puerto Vallarta All Inclusive & Spa, responded to this reviewResponded 7 April 2018

Dear Nancie and John,

Thank you for share and write us this warms words for each staff member, its a honor to be part of your incredible holidays, I will share with all the staff your enthusiastic comment.

Hope to see you soon!

Francisco Rangel
Gerente General

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

We just returned from a week at Fiesta Americana. What we loved most about this resort are:
1. View from room (we were on the 5th floor)
2. Food - buffet for breakfast, poolside grill and ceviche bar (Chulavista) for lunch, Italian (Rosata) for dinner.
3. Service - mainly beachside. Thank you Carlo from the beach for taking great care of us all week. Thank you, Sophia, our house keeper for remembering to give us extra towels when asked only once.

This was one of the best views from room we’ve been to in Mexico. The pictures don’t do justice. Just break-taking. The room itself was adequate. Very well cleaned though. We like having a locked door in the bathroom with a family of 4, kids 14 and 11.

The food was plenty and good quality. There was no reservation at the a la carte restaurants and no limits. Love it! We enjoyed all the fresh fish grilled most days by the pool. The drinks were good. Bar service was very attentive and water was given in 330ml bottles. We ordered room service a few times and enjoyed it. There is no extra charge for room service.

One of the things I love going to PV is that it’s lively. The resort was very lively and there is always something going on. The entire resort was also wheelchair accessible. The live music was nice. Even though we were never downstairs for it, we enjoyed it from our balcony. Beach volleyball was very popular and there were plenty of young children at the pool. The pool was great though. It never felt crowded. The staff keep everyone engaged all day and night. A great bunch of people. Great service. There were securities all over the resort and they discourage people from saving seats. We saw many towels being removed when owners are absent for more than an hour.

The beach was 4/10, not great. It gets deep fast and the water was dirty most days. I like to run on the beach and there wasn’t much space for running, just a short walk. I brought my water shoes and it was helpful when going for walks on the rocky beach and hot sand. There were vendors all over the beach but there is a rope off section that they cannot pass into the resort and that’s where all the beach loungers were. My husband isn’t much of a sun person and appreciated all the shades on the beach.

Overall, this was a great trip for our family of 4. Super fun place to be :)

Stayed: March 2018, travelled with family
3  Thank Pam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francisco R, Director General at Fiesta Americana Puerto Vallarta All Inclusive & Spa, responded to this reviewResponded 7 April 2018

Dear Pam H,

Thank you for share and write us a review about your last stay, We appreciate your recognition for the pool, entertainment and restaurants staff who went beyond duty and made you feel home. We hope to see you again for your next vacations and we invite you to contact us prior arrival if you require any additional help with the arrangements of your stay.

Best Regards!

Francisco Rangel
Gerente General

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

Our second time in 2 years here and we were sure surprised when some of the hotel staff greeted us the first day with big hugs and smiles and "welcome back"!

The same wonderful service and smiling helpful staff as we enjoyed on our previous 2 week stay. Nice renovations to the kitchen dining restaurant and roof top pool/hot tub if you want to go and buy a day pass to give it a try.

NOTE: If not sure - just buy a day pass to go up to the roof top pool/hot tub before paying for a upgraded room to get this included. It does get very hot up there with limited shade and one day was enough for me to realize I am better suited to sitting pool side under a large umbrella in the hot sun. That said it is really nice with a great view of the ocean.

Thanks so much to EVERYONE at the resort with special mention to:

Gume - (what a friendly - happy - wonderful man - thanks for our last day special breakfast dessert!)

Miguel - (aka Brad Pitt) - a funny - witty guy always happy and smiling!

Mariana - (head concierge) - so very helpful and accommodating!

Patricia & Guadalupe - (Starbucks) - always greeting us with big warm smiles - so very efficient in getting everyone their daily coffee fixes. They always helped me daily with my very bad attempts at Spanish! Thanks ladies for your kindness!!

Fabiola - our wonderful lobby bar waitress!

Elena - our maid who did an OUTSTANDING job on our room - GREATJOB!

Artemio - the greatest pool towel worker you could ever find anywhere!

Armando - great waiter and excellent service!

Raoul - great drink service and a person who just flies around the resort when he works (don't try and compare your Fit Bit daily steps to his unless you want to be humbled - what a hard worker)!

Daniella - a great hostess who greats everyone with the most beautiful friendly smile every time she sees you! So nice to all.

Berenice (spa manager) - so helpful and always so welcoming with a wonderful smile on our daily trips to the gym. Her and her staff keep the gym running so well and we even had the great treat of a cool cucumber towel during a particulary hot humid day in the gym. THE BEST - thanks!

Check out the lobby bar 1960's rock band that play once a week - some great music and fun times with the other guests - these guys are really good!

This is really a nice - clean - extremely well run - FRIENDLY Resort that feels more like being home - with staff that work so hard to make your vacation relaxing and comfortable.

A resort that you will want to return to if you want a nice smaller and quieter place with staff that really do care. Plus you get to know lots of the other guests during your stay which is great.

Note: The Vacation Club folks do approach you (far more than last year) to do their talk but if you are not interested just a "polite no thank you - not interested" is enough as they are very professional and not overly pushy at all.

Well Done Once Again Fiesta Americana - see you again soon!

  • Stayed: March 2018, travelled with family
    • Location
    • Cleanliness
    • Service
3  Thank Bruce T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francisco R, Director General at Fiesta Americana Puerto Vallarta All Inclusive & Spa, responded to this reviewResponded 7 April 2018

Dear Bruce T,

Thank you for share and write us a review about your last stay at the resort, we are so happy to know that you had an amazing time with us and are thinking back again, We appreciate your recognition for the pool, entertainment, housekeeping, concierge, restaurants staff who went beyond duty and made you feel home.

We hope to see you again for your next vacations and we invite you to contact us prior arrival if you require any additional help with the arrangements of your stay.

Sincerely!!

Francisco Rangel
Gerente General



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