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All reviews royal beach club heavenly bed marina area el palmar club regina breakfast buffet the club lounge short walk to the marina swim up bar full ocean view close to the airport time share tennis courts main restaurant convenience store beautiful property jacuzzi on the balcony
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Reviewed 16 June 2018 via mobile

We have high standards when it comes to vacationing but not always a deep pocket. Everything about this property was perfect for our family. We want to especially acknowledge some staff . Samantha in housekeeping, Pedro the bell man , Raul the bell man , Emmanuel the activities director, and Alejandro the concierge. The pool layout is PERFECT for children . The beach access couldn’t be better and more convenient. The grounds are gorgeous and give you that tropical feel. The swim up bar was exceptionally clean and we got wonderful service both poolside and in the restaurants. The food in the main restaurant was OUTSTANDING, and we are foodies. We are already planning a return to this property, and we checked out the other high end ones in the marina . We agreed the Westin is the best!

Stayed: June 2018, travelled with family
1  Thank Lynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinVallarta, Director de Relaciones con Clientes at The Westin Resort & Spa, Puerto Vallarta, responded to this reviewResponded 18 June 2018

Esteemed Lynn S,
Thank you for your valuable feedback and appreciate your loyalty. We could not been happier to have you with us and share even more memories. It´s always a pleasure to have you stay with us and we hope to host you again in the near future so you may continue to enjoy our property, our activities and all Puerto Vallarta has to offer. Be well & hope to see you back soon at this your second home away from home.

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Reviewed 13 June 2018

My husband, three daughters, my parents and I stayed at the Westin over spring break this year. We had an absolutely amazing vacation. We loved our room - clean, great balcony, big bathroom...and we had adjoining rooms with my parents which was fun.

The pool area was awesome! Beautiful grounds and the pool itself was big and shaped in a fun way so that the kids could swim in different areas. Great atmosphere. Easily able to order food. The food at the pool was really good. My girls loved the chicken tacos and we loved the little taco truck that would open at 4 pm.

Most days we ate at the breakfast buffet which was delicious. Even had a juice bar and smoothie bar included in the price. We usually ate dinner at the marina which was a nice short walk with plenty of choices.

We are planning on returning next year for another relaxing vacation!

Room Tip: Rooms level 6 and up have a better view.
  • Stayed: April 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank CarrieM2049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinVallarta, Director de Relaciones con Clientes at The Westin Resort & Spa, Puerto Vallarta, responded to this reviewResponded 14 June 2018

Esteemed Carrie M,
Thank you for your valuable feedback and appreciate your loyalty. We could not been happier to have you with us and share even more memories. It´s always a pleasure to have you stay with us and we hope to host you again in the near future so you may continue to enjoy our property, our activities and all Puerto Vallarta has to offer. Be well & hope to see you back soon at this your second home away from home.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2018 via mobile

The Westin is still a good reasonably priced option in Puerto Vallarta.
Been starting there around 20 years, since it opened and seems to be well maintained all around.
Room, bathroom, restaurant and pool areas look good.
Service is still very good and friendly.
Only bed is not the old heavenly ones but ok. Good location in the Marina, clase to great restaurants.

Stayed: June 2018, travelled as a couple
Thank malfarache1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinVallarta, Director de Relaciones con Clientes at The Westin Resort & Spa, Puerto Vallarta, responded to this reviewResponded 11 June 2018

Esteemed malfarache1,
Thank you for taking the time to send us your valuable feedback. We hope you enjoyed our facilities and had a refreshing and relaxing stay with us. Hope to host you soon.
Be well.

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Reviewed 7 June 2018 via mobile

This is my second stay at this resort in the last 30 days and I can't say enough good things about the staff and the resort! The rooms are gorgeous with wonderful views and hotel staff makes sure to meet your every need and so so friendly! We had a bottle of champagne delivered to our room, courtesy of the hotel as we were celebrating my birthday and our anniversary! Housekeeping is amazing with the cutest towel animals! Pool is never crowded and immaculate! We will definitely be back in the future!

Stayed: June 2018, travelled as a couple
Thank rtruschi2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinVallarta, Director de Relaciones con Clientes at The Westin Resort & Spa, Puerto Vallarta, responded to this reviewResponded 7 June 2018

Esteemed rtruschi2018,
Thank you for your valauble feedback. The comfort you derive from our facilities and service is our main objective. Rest assured that we strive to anticipate your needs and are committed to ensuring your total satisfaction. We sincerely hope we could host you again shall your plans ever bring you back to Puerto Vallarta.
Be well.

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Reviewed 6 June 2018 via mobile

Very welcoming hotel and great location. Enjoyed the pool. Ocean front rooms have nice balconies. We found the food excellent and at a reasonable price. Rooms have a shower and a bathtub which was very nice. Found all staff to be very friendly and accommodating. A wonderful oasis! Enjoy!!

Stayed: June 2018, travelled as a couple
Thank LindaKayC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinVallarta, Director de Relaciones con Clientes at The Westin Resort & Spa, Puerto Vallarta, responded to this reviewResponded 6 June 2018

Esteemed LindaKayC,
Thank you for your feedback. The comfort you derive from our facilities and service is our main objective. Rest assured that we strive to anticipate your needs and are committed to ensuring your total satisfaction. We sincerely hope we could host you again shall your plans ever bring you back to Puerto Vallarta.
Be well.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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