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Playa Los Arcos Hotel Beach Resort & Spa
Ranked #29 of 126 Hotels in Puerto Vallarta
Certificate of Excellence
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Be careful”
1 of 5 bubbles Reviewed 28 February 2012

If you read the description of the hotel it says all the rooms have wonderful views, wonderful balconies, etc...bull. I was originally stuck in a closet under the stairs, it smelled, the windows didn't open, and obviously no wonderful views or balconies. I quickly asked for another room, which was a bit bigger, but still under the stairs and still no wonderful views or balconies. They put me on a wait list for another room but I think they just told me that to "shut me up" It certainly was disappointing to travel all the way to PV and end up in a crappy room.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank BRod91300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,435 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (512)
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English first
Oakland, California
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 28 February 2012

The place looks really cool with the pool in the middle of the lobby and all, the rooms are average for this area, if you want bigger more modern rooms you would probably have to stay in the Hotel Zone, but for us the Zona Romantica is were we want to be. It is within walking distance of everywhere we want to go and is right on the beach. There are many great restaurants and coffee shops right around the corner. You definitely can't beat the price.

Room Tip: If you upgrade to a Ocean FRONT room make sure you specifically ask for a upper room. I did this, b...
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  • Stayed February 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Oaktownboi4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
2 reviews
5 of 5 bubbles Reviewed 28 February 2012

we have been enjoying playa los arcos annually for over 40 years. the personnel and service are trustworthy and caring-doing whatever they can to improve our visits. the top management is accessible for any needs that arise. our rooms are simple but very comfortable with exquisite views of the bay and surf which apexes right next to the hotel. we visit a good part of december and january when the temperatures are 70-80's; perfect for the beach and swimming. the nights and stars above the bay are gorgeous and the hotel peaceful from 10pm to 9am. i bike down the hiway, hike up the rivers and swim through the arches after which the hotel is named. the food is first class, plus a half block away are 4 blocks filled with the best restaunts south of the rio cuale.
playa los arcos is paradise for us. what a splendid gift the hotel is to recharge annually!!!

Room Tip: closer to ocean, the better
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
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Helpful?
Thank stephen b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Townsend, Washington
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 27 February 2012

We booked this hotel online and chose a senior rate, which generally means a few dollars or pesos off the price. Here it apparently means sticking senior citizens in windowless, stuffy corner rooms hidden away. No balcony which we thought we had. Horrible room. Bad smell. We were moved the next day to a pleasant room with balcony overlooking the pool, but sadly the damage had been done. Did not find any of the staff particularly friendly or helpful other than the bell hops. Nice location but would not chance staying there again.

Room Tip: Must be very specific. Ask for a balcony and windows you can see through.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MCR61_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 26 February 2012

We won't be returning to Playa Los Arcos. Indeed, if we had understood the kind of place we were coming to, we probably would not have gone there in the first place. Our previous stay in PV had been at Villa Premier, a hotel that set an admittedly very high standard for elegance and deluxe accommodations, but we wanted to be closer to the old town this time. So based on reviews on this site and elsewhere, we selected Playa Los Arcos.
Our room itself was ok, if you overlook the Cask of Amontillado catacombs appearance. But we had no balcony. And our room was just down the hall from the elevator, whose inane bell rang day and night.
The hotel as a whole felt like a geriatric day camp. Aside from the many loud kids, the patrons seemed to be mostly 65 years or older, and the hotel caters specially to them. There are "activities," like daily bingo over the loud speaker (really!) and pool aerobics for blue-haired ladies. The beach is crowded with the elderly who have all claimed their lounge chairs by 7 am, this one playing "Led Zeppelin" on his transistor radio for all to hear, that one regaling everyone with a loud report of her recent hysterectomy. It was very strange.
Every evening the overpriced, ordinary restaurant had a show with two girls (apparently from the local junior highschool) singing, slightly out of tune, popular songs in banal arrangements. Thankfully this entertainment stopped at 11 pm.
In the pool area and at the beach stereo speakers have been set up, so that second-rate Mexican disco can be blared at you, no matter where you are. Why would someone disrupt one of the most idyllic settings imaginable with that?
The location of Playa Los Arcos is its best feature. It is right on the beach in the Zona Romantica, a few steps from many of PV's best restaurants and 50 yards from the Malecon. But since we disliked the hotel's ambiance, and had to walk down to a less-crowded beach anyway, next time we will stay in one of the smaller, much cheaper, and quieter hotels a few blocks from the beach.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vaidaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Playa Los Arcos Hotel Beach Resort & Spa

Property: Playa Los Arcos Hotel Beach Resort & Spa
Address: Olas Altas 380 | Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico
Phone Number:
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Puerto Vallarta
#22 On the Beach Hotel in Puerto Vallarta
#32 Romantic Hotel in Puerto Vallarta
Price range (per night): $99 - $218
Hotel Class:3 star — Playa Los Arcos Hotel Beach Resort & Spa 3*
Number of rooms: 169
Official Description (provided by the hotel):
Playa Los Arcos Hotel Beach Resort & Spa is a splendid colonial Boutique Style Hotel that invites you to enjoy the vacatioon of your dreams.The quality of its facilities, hospitality and tradition of excellence in service will make your stay a trully pleasurable experience. Located in front of the best beach of Vallarta "Playa del Sol" in the heart of the exciting Romantic Zone, is one of the best tourist areas of Vallarta. Here you can find all types of residences, prestigios restaurants, cafes, boutiques, galleries and the best nightlife. Only a few steps from the new Malecon, the Cathedral and the New Pier. ... more   less 
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Also Known As:
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Puerto Vallarta

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