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“Absolutely amazing”
Review of Vallarta Under Sea

Vallarta Under Sea
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: We are a group of Professional divers who wants to share their most loved passion of the underwater world with all the people who visit Puerto Vallarta. We would like to introduce more new divers to the ocean and let them know how important is to all of us to take care about the natural resources and how to enjoy them with out damage.
Useful Information: Activities for older children
Reviewed 6 August 2017 via mobile

My husband and I decided we wanted to go to the hidden beach and the adventures company did not have open tours yet this time of year ( thank God). We were running about 30 min late due to traffic and the tour waited for us!! Which was amazing!! On the ride out the island we saw groups of dolphins and stopped to watch it was a small group of 7 plus 3 staff members perfect group. When we arrived at the isaldn we were not able to get in because it is a national park and a sanctuary for birds so he rangers only let a certain amount of people in per day we knew this was a risk going in so we were not upset at all. We did some snorkeling and the staff was great about keeping us in a group and showing us beautiful sea life. We went to another little beach and saw some caves which was also really beautiful. Because it was such a small boat I got sea sick but thankfully the lead tour guide, Tadeo Chang had a remedy of pouring ice cold water on the back of my neck. Sickness went away in seconds. This staff member is amazing and so kind, I hope his boss reads this and knows that we specifically got his name and are doing the review because of his outstanding service!! He spoke both English and Spanish fluently and was very accommodating. I would not recommend using any other company besides this one. We loved our trip with them!!

Thank Rae M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"dive shop"
in 22 reviews
"dive master"
in 50 reviews
"los arcos"
in 32 reviews
"dive boat"
in 7 reviews
"puffer fish"
in 8 reviews
"novice divers"
in 2 reviews
"advanced certification"
in 2 reviews
"actual dive"
in 2 reviews
"open water certification"
in 5 reviews
"dive plan"
in 3 reviews
"excellent diving"
in 2 reviews
"dive spots"
in 2 reviews
"rock formations"
in 3 reviews
"wet suits"
in 3 reviews
"national park"
in 2 reviews
"small group"
in 5 reviews
"marine life"
in 4 reviews
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Reviewed 24 June 2017

We did not trust the websites in Vallarta, so we located Luis Rivera, a world renowned dive-master in Guadalajara (member of NSS-DS Speleological Society-Diving Section PADI/NAUI). Rivera recommended Vallarta Undersea without hesitation; and explained that Undersea had the best and most capable operation for serious divers. So we booked at Undersea and traveled to Vallarta.
My husband and I just dived Marietas and El Morro and both dives were extraordinary. Lots of fish, octopus, rays and turtles. El Morro is more technical and farther away from the Marina than Marietas, but the cave system is breathtaking and worth the trip. Marietas is excellent and a fairly easy dive that is a world-class dive. Our Dive-Master, Hector was superb. He speaks perfect English and he is very knowledgeable. Most importantly, he is thorough and very aware of divers' safety as well as conservation of these great sites.
Our family has been diving for many years and we have dived in US, Caribbean, Australia, Africa and South Asia, and Undersea is one of the best and more professional operators that we have encountered.
We also saw a group of snorkelers that Undersea had taken to Marietas and they all commented that their experience with Undersea was excellent as well.
Good job Undersea! Hopefully we will return to Vallarta to do more diving with you.

1  Thank mbk_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2017 via mobile

We went here on a recommendation, and poked our head in a couple other dive shops before booking. This place was the only one that was well staffed, with guys cleaning and checking equipment which was a good sign. As relatively novice divers (open water only with a dozen dives), my son and I rely a bit on the shop for recommendations. The shop had a gaggle of snorkelers come in after we arrived, they got priority and we kinda got ignored until the divemaster, Hector showed up. Hector was very good. He was calm and professional. The dive spots were relatively close together, but different and the visibility was pretty good. Downside was my BCD leaked a little which cut bottom time and on the second dive, they didn't swap my son's tank out (and we didn't catch it)so we went in and his tank was 1/3 full. He caught it soon enough that Hector was able to share his tank for the rest of the dive. It's kind of our luck. There were two other very experienced divers with us, who were return customers, and had no issues. Overall, I will dive with them again and it was a good experience. Did convince me i need to invest in some of my own gear.

Thank walkergetx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2017

We put a deposit of $149 down for a two tank dive in January(four months before our dive). In February we contacted the shop to cancel as we realized our ship would not keep the same time as the shop and we would not arrive in time for the dives. The shop said no problem,just arrive as early as we could. I called the shop again on March 31 telling them the earliest we could arrive would be 9:30am. No problem I was told again. So when we arrived on April 4 at 9:15 we were told the dive boat couldn't wait for the both of us and left at 9. And no we could not get our $149 returned. RIDICULOUS! DO NOT BOOK WITH THIS SHOP. Especially if you will be arriving via cruise ship.

1  Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 29 March 2017

This was my second dive with Vallarta Undersea, the first one was last year. Very well run dive shop, except the air compressor broke so a family of 4 had to reschedule their dive. The ship had a group of 4 snorkelers with a guide, myself, and another dive instructor (Gustavo), because of the small dive group we were able to do more underwater sightseeing and go to other areas for the dive. I would highly recommend Vallarta Undersea because of the small group sizes. Also on the boat ride back the captain allowed us to plug a phone into the stereo system so we could jam out passing the yachts out at sea.

Thank Isiahmeyers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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