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All reviews vacation internationale the penthouse palapa restaurant the activities desk golden zone shrimp tennis courts full kitchen convenience store hot tub ocean view large pool king size bedroom unit time share beach vendors bus ride
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11 - 16 of 343 reviews
Reviewed 14 February 2018

A time share condo/hotel with sparse availability during the peak times, this place has gone down hill over the past few years. Dated rooms with poor appliances and poor water pressure. Clean, with plenty of towels and other small amenities keep this place occupied almost continually. Hot tub,shuffle board,tennis/pickle ball courts are the few extras that could be updated. Good service with a convenience store on site. Reasonable exchange rates and courteous staff welcoming you are excellent. This place really could use an update.

Stayed: January 2018, travelled with family
2  Thank Wildforestreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2018 via mobile

What a great week vacation. This resort makes it so cushion and perfect that my husband and I did not want to leave the resort for anything. The service was out of this world. Staff went out of their way for you. Very clean facility. Rooms were spacious and super clean. Food was fantastic, as well as happy hour 2x day. Great entertainment for both adults and kids. We are looking forward to returning in the future. <3

Stayed: February 2018, travelled as a couple
2  Thank jessica s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2018

Torres has theme nights for food. We decided to check out the Prime Rib night thinking that this older hotel might have really nice ambiance for the price. The Prime Rib was 459 pesos and for that you got a small salad, small baked potato and a few frozen vegetables. The carnivores at the table rated the meat quality average and found portion size small. Local beer was 44 pesos which is ridiculous; the most expensive we have seen in Mazatlan. Needless to say, won't be recommending this or going back for pasta night. The two stars are for the waiter, who was run off his feet and who tried to keep us fed and watered. There are much better places to eat in Maz. Don't bother with this unless it's part of your package.

Stayed: February 2018, travelled as a couple
1  Thank Tumbleweed4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2018

Beautiful beach, clean, nice people- Touring part of the local places was unique and lots of fun. Locals were very pleasant and it was awesome visiting patrons that make masks for the night of the dead which is quite a festival in Mexico

Stayed: February 2017
2  Thank marleneg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2017 via mobile

A typical family resort although not well maintained. sliding doors don’t close or lock properly, water ingress through the windows when it rains and dishware and utensils very old and scratched. Definitely needs an uplift. Not walking distance to grocery stores or shops. The upside is the staff. All the staff are friendly, helpful and make the stay most pleasant. Security is top both so you feel safe. The one and only restaurant on site is so-so. For good local food, definitely recommend grabbing a taxi into the main town area. As we went in October and it wasn’t their “peak” season, there were not many activities offered so was quite disappointing.

Stayed: October 2017, travelled with family
1  Thank Racheal W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JABoughton, Director at Torres Mazatlan Resort, responded to this reviewResponded 12 December 2017

We are very sorry to hear of your disappointing experience. I did notice that you travelled in Oct when we were in the middle of a renovation. Now that we have completed renovating the units we hope you will give us another try. I was pleased to note that you felt the staff was friendly and made for a pleasant stay. Our Torres Mazatlan staff have a passion for customer service. Thank you for taking the time to write a review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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