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Reviewed 15 February 2018

If you are looking for an amazing resort look no further. My husband and I took our first vacation in 10+ years to this location and had to force ourselves to leave once the week was over. The staff in general for the whole resort was so friendly and helpful but our favorite spot was the iguana bar, Hector, Diego, Hugo & Fidel were always there to make sure that we were as relaxed as we possibly could be, Leo kept us safe in the pool at all times. They were such a fun crew and never grew impatient with us and kept up with great conversations.
Dinners up in the restaurants are to die for! My favorite meal was the seared Tuna, I'm pretty sure that I ordered it at least 3 times that week. If your up there eating look for Eric he is such a great server and knows of some pretty great places in the city.
Of course I need to give some much needed props to Olivia who kept our room sparkling clean all week and then on our last night worked up a little surprise with my husband to make it even more special by adding rose petals and swans to our bed.
This place goes above and beyond to make its customers completely happy and relaxed. I hope that I don't have to wait another 10+ years to make it back.

Room Tip: Choose a room by the Iguana Bar
  • Stayed: February 2018, travelled as a couple
    • Location
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2  Thank Alissa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMELCIDRESORTS, Director General at El Cid Marina Beach Hotel, responded to this reviewResponded 16 February 2018

Dear Alissa,

What a great pleasure to read that you spent a wonderful stay in our resort and enjoyed the services, facilities, and attentive staff. We are happy to hear that you enjoyed the Iguana bar, the seared Tuna, and your clean room, as well as the qualified staff.

Thank you for taking the time to share your review with us, we really appreciate it, and we feel honored to know that we fulfill beyond your expectations.

We will be delighted to serve you again. Hopefully we will see you soon.
Cordially,
Isaías Gomez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2018

We love the warmth and friendliness of this resort. They go out of their way to make you happy and satisfied. It’s true there are bigger and fancier resorts around but you can’t beat the ambiance here even at the pool. The Calypso pool is a lovely temperature, enjoyable to be in. The only thing I think they should improve on is to put up some artwork on the walls of their suites. They are quite plain and bare.

Room Tip: The only thing I think they should improve on is to put up some artwork on the walls of their suites. They are quite plain and bare.
  • Stayed: January 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank cfcazem2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMELCIDRESORTS, Director General at El Cid Marina Beach Hotel, responded to this reviewResponded 15 February 2018

Dear guest,

We appreciate that you have taken a few minutes of your appreciable time to share your great comments about your visit to the Hotel El Cid Marina.

It is thanks to this type of feedback that we can make the necessary improvements in our services and continue to offer insurmountable vacation experiences to our guests. We assure you that your suggestions will be resumed with the management committee for future changes.

We hope to continue being your choice every time you visit this beautiful port.

Warm greetings from the beautiful beaches of Mazatlan.
Isaias Gomez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2018

Wonderful vacation. Weather was a little hit or miss but better than Chicago. A few really nice 85 degree weather but chillier night...bring a sweater if traveling in Feb. Otherwise, there were so many staff that made the trip perfect. Thank you to all of them... esp Alexys, Karina, Fidel, Pepe.

Room Tip: First floor room have a larger patio area and close access to all the amenities. The facility is big but they have golf carts available for anyone who needs them. LOVE EL CID.
  • Stayed: February 2018, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank Navigate240818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMELCIDRESORTS, Director General at El Cid Marina Beach Hotel, responded to this reviewResponded 15 February 2018

Dear guest,

Thank you for sharing your amazing comments about your recent vacation with us at el Cid Marina.

We are happy to hear that you enjoyed your visit and that the staff made your stay more enjoyable, fun and special. We assure you that they will receive recognition for their great work.

We will be happy to assist you the next time your trip allows us.

Best regards,
Isaias Gomez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2018

What a delightful vacation in mid winter US. We were Platinum members and became Plus members giving us all-inclusive. Otherwise it is $75 per person per day. The city of Mazatlan is close by so that is a plus, on top of a beautiful beach, fishing, tours, etc.

  • Stayed: February 2018, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank malbers23232018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMELCIDRESORTS, Director General at El Cid Marina Beach Hotel, responded to this reviewResponded 15 February 2018

Dear Guest,

We greatly appreciate that you have taken a few minutes to recap your amazing experiences about our services.

We are pleased to hear that we met your expectations and that you enjoyed your stay.

We will be happy to assist you again when you give us the opportunity.

Best regards,
Isaias Gomez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2018

We have vacationed at El Cid Marina in Mazatlan, Mexico for 5 years now and it is still the best. The service is great. The people are friendly and very accommodating. The Marina is beautiful and extremely clean. Lots of activities too!

  • Stayed: February 2018, travelled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with this hotel
Thank Linda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMELCIDRESORTS, Director General at El Cid Marina Beach Hotel, responded to this reviewResponded 14 February 2018

Dear Linda,

We appreciate that you have written us your fabulous review about your recent vacation at el Cid Marina. We are very happy to hear that you love visiting Mexico and that we are still your favorite destination.

It is very nice to hear that the staff was friendly and helpful and that you enjoyed our facilities and great variety of activities.

We will be happy to continue being your choice in the not too distant future.

Warm greetings from the beautiful beaches of Mazatlan.
Isaias Gomez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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