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3 - 8 of 84 reviews
Reviewed 13 July 2017 via mobile

We really enjoy our stay at this hotel. The rooms are clean and with a decent size. It has a medium sized swimming pool with two areas and a little pool for little kids. It also has a patio with a gazebo. The restaurant Astros has a great Mexican breakfast buffet but if Mexican Food is not your favorite you can get pancakes or waffles.

The staff is very friendly. For extra security for you and your vehicle they have a security gate.

Check the little souvenir shop to get cute presents.

Stayed: July 2017, travelled with family
Thank liciat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HUMBERTO R, Guest Relations Manager at Holiday Inn Monterrey Norte, responded to this reviewResponded 3 November 2017

Dear Guest
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2017 via mobile

Great place for a quick rest stop.

Very noisey at least on the first floor do take better toiletries!

They have a secure parking which is great and if you are only sleeping a few hrs is great, you will sabe like 30 usd to a 4star and its pretty decent!

Bkst buffet very decent!

Stayed: February 2017, travelled with friends
Thank ChulettasChoice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HUMBERTO R, Guest Relations Manager at Holiday Inn Monterrey Norte, responded to this reviewResponded 13 February 2017

Dear Guest, thank you very much for sharing your opinion, we are happy knowing that the hotel was functional for you and breakfast met your expectations, We hope you will visit us again. best regards

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Reviewed 20 September 2016

We stayed at the Holiday inn Norte in Mty, this hotel is one, two story hotel, if you like this kind of layout you will love it. its quiet, has nice rooms, a little dated, but good quality beds. no free breakfast buffet in the morning. turndown.

Room Tip: get the rooms next to the pool area they have a good view
  • Stayed: September 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank laredo2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HUMBERTO R, Guest Relations Manager at Holiday Inn Monterrey Norte, responded to this reviewResponded 23 September 2016

Thank you very much for your visit, we value your time to share us your comments, we are happy to know that enjoy our room, we hope to give us the opportunity to serve you again, best regards

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Reviewed 25 August 2016

This hotel has seen better days. The staff here were good and friendly. But the facility needs renovation, at least a new coat of paint. Wifi worked good on my phone, but I could not get it to work on my computer.

The hotel restaurant served a nice breakfast buffet that was included as part of my stay.

  • Stayed: August 2016, travelled on business
    • Value
    • Rooms
    • Service
Thank sak116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HUMBERTO R, Guest Relations Manager at Holiday Inn Monterrey Norte, responded to this reviewResponded 29 August 2016

Dear sak116
Thank you for your visit and for posting a candid feedback from your recent stay with us. Please accept our sincere apology for the issues you experienced . Your feedback is important to us and helps us focus on improving the quality of our facilities and services. We will be sharing your comments with the staff and management to ensure similar types of situations are prevented.
Once again, thank you for posting a review and hope we can welcome you back and provide you with a better experience in the future.

Kind Regards,

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Reviewed 13 December 2014

This hotel has two type of rooms: the old and the updated. chose the 300's when you visit this hotel because these are the ones updated. the old ones smell a lot to humidity and old carpet and furniture. There is no elevator for the second floor. the security in the hotel is something annoying since they give you a "pass" that you have to show the guard every time you need to park your car.

The full breakfast is the best part in this hotel and is very good. the swimming pool is also very good. you have to sign a voucher for the towels for the pool.

hotel is very good located in San Nicolas.

there is no heater in the rooms because they say is controlled by the outside temperature and works accordingly (???)...horrendous.

Room Tip: chose the 300's rooms
  • Stayed: December 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank 243LA_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HUMBERTO R, Guest Relations Manager at Holiday Inn Monterrey Norte, responded to this reviewResponded 18 December 2014

Dear Guest, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. Thank you for staying with us, and we hope to have an opportunity to serve you again. Sincerely,
Guest Relations Manager

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