The general experience is not so good, with dirty carpets and an overall "old" feeling inside the hallways. I usually travel with my pet and other hotel chains let you keep it inside the room. Here they sent my dog to a filthy cage outside the building with nighttime temperatures almost below freezing. I was admonished for trying to cross the lobby with my pet even after explaining that there was no other exit open at the moment.
Also the personal at the front desk takes forever to answer phone calls and keeps you on hold indefinitely. I later discovered that this was due to them chatting all day long!
The breakfast was OK, warm and good tasting with a varied selection of food.
- Official Description (provided by the hotel):
- The Hotel Holiday Inn Monterrey Norte is located in the North Side of the city, in the heart of the Industrial and Maquiladora zone, Whether your visit to Monterrey brings you to us for business or pleasure, we are ready to serve you. From check-in to check-out, we offer a service that only the best hotels can give and our competitors want to match. Our Hotel in Monterrey features a two floor horizontal style building where most rooms come with a garden or pool view and the lower floor rooms have controlled access parking. Our Priority Club members get to use at no charge our Business Center. Start your day with the most delicious buffet. For lunch try our local meals buffet or order from our international menu. For dinner we recommend you select a 'norteÃ±o' style steak. Enjoy our swimming pool surrounded by beautiful gardens where you will find chairs, tables and umbrellas if you want to rest, eat or work outdoor. After a hard day work, relax in our Madame Garbo Lobby Bar listening live music or in our Night Club. The closest hotel to the industrial zone, bullring, racetrack, baseball stadium, soccer stadium, the State University Campus, the northern International Airport (Del Norte). Downtown, the Convention Center Cintermex and the North In-Bond manufacturing plants are 10 min away. Welcome to Monterrey ... For your beloved pets we provide kennels as pets are not allowed in the room. ... more less
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- Also Known As:
- Holiday Inn Monterrey
- Monterrey Holiday Inn