My family and I made a reservation back in April for an upcoming trip on Labor Day. We booked 3 rooms for 8 adults. That is 5 months in advance, the week of the event came and I called to confirm my reservation and everything was fine. When we get there on Saturday they had no rooms for us, even when we arrived at noon! They said our reservation had been "hidden, misplaced" Even when I called 3 days prior to the event. This was extremely a bad situation considering the lack of hotels in Ensenada, plus it was a holiday and it was 100% booked. I told the staff I would sleep in their reception area if I was not going to be given a room. After so many attempt of demanding our place to sleep, the owner never came out to apologize or anything. We were given a room for the 8 of us with complimentary extra beds and a bunch of margarita coupons along with "free breakfast" which we did not get. The staff is great but this was horrible experience, driving from so far away only to find that your room booked 5 months in advance has been given to someone else.
- Official Description (provided by the hotel):
- This charming colonial boutique hotel is located in the heart of Ensenada. You can walk to more than 20 restaurants and coffee shops along the bazaar like streets lined with art treasures, each one more unique than the next.The intimate and friendly atmosphere will allow you to feel like this is your home away from home. The staff will point you in the right direction for whatever you are seeking.Come and experience our warm & friendly hospitality!Our staff will help make your visit to Ensenada a stay to remember filled with a variety of activities such as wine tours, whale and fishing trips, restaurants. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia APAC, Wotif.com, Hotels.com, TripOnline SA, lastminute.com.au and getaroom.com so you can book your Posada El Rey Sol reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Americas Best Value Inn - Posada El Rey Sol Hotel Ensenada
- Americas Best Value Inn Ensenada