Clean rooms and nice location in center of town. Pool is good for kids and staff is very friendly. Parking is secure and worth checking out bodegas de santo tomas in town for wine tasting and good snacks.More
Clean rooms and nice location in center of town. Pool is good for kids and staff is very friendly. Parking is secure and worth checking out bodegas de santo tomas in town for wine tasting and good snacks.MoreShow less
Hello Eliza I am very pleased that our hotel has been of your total pleasure and that you could enjoy our services, you are our priority, we hope to see you soon.
This an older hotel that has remodeled it's rooms. The rooms are of a good size, the bed is comfortable, there is a coffee pot in the room and the bath is stocked with all the necessities. The only major complaint is the wifi. My room had a strong signal but the connection was glacially slow most of the time. It wasn't good for anything except email during those times. Late at night or very early morning the speed was satisfactory. The posted (rack) rate is quite high but I booked through a TA link & got a much better price. I would stay here again if I could again get the discounted price.
Please accept our sincere apology regarding your wi-fi issues. We are currently working on solving this issue by assigning networks to each room, and other improvements. And insider tip, if you contact us directly, we will beat any discount on other travel agencies (online or not).
We look forward to your next visit
This hotel is Great for the price we were there for 1 night and traveling to rosarito the next day.
Starting with the staff was A+ very helpful and caring. This is great for families...Small pool to enjoy and a bar that had the best Margaritas. The bartender lady and her son were so nice and sweet. They allowed us to pick songs to play and made us feel comfortable.
Rooms are good, Clean and Great price.
Thank you very much for your kind review, and your recent stay at our hotel. We are proud to provide excellent customer service and the besr experience possible. It is great to have guests like you. Please come back soon!
I have stayed here a couple of times. The first was a romantic weekend with the honeymoon suite and it was very nice. I love the architecture of this hotel and all the amenities are great. The only thing you might bring is your own shampoo and soaps if you desire the fancy stuff. But otherwise the pool, the bar, the location, and the staff are all wonderful. Oh and they offer a breakfast voucher for a restaurant across the street and the food is great.
Definitely a worthwhile place to stay.
Thank you very much for your review and your continued patronage through the years. We work hard at providing the best possible customer experience, and your words help us!
We do have a more simple and eco-friendly approach to our soaps and shampoos, but we make up for it in other amenities.
We look forward to your next visit,
Beauty must truly be in the eyes of the beholder. I say that after reading some of the reviews that attack this hotel. My wife and our three children come the Ensenada at least two weekends every month. We stay at El Rey because the location is excellent, the staff pleasant, the rooms adequate and we have always been treated as if we mattered. The fact is that the hotel and the area are in Mexico which necessarily means buildings, food and service will likely be different than in the U.S. However, if one is looking for a reasonable price, in a great location, in Mexico, then this is the place, small problems notwithstanding.
Thank you so much for your continued patronage, your loyalty and your kind review. As I've said before, we take pride in giving our customers the greatest experience possible although we do face the occasional obstacle. We look forward to having more of you and your family here with us enjoying our beautiful city!
Very kind regards,
Location is great, right on the main strip, but not in the middle, so it's not bombarded by noise.
I left my cell phone in the room and realized once across the border. They actually took their time to look into express courier options and send it back to me!
We aim to please! And we understand how vital your phone is, so we want to help as much as we can our clients even after they have checked out. Thank you for your review
We hope to see you soon!