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All reviewsprivate poolevery morningbedroom villashuttle servicewell equipped kitchenlovely villacomplete privacyvilla bbqodd requestsdriver mrcomplimentary snacks and drinkscomplimentary shuttle buscoffee makerdining tablehome away from homecontinental breakfaston demand
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Reviewed 1 February 2018

While vacationing in Krabi, we stayed the Pimann Buri Luxury Pool Villas.

After landing at the Krabi airport we were greeted by our private shuttle driver. He graciously took our bags and lead us to the van, and drove us to the resort which was roughly 30 minutes away.

We pulled up to the villa, the entrance is lovely; the door is built into a hedge that outlines the entire property for complete privacy. Our guest services agent was waiting, she escorted us into our villa where we proceeded to check in.

The villa could not have been more perfect! There is a private pool at the front entrance with two lounge chairs, a large sun umbrella and cushioned couch that could sit four comfortably. Inside there was an open great room, which contained the living area, dining room and kitchen. This particular villa had two bedrooms and two bathrooms.

There is good wifi, cable and two tv’s; one in the living room and one in the master.

The kitchen was great! It has a full sized fridge, microwave, toaster, coffee pot and small sink. There were free snacks included such as Pringles, popcorn, cashews and bottled water. Beer and wine were stocked, but at an additional cost.

There were robes, slippers and nice toiletry products available to use. There was also a large umbrella and beach bag with towels, too!

The shuttle is free, you just need to call 15 minutes before you would like to leave/return to the property.

The guest services team was extremely helpful and responsive with anything we asked. They helped us to find out pricing, organized our excursion and a dinner on site.

Hong island excursion - we were really excited for this! The hotel organized a speed boat for us for the entire day. They packed us a boxed lunch and had the shuttle driver take us to our boat.

The one night for dinner we had a romantic Thai BBQ on site at our villa. They put so much effort into making this something special! They hung lanterns, brought in a table & chairs, flowers and a grill. The chef cooked us a huge meal, which included seafood, three traditional Thai dishes, a salad and fruit plate!

Overall, we had an amazing time saying at Pimann Buri Luxury Pools resort and would recommend it to anyone planning a trip to Krabi! :)

*The staff refreshed our room everyday, restocking our free snacks!

**The Ao Nang beach and downtown area is a 10 minute shuttle ride from the property.

***Laundry is available at a decent price.

  • Stayed: February 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank lifeandmylens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMPimannBuri, Guest Relations Manager at Pimann Buri Pool Villas Ao Nang Krabi, responded to this reviewResponded 12 February 2018

Dear guest,
Thank you very much for your time to share the experience of your recent stay at Pimann Buri. We are delighted to know that you had an enjoyable vacation and you were happy with our services and our food. We are glad to hear that you enjoy the island tour. It is refreshing to take a private boat to see the islands, and the flexibility of the schedule is wonderful for family and couple alike. Please do keep in touch. We hope to have a chance to welcome you back at Pimann Buri the next time you are in Krabi.

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Reviewed 28 January 2018

We stayed in the Pimann Buri villas for 4 nights, between the 20th and 28th of January 2018 and we could not have loved our stay more.

The Villas:
There are a total of 8 villas, some with 2 bedroom, some with three and each of them has a pool - bigger or smaller, depending on the villa. Each villa has a yard, sun loungers, a large living room and a fully equipped kitchen. There is a TV set in each room, if you need one, air conditioning, and floor to ceiling windows which all open towards the swimming pool. There are at least 2 bathrooms in each villa, normally one with just a shower and one with a shower and a bath tub. Slippers, bathrobes and high quality cosmetics are provided and replenished as needed. You also receive a bag with two beach towels in each of the rooms. There are complimentary snacks and drinks in the kitchen, replenished daily (water, coke, fanta, sprite, pringles, peanuts, popcorn), as well as items you can pay for (such as wine or beer).

Staff
The staff is great. All of them could speak good English, and we had no issues in understanding each other. We ordered food each evening (having a small child with us we did not have dinner outside much), and we had no issues getting through to the staff. They also suggested and booked tours for us, as well as a motorbike which we wanted to rent. The best thing though was after we left and moved to a different hotel, they called us to let us know that we had forgotten our headset in the villa (which was quite expensive, and very good for our 2 year old daughter, especially on the flight back home). We were unable to return that day, because our other hotel was quite far away, so they kept the headset for us and they had somebody wait for us at 5.30 am when we left for the airport to give it to us. That was great customer service.

Location.
The villas are located about 10 minutes drive from Ao Nang Beach, however they provided a free shuttle from the morning until 10 pm in the evening that you could just call 15 minutes in advance. That was great. We used the shuttle basically every day, we has no issues in getting to the beach or back at any time. We also highly appreciated that the location was not in Ao Nang itself, which can get quite crowded and busy, and was a bit out of the way. There is also a free shuttle to the airport (one way only, you would have to pay for the return trip), and they were king enough to offer a free shuttle for us to the hotel that we were moving to after our stay with them.

Food
The property does not have a restaurant per se, or we did not think they had one, but they had a room service menu and you could order from that. It never took more than 15-20 minutes to get our food. Moreover, what we really appreciated is that one night we ordered some fried rice with crab, and we were called back 10 minutes later to be informed that the chef was not very satisfied with the crab meat and that they were suggesting we replace it with seafood, which was fresh! Breakfast is served every morning in the villas and it is a choice between 4 types of breakfast (american, vegetarian, thai and another one which I forgot :) ). You order the breakfast of your choice by phone the night before, you let them know what your preferred hour would be and they come to your room, prepare it for you and set the table. You then have as much time as you want to eat, you can take the food to the beach with you if you would like (unlike in other hotels where you cannot take food outside of the breakfast area).

Overall we had a great stay. We did not want to move on after the 4 nights, it was just perfect. We highly recommend this place.

Room Tip: all villas are great, but the deluxe three bedroom villa is absolutely fantastic!
  • Stayed: January 2018, travelled with family
    • Value
    • Location
    • Service
1  Thank AnaMariaPete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMPimannBuri, Guest Relations Manager at Pimann Buri Pool Villas Ao Nang Krabi, responded to this reviewResponded 1 February 2018

Dear AnaMariaPete,
Thank you very much for your time to share the experience of your recent stay at Pimann Buri. Wow, this is one of the most detailed reviews we ever received :-) Our staff try their best to make our guest's vacation less stress when it comes to travelling as a family with children. Sometimes we fall short of expectation but we will try to improve where we can. We are happy to hear that you felt our location was not too far from Ao Nang Beach and the shuttle service made it easy and convenient to go and come back from beach. We do have a small restaurant. (Perhaps it was not very obvious.We are sorry about that.) Aksara Bistro is our casual, open-air restaurant, and it is in the area off the Guest Service's office. In all, we are glad to hear that you had an enjoyable time during your stay. Please keep in touch. We hope to have a chance to welcome you back to Pimann Buri again.

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Reviewed 20 January 2018 via mobile

We had a great time at this property, with its wonderful staff and lovely villa. The reliable and accommodating shuttle service made a huge difference and went a long way in making the stay a hassle free one. It did not feel like I was travelling with a pregnant lady, a toddler and two senior citizens! And speaking of senior citizens, my in laws were celebrating their 40th anniversary on this trip and Pimann Buri surprised them with a cake! All in a very thoughtful and helpful bunch.

One improvement that could be made is the on site food options. Breakfast was limited, and not fantastic, which makes it pretty boring from the second day onwards.

All things considered, will definitely recommend this property to couples and families.

Stayed: January 2018, travelled with family
Thank RajaIshwara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMPimannBuri, Guest Relations Manager at Pimann Buri Pool Villas Ao Nang Krabi, responded to this reviewResponded 1 February 2018

Dear RajaIshwara,
Thank you very much for your time to share the experience of your recent stay at Pimann Buri. Pimann Buri is a family friendly property and we aim to make a family vacation smooth and less stress, especially when travelling with small children and grandparents! We are delighted to hear that your family had an enjoyable time :-)
We always welcome and appreciate constructive comment, thank you for recommending us an improvement for our on-site food options. I will pass your comment along to our kitchen staff team. We serve breakfast in 2 options depending on the days of the week, either in-villa or buffet. For our In-Villa breakfast menu, items can be mix and match to make quite variety of options. Buffet is more limited as far as option goes, but we provide staple items such as bread and pastries, rice or noodle dish, ham, sausage links, hashed potatoes, salad, fruits and hot egg station, with juice, milk and corn cereal. We will certainly keep your comment in mind for an improvement.
Please stay in touch. We hope to have a chance to welcome you again at Pimann Buri.

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Reviewed 4 January 2018 via mobile

We are here as a couple. Great services, everybody are so nice we have chef to cook and set up breakfast in the villa. Have Unicorn balloon, We love it here and we want to come back soon. I recommend here its very nice, new and clean private pool villa.

Stayed: January 2018, travelled as a couple
Thank Nancy1986sf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMPimannBuri, Guest Relations Manager at Pimann Buri Pool Villas Ao Nang Krabi, responded to this reviewResponded 9 January 2018

Dear Nancy1986sf,
Thank you very much for your time to share the experience of your recent stay at Pimann Buri. It is our pleasure to hear that you enjoyed our services. Thanks for letting us know you would come back and would recommend Pimann Buri to others. Please keep in touch.

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Reviewed 4 January 2018

We stayed at Pimann Buri from 6th to 12th Dec 2017, and thank god we made the right decision of staying there.
To be honest, I was deciding between this villa and another chained resort in Krabi for our trip, we end up deciding on this one because I wanna give boutique villa type of accommodation a try.
You can see almost everyone give good reviews on how clean the room is, how friendly the staff are, how good the service is, and that's all true, because that's how we also felt while we were there, however I'm gonna give a unusual example just to show why we think that was the right decision we made.
Me and my partner unfortunately had really bad food poisoning on the first night we arrived (were from the food we had in Bangkok where we stayed 4 days prior Krabi), so the first night and the next day were really rough for us, and worst of it, we made the cleaning staff job really hard (I won't go into details), we were very very sorry about it, obviously it was not on purpose, but the staff were so helpful and understanding, a gentleman took me to local chemist to get some supplement when it was late at night, then the apt got speedy cleaned the next day after my partner blocked the sink (again, really sorry); one of the main reason I said we made the right decision of choosing this place is because how spacious it is, we basically didn't leave the villa for the first 2 days while we were there, for the same budget, if it was a standard room in a big chained hotel, we'd be so bored yet trapped in a small room, however because we stayed in Pimann Buri, we have separate rooms where we can enjoy the space, and best of all, we can chill in the pool just steps away, so even we didn't go anywhere, I still felt that we had the relax holiday feeling vibe that we needed.

As mentioned, the villa is definitely suitable for someone who's after more space and privacy, it's definitely suitable for group like family and friends travelling together, everyone has their own space yet you're not far from each other.
The location of the villa isn't exactly locates on the busiest part of Krabi, but the shuttle service in/out main street of Krabi is so easy, it's 10 mins drive, and 2 drivers we had (Mr Anurak and another gentleman with glasses sorry I forgot to ask his name) were the best, very friendly, reliable and always on time.
Other small things such as our wifi didn't work well for the first 2 days, and right away they put in a new modem (or something else) to upgrade and fix the problem, it's the small things like this doesn't seem that'd affect your holiday much, yet if the staff did it right, it's what makes you think it's a perfect place to stay, and staff in Pimann Buri certainly deliver it.
So overall, though our Krabi trip wasn't the best due to our illness, choosing to stay here is probably the best outcome out of all.

  • Stayed: December 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Shannon_Wang88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RMPimannBuri, Guest Relations Manager at Pimann Buri Pool Villas Ao Nang Krabi, responded to this reviewResponded 6 January 2018

Dear Shannon_Wang88,
Thank you very much for your time to share the experience of your stay at Pimann Buri. It was very unfortunate that you had food poisoning prior to arriving Krabi and you could not fully enjoy your trip. Krabi has so many activities to offer from island hopping, rock climbing to elephant trekking, or mellow activities such as cooking school or spa massages. We hope that you will be back to Krabi again and enjoy your trip and delicious food at Pimann Buri. Thanks again for your compliment about our staff. Sometimes we know we could not meet some of our guest's expectation. It is our pleasure to hear that we did it right. Please keep in touch. We hope to have a chance to welcome you back to Pimann Buri the next time you come to Krabi.

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