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Reviewed 28 January 2013

Stayed here for 4 nights and thought this resort very good value. It's right in the middle between West Railay (nothing but resort restaurants and rude tourists) and East Railay beach (locally owned shops, beach bars, smaller and less expensive resorts, backpackers, climbers, etc.). Now, normally I would have thought that I would prefer the more upscale bars on the pretty beach but here I really enoyed the laid-back feeling and friendly people of the East side. There isn't a beach per say and alot of mud when the tide is out but it's full of mangrove trees and when the tide is in it's lovely. Also, the food is much better at the smaller places (a resort restaurant gave me food poisoning). This hotel only does a breakfast buffet (included with the room) which was quite decent as far as buffets go. Yes, there were flies and ants but the staff did their best to keep things covered and honestly, if you can't stand insects then go on a skiing holiday instead!
This hotel had THE only pool on the island that wasn't overlooked by passersby except for the ultra exclusive and mega expensive resort at Pra Nang beach - by the way, THE most beautiful beach I saw in Thailand. Just go early in the day as it gets very busy by noontime.
Our room at The Princess was wonderful as was Tina on reception - very friendly, funny and helpful. There was a mix-up about our room upon arrival (mostly OUR fault) but she took care of us and sorted it out very nicely. She deserves a raise! All in all, we were very happy that we didn't spend double to stay somewhere else in Railay - this hotel has been completely refurbished and is quite private compared to the rest of them. There was construction happening next door but we never heard it from our room, balcony or by the pool - what more can you ask for? Also, as to comments about the surly or unhappy staff, remember that a smile from you will get a smile in return. We had nothing but positive experiences with any of them, from the cleaning staff to the restaurant staff - and room service was amazing when we didn't feel like going out. If you go to Railay, save your money by staying here instead of paying double elsewhere!

Date of stay: January 2013
  • Trip type: Travelled as a couple
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Thank PJA1969
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 January 2013

Before booking a hotel in Railay have a serious think about what you want from your holiday.
If you just want a place to sleep, and somewhere that is close to all of the beaches then this resort will suit you. It is very basic.

We stayed at the Railay Princess in January 2013 and found our stay rather unpleasant.
The rooms are spacious but aren't finished to a particularly high standard, there seemed to be unfinished details everywhere. The water coming out of the tapes and shower was brown and smelled stagnant.
The hotel food is very poor and there are a lot of ants in the dining area. We were due to spend 6 nights here but we left earlier.

On a positive note the staff are really incredible at the Railay Princess Resort, they were incredible polite and accommodating.

Date of stay: January 2013
  • Trip type: Travelled as a couple
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Thank Segsy01
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 January 2013

Arrived in Railay after 15 years and as we closed in with the longtailboat I almost bursted into tears. First time in Raileh was 1990, it was a true paradise with very few tourists.
Some climbers and backpackers and the beaches Raileh west and Phra nang beach was so far from crowded they could be.
But now...
Its not a secret anymoore, dully understandable, it is one of the most scenic places in the country.
But the owners of this peninsula could have gone another way debeloping it.
But in true Thaistyle the term of thinking is today and maybe tomorrow, not further.
They choosed moore money today and lets see about tomorrow instead of going for a longterm exclusive path that would have saved this placed for the future.
But no, instead they crank up 4-storey hotels packed together as closa as possible leaving the place no way to recover from to many toursts.
I was very, very sad as I saw what they've done :(
On top of that can be mensioned that the pricerange of food is now higher then in my home country Sweden.
The hotel itself?
Well...
The rooms re alright but not moore.
But really folks, dont go here, its just depressing, its too late now, cutrains closed.

Date of stay: January 2013
  • Trip type: Travelled with friends
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2  Thank Undantaget
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 January 2013

First up, if you want to stay in a hotel that opens into the main beach (Railay West) then this is not the hotel for you. I thought the location of this hotel was perfect for me because I would prefer to be away from the beach crowd at Railay West. There is a shortcut that brings you directly to Railay West Beach, which nicer than Railay East Beach. Yet the hotel is located nearer to Railay East, where food and drinks come in greater varieties and lower prices. Its location is the best of both worlds, if you would have it.

I was very pleased with the rooms. Spacious, clean, comfortable. Definitely would not mind staying in this hotel again if I revisit Railay.

Room tip: If you arrive at Railay West, walk through the Railay Village hotel. There is a rather inconspicuous shortcut that takes you all the way to the reception/dining area of Railay Princess. You practically walk through a back alley of sorts. You have to look out for signs or just ask around. If you arrive at Railay East, it's probably not that hard to find the hotel. It is currently between construction sites, and there are signboards to show you the way. Rooms at the second and third floor are probably better since all rooms have a balcony
Date of stay: December 2012
  • Trip type: Travelled as a couple
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1  Thank enooh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 17 December 2012

Although it was not a fancy hotel and had no great views to the beaches but still it was a great hotel for a good price. The room was clean and nice, staff was also very helpfull. Only the shower was a bit old compared to the general impression about the room.
Massage at the spa was totally the best we have experienced although it was quite expensive.

Room tip: Room overlooking the pool was nice
Date of stay: January 2012
  • Trip type: Travelled as a couple
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Thank evaldas11
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Timmy W, Guest Relations Manager at Railay Princess Resort & Spa, responded to this reviewResponded 30 December 2012

Thank you so much for your review. We are glad to know that your stay with us were pleasant ones. I have to refer your issue regarding with "Bathroom" to our owner. I hope they have plan to improve soon. For our Princess Deluxe Room is very near and well decor. We just have completed from renovate inside the room.

Hope to welcome you next time visit at Railay.

Sincerely,

Timmy
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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