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“Don't go here. Worst stay in Asia” 2 of 5 bubbles
Review of Pakasai Resort

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Pakasai Resort
Ranked #18 of 106 Hotels in Ao Nang
Singapore, Singapore
Level Contributor
71 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“Don't go here. Worst stay in Asia”
2 of 5 bubbles Reviewed 6 January 2012

Pakasai was very very disappointing, especially for the money. The design of our Superior Room looked old and cheap. There was a continuous sewage smell coming from the bathroom (same in the room of our friends). Rooms near the front desk are noisy (because of the road), rooms in the middle face the concrete structure of the elevated pool, rooms higher up are nicer but require some climbing efforts. The front desk staff was barely able to speak English and they weren't helpful at all. Contrary to what their website says, the pool does NOT offer views on the sea (OK maybe if you stand up straight you'll see a tiny blue strip), it is surrounded by white plastic chairs that all face a large ugly building situated directly next to the resort. The breakfast is decent but nothing special. I haven't tried the Spa since it was charging at least 5 times the rate of the massage places in town.

Particular comment related to New Year's Eve: we found out that since we had booked our stay over New Year's Eve, we were being charged 130 USD (4000 Baht) per person for a mandatory New Year's Eve Gala around the pool. Anyone who has been to Thailand knows that you will have a hard time to find ANY restaurant that charges such an amount unless you go to 5 star resorts. But this was even excluding a single drink (not even a glass of water), just a buffet with some dance shows. Utterly outrageous. There was no way escaping this scam, despite hours of negotiation with the Resident Manager, who didn't show the slightest sign of understanding.

Seriously, I wouldn't recommend anyone to go here. Especially not around New Year's Eve.

Not everything was bad, so to close with a positive note:
- Free (almost free, 100 Baht for your entire stay) WiFi everywhere
- Breakfast area has nice view on pretty garden
- Central location if you fancy the main tourist area, 5-10 minute walk to the Beach

Room Tip: Stay away from the reception, way too noisy. Also don't go too far up, because it is a real cli...
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  • Stayed December 2011, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Hein O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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923 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (153)
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English first
Melbourne, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 6 January 2012

I stayed here with some friends over the New Year period and can't fault the resort. The staff were friendly, rooms were great, pool (and pool bar) were excellent. Sometimes language can be difficult (e.g. when asking what's in a cocktail as it wasn't listed on the menu), but that's typical of more remote areas.

I agree with the suggestion that you should ask for a room near the restaurant/reception, there are A LOT of stairs. Lovely set up though.

One tip: this resort and Ao Nang in general are overrun with families. If you're not a family and are looking for anything resembling nightlife, look elsewhere!

  • Stayed December 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank rogue301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 5 January 2012

You are warned. Stay away! This pretty much sums it up, Ao Nang= Thailand for beginners. The whole area has a sewage problem, Pakasai got a big sewage problem.
Pakasai hotel = for beginner personnel and who does not speak english, they pretend to. I tried my best not to deal with them.
Overpriced tourist junk was the only things on offer, exceptions was 2 jewelry shops, but they were heavily overpriced. I am sad to say, there were no highlights.

Room Tip: Choose another hotel.
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  • Stayed January 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Millamyangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 3 January 2012

I chose this hotel for a recent couples trip down to Ao Nang to explore the Andaman coastline. Overall the hotel grounds are pretty and maintained with a nice garden near the breakfast area--some of the rooms up the hill are tucked into the jungle. The location is ok but it is up on a street not close to the beach but within walking distance of about 10 minutes. Our room was located in the first block of rooms from the reception area which are more run down and older in style than the other buildings. It lacked that lovely Thai style that one hopes for on a Thai beach holiday. Additionally there was a persistent smell from the drain in the bathroom as was mentioned by other reviewers. I mentioned this but there wasn't really anything they could do. I suggested they give small oil burners that all the spas have so people could burn them and get rid of the smell. The rooms in the front are definitely noisy from the street traffic.
Overall our experience with the staff and service was not positive and made our stay difficult. First, we were booking for the holiday weekend and we received no information in advance about a required new year's eve dinner costing 40000 Tbt(125USD) per person but rather that we owed it upon check-out. I feel that having had information in advance about this required charge (whether you are in attendance or not) would have helped me to understand the real cost of the room. However the hotel did not post anything on their site and only gave information upon arrival. Apparently this type of new year's eve party is pretty standard in the area but I was unaware as this was my first visit to the area. You wouldn't pay 4000 TBt anywhere for dinner in the area so it was really poor value for money (no drinks included). The management did nothing to help to explain why we were not informed in advance. Additionally, we wanted to do an excursion and the staff don't seem adquately trained to help you come up with plans or make recomendations for restaurants in the area. Instead we went to one of the many travel agencies on the streets. Overall I had a pleasant time in Ao Nang but I would never recomend this hotel to anyone due to the poor service by the staff and the lackluster accomodation.

  • Stayed December 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank jaycee317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 18 December 2011

I stayed here for 4 days in December and found the hotel terrible. We booked a delux room which was terrible, very noisy, dirty and terrible beds. We complained and were offered another room which we had to pay extra for, room wasn't any better, worst bed I have slept in. Staff speak very little or no English and are not helpful. Whenever I asked for assistance or when I complained staff apparently didn't understand and spoke back in thai. Very disappointed in hotel, wouldn't go back. Krabi is great and location in ok location

  • Stayed December 2011
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Fracov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pakasai Resort

Property: Pakasai Resort
Address: 88 Moo 3, Ao Nang, Krabi Town 81000, Thailand
Region: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#6 Top resorts Hotel in Ao Nang
#8 Spa Hotel in Ao Nang
#13 Luxury Hotel in Ao Nang
#16 Romantic Hotel in Ao Nang
Price range (per night): $79 - $198
Hotel Class:4 star — Pakasai Resort 4*
Number of rooms: 103
Official Description (provided by the hotel):
Pakasai Resort promises a romantic, relaxing vacation in the sun within a beautiful tropical garden setting. Just a few steps away from Ao Nang, Krabi's most popular beach, Pakasai offers 4-star service with a smile, chalet and suite accommodation, and an environmentally-conscious determination to make its guests feel very much at home. ... more   less 
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Also Known As:
Pakasai Hotel Ao Nang
Pakasai Hotel Krabi
Pakasai Resort Krabi/Ao Nang

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