Can't thank Rob and all the staff enough for my recent stay.
From the booking process, to correspondence and pick up at another hotel. It was easy and well organised.
The Villa was comfortable and as advertised. All the photos are accurate.
Kitchen is modern, pool was clean and the washing machine was used daily.
The office staff were helpful with all our questions and needs.
Taxi service they provided was excellent and having a local phone ( which came with the Villa) was a useful tool for any trip made.
The Villa is large enough for a family or sizeable group as advertised.
I loved everything about staying here. We loved the place and the amenities. I wasn't sure what to do while we were there and they helped make an itinerary for us and set it all up for us. I would definitely recommend this place and would stay here again.
The property was nice. Rob was friendly. but not so for the rest of his staff, especially his drivers.
1st day there, it was raining, and we asked the driver to bring a few of us to a supermarket as we wanted to buy food supplies (we explained to the driver). He dropped us at a 7-11 instead and refused to bring us anywhere else. We had to cross the road to get back to the tuk-tuk in the rain, we thought there was no way to turn onto our side of the road. Driver made a U-turn to go back to the villa! Meaning he saw us struggling with our arms full and with umbrellas, and yet just waited for us to cross the road, when he cld have made the U-turn to pick us up since he had to make that turn anyway to head back to the villa!
We were also told that we were able to call the staff on-site even after office hours. I asked them specifically as we were heading to Ao Nang beach for dinner and shopping and we knew we wld be heading back to the villa late. They assured us they were on call 24/7. Called for a pick up back to the villa at about 10pm, NO ANSWER from both staff.
While I did enjoy our stay in Krabi, this is a property I would be hesitant to recommend to my friends.
Staff were friendly and helpful. Easy transport with Tuk Tuk service provided by the Villa. Villa is big and always clean with all facilities needed. Peaceful surroundings. Staying in Villa 4 : 3 bedrooms with a family of 2 adults and 3 children. Will definitely return back to this Villa and experience to 4 bedrooms. Highly recommended
Our son booked three of the Villas for his wedding, the owner and the staff were brilliant, bent over backwards to help. All rooms were spacious, the pool was heated and cleaned daily, as was the Villa, free Tuc Tuc during the day, if I had the money we would DEFIANTLY return, we would recommend these Villas without any hesitation.
Thank you for a wonderful stay.
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