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All reviews grand room private beach luxury villa ao nang beach direct beach access an upgrade breakfast buffet the breakfast area swim up bar sun loungers street food pool view lots of shops restaurants and bars long tail phi phi low season
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Reviewed 15 February 2018

Stayed here for 3 nights, upgraded to a higher category and loved the villa with its greenery and close proximity to the beach. Breakfast was just ordinary. Nice to roam around at night with the various small shops within walking distance. Overall, nice resort.

Date of stay: March 2017
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank suren2296
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delvin-GRD, Guest Relations Manager at Krabi Resort, responded to this reviewResponded 19 February 2018

Dear Suren2296,

Sawadeekrap!

Thank you for choosing Krabi Resort. It's always such a pleasure learning about our guest's experiences and even more so when their stay was absolutely amazing. It was our pleasure hosting you, and I look forward to welcoming you back to Krabi Resort again. See you soon!

Kop Khun Krap.

Regards,
Delvin Tan
Guest Relations Dept

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2018 via mobile

Perfect location at sea front centrally in Ao Nang, still a quiet oasis. You can note that the facilities are aging but the garden is beautiful and well kept. Staff is courteous and friendly. Atmosphere is professional though not so personal as in a smaller place.
The pool areas were a disappointment, the larger one playing loud music and the smaller one quite dull. Both areas and the lovely beach front area lack sunbeds for all guest. The existing low quality beds are "reserved" early in the morning.
The massage offered is a joke (external personnell) and not representative of a first class resort like this.
In summary, this establishment would benifit from some new ideas and facilities.

Date of stay: February 2018
Trip type: Travelled as a couple
1  Thank PerAxell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delvin-GRD, Guest Relations Manager at Krabi Resort, responded to this reviewResponded 19 February 2018

Dear PerAxell,

SawadeeKrap!

Thank you for choosing your stay at our resort and sharing valuable insights about your recent experience. Once again we are sorry to hear that our pool areas are not to your expectation. We have taken your feedback very seriously and are working hard to make improvements in all areas. I had forwarded your comment to the Pool and Recreation Department and rest assured that we will look into this matter and how we could improve our services and facilities better. As we do not have a spa and massage in our resort at this moment, we provide outsource massage service to our guest.

However having said that, I make no excuses for the lapses in service and would like to assure you that your feedback will be looked into by our management.

I would also like to take this opportunity to share that we have commenced on our refurbishment and restoration program which will see us adding new Beachfront Pool Villas, Tropical Pool Villas and new amenities to our resort.

We hope to welcome you back to Krabi Resort in future with our improved dedicated services, upgraded amenities and hopefully a new spa and massage center.


Regards,
Delvin Tan
Guest Relations Dept

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2018 via mobile

Went with my son and grandchildren. Rooms were clean and comfortable. There was a quite basic swimming pool within a 100meters and a larger child friendly one a bit further. Both had bars and the larger had a pool side bar. Breakfast buffet was good with a lot of options to choose from. The local town had a lot of restaurants and bars. The beach was very good but amazing beaches were just a short boat trip away on long tail boat ,who also offered any sort of boat adventure you could want.

Date of stay: February 2018
Trip type: Travelled with family
1  Thank 49nigels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delvin-GRD, Guest Relations Manager at Krabi Resort, responded to this reviewResponded 7 February 2018

Dear Nigel S,


SawadeeKrap!

Greetings from Krabi Resort! We sincerely thank you for taking time to share your stay experience at our resort on Tripadvisor. All of us are delighted you are having an enjoyable and comfortable stay with us and we are indeed inspired to know our service has exceeded your expectations. Thank you for your heart-warming compliments from our swimming pool, to the breakfast spread, to the convenient our location

I would also like to take this opportunity to share that we have commenced on our refurbishment and restoration program which will see us adding new Beachfront Pool Villas, Tropical Pool Villas and new amenities to our resort.

Thank you for your valued support. Our team is most certainly looking forward to welcoming you once again in the not too distant future.

Yours sincerely,
Delvin Tan
Guest Relations Dept

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2018 via mobile

It was our monthly routine with my husband to go for holiday and this place was recommended by my good friends.The place is spectacular,very relaxing and bring a life time experience that will be remembered.

Date of stay: January 2018
Trip type: Travelled as a couple
1  Thank Reychelle Joie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delvin-GRD, Guest Relations Manager at Krabi Resort, responded to this reviewResponded 19 February 2018

Dear Reychelle Joie P,

SawadeeKrap!

Greeting from Krabi Resort! Thank you for your kind and beautiful compliments. We are glad that you had enjoyed your stay with us.

Again, we appreciate your review and feedback. We look forward to the opportunity of being at your service in the near future!

Yours sincerely,
Delvin Tan
Guest Relations Dept

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2018

First time I visited Thailand, my wife booked the Hotel after viewing reviews on tripadvisor.

This was the definitely the best choice for location in Ao Nang as it sits directly on the beach. The Staff are absolutely fantastic as they genuinely could not do enough to make sure everything was perfect.

The room we booked was one of the Luxury Grand Rooms which overlooked the pool. The bedrooms are unfussy but beautifully laid out with a private verandah which overlooked the 'Jungle' area to the rear. You are genuinely in Paradise.

Paul

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delvin-GRD, Guest Relations Manager at Krabi Resort, responded to this reviewResponded 7 February 2018

Dear Paul H,


SawadeeKrap! Welcome to Thailand...

It is a pleasure to have you as our guest and thank you for the kind compliments for our staffs and our resort location. As the very first true resort in Ao Nang, Krabi Resort was established in year 1982. We have gone through numerous upgrading and refurbishment programs since we started operation.

We are very glad to learn through your detailed review that you enjoyed your excellent stay with us.

From the impeccable service offered during breakfast to well-appointed room amenities, it is what our team takes pride in and we will continue to provide your home away from home whenever you visit us.

We look forward to welcoming you back to Krabi Resort again.


Yours sincerely,
Delvin Tan
Guest Relations Dept

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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