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All reviews lovely village business trip bit dated the main hotel wedding reception wedding party bar area wedding breakfast would stay again food was lovely one night stay evening meal cooked breakfast annex sylvia motorway manchester
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Reviewed 10 August 2017 via mobile

Stayed two nights Hotel in need of a urgent upgrade in the bedrooms our room was hot with no air conditioning or a fan walls were dirty need a paint bathroom was clean but dated the entrance to our room on ground floor next to the Restraunt smelt of Cat urine for what we paid not good value for money , nice breakfast and friendly staff but the Statham Lodge is my choice for our next stay

Stayed: August 2017, travelled with friends
Thank lozzie0531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela_Harthen, General Manager at The Lymm Hotel, responded to this reviewResponded 11 August 2017

Good Afternoon,

Firstly, thank you for taking the time to review the Lymm Hotel.

It was nice to hear that the staff were friendly and that breakfast was good.

However, I was sorry to note that there were issues with your stay.

If you would like to contact me please do so directly at the hotel and I would be happy to speak with you.

Kind Regards
Angela Harthen
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2017 via mobile

Ok so room 108 is supposed to be a nicer room set up in the main building. Attached to this review are images of the bathroom. Not clean, grime and mould everywhere. Is this supposed to be a clean room? Management need to address this. How and who qualify checks the room???

The room itself had an ultra soft bed which wasn't comfortable. The pillows were worse. Tv signal was weak so it ruined the picture quality.

The floor in the room was uneven so it felt strange walking in the room. Amenities in room were poor.

The room is by the stairwell so all you hear is people walking all night with creaking floorboards.

So overall a poor stat and not recommended in my view hence the 1 star.

Stayed: August 2017, travelled on business
Thank dubai20101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela_Harthen, General Manager at The Lymm Hotel, responded to this reviewResponded 11 August 2017

Good Afternoon,

Thank you for your review of the Lymm Hotel, I am sorry that your stay was not as it should have been.

We are currently undertaking a refreshing of the bedrooms and facilities however, if you would like to contact me directly at the hotel I would be happy to speak with you.

Kind Regards
Angela Harthen
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017

Hotel was selected for a business trip as it is on a less congested route to get to the office. It is also located within a short walking distance to the restaurants in Lymm village.

The room is generally clean, did not have much problem except for no air conditioning on hot and humid days in summer. There is no flat sheet and duvet is way too warm for rooms without a/c.

Breakfast and lunch was ok, we ate out for dinner. I did not have any expectation for this hotel as I have not stayed in other MacDonald hotel chain. Probably would have chosen a different hotel if we had a car.

Stayed: July 2017
Thank myhotelfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela_Harthen, General Manager at The Lymm Hotel, responded to this reviewResponded 11 August 2017

Good Afternoon,

Thank you for reviewing the Lymm Hotel.

Glad to hear you enjoyed your stay with us, and that our food was good.

Unfortunately, we do not have air conditioning in the hotel however, we can provide fans. I am not sure if one was offered to you but I will ensure all guests are aware we can provide.

We look forward to welcoming you back to the hotel in the future.

Kind Regards
Angela Harthen
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017

We stayed for two nights in the annex. The room was very quiet. The bed comfy and bedding nicely laundered. There was plenty of hot water and choice of bath or shower.
The breakfast was nicely cooked and of good quality. We found the staff to be pleasant and helpful. The hotel had outside seating area to enjoy a drink.
The location was within easy walking of the canal and village facilities.

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Susan g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela_Harthen, General Manager at The Lymm Hotel, responded to this reviewResponded 11 August 2017

Dear Susan,

Thank you for your review of the Lymm Hotel it it very much appreciated.

It was nice to hear that the staff were pleasant and helpful and that you enjoyed the food especially as we have only recently launched the new menu.

On behalf of the team here we look forward to seeing you again soon.

Kind Regards
Angela Harthen
Hotel Manager

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Reviewed 3 August 2017 via mobile

Stayed one night to attend a wedding and the double room was adequate for our needs. Quiet at night. Room and bedding clean. However, not much room for two to get ready, ensuite had dated tiles and looked grubby with discoloured grout and we were given a room overlooking the bin store. Although a good selection, I felt breakfast was expensive at £25 for two.

Stayed: July 2017, travelled as a couple
Thank DatLass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela_Harthen, General Manager at The Lymm Hotel, responded to this reviewResponded 9 August 2017

Good Morning,

Thank you for taking the time to review the Lymm Hotel.

We are glad to hear that your room met your needs however, we must apologise if the grouting was discoloured and that you were given a room over the bin area.

We are currently going through all our bedrooms to ensure that none of them have a grout issue.

Breakfast, we feel is charged at a reasonable rate of £17.50 per person but we had offered a reduced rate for your stay.

If you are coming to the Lymm Hotel in the future, please do contact me directly.

Kind Regards
Angela Harthen
Hotel Manager

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