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All reviews the main road quad room cameron highlands steamboat restaurant buffet breakfast room was spacious and clean fried noodles water pressure busy road balcony brinchang bathtub pax environment
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Reviewed 11 March 2018

Did a weekend at Cameron Highlands and stayed at this hotel overnight.
My bed and room were clean but the rooms are out dated. The bath / wash room need a facelift as it has a little mold on the tiles.
It is a very basic hotel certainly not a five or four star. I would rate it a three star average hotel. Breakfast was included but basic.
Overal I slept in a clean bed and had breakfast in the morning. Three star yes but nothing higher.
Front staff lady was very nice and the manager helpful.

Room Tip: If you decide to stay at this hotel choose a room that does not face the highway.
  • Stayed: March 2018, travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank U3409CNadrians
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2018

Family quad room, One night at this hotel, you won't get it wrong. The hotel itself looks good, spacious and clean with ample car park. Surprisingly overall our room looks new and clean (but a little bit of dusk at the bed head board}. Maintenance team please take note that the mini refrigerator in room (102) is not working. Before my trip to Cameron Highland, I read few older reviews about this premises. Initially I was quite sceptical whether to stay here or not, but after a night stay I was impressed with the services. I thought it was an unfair review, or maybe the services have now improved a lot. The front staffs was ok and professional. The restaurant services were very good and friendly, thanks to Mr. uncle" Raja for the friendly service. Keep up the good job. Breakfast and dinner was above average 7/10. I definitely recommend this hotel to guests that is having their own transport as it is situated at a very convenient spot between Tanah Rata and Brinchang. If possible ask for a room facing the garden for better relaxing view. Overall, very good and quiet place to stay.

Room Tip: Rooms facing the garden are more quieter and serenity.
  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Service
2  Thank zamanuddin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2017 via mobile

It is a lovely hotel with amazing views and good location. The hotel rooms were clean and big. Hotel staff was very co operative.
The restaurant offered good food and the breakfast buffet was nice. The view from hotel room was amazing.

Stayed: December 2017, travelled with friends
1  Thank Izzy 0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel De La Fer... C, Reservation at Hotel De' La Ferns, responded to this reviewResponded 29 December 2017

Dear Izzy,

Thank you very much for taking the time to write about your stay at Hotel De La Ferns. It was such a great honour to read your kind words about our hotel especially in room accommodation, foods and staff service.

We thank you for your feedback and look forward to welcoming you back for your next stay.

Warm regards,
Huda

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2017 via mobile

Very basic and standard hotel, everything was average. The need to work On enhancing their breakfast, very limited options.
Staff are friendly and good.
Good location and clean rooms( some mosquitoes and spiders are around)

Good for one or 2 nights

Stayed: November 2017, travelled as a couple
Thank Abdulaziz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel De La Fer... C, Reservation at Hotel De' La Ferns, responded to this reviewResponded 27 November 2017

Dear Mr Abdulaziz,

Warmest greetings from all of us at De La Ferns Cameron Highlands.

Thank you for sharing your feedback regarding your stay at our Hotel.
We greatly appreciate your comment on our service. There's no words can express how disappointed we are to hear about your experience and I deeply apologize. We will highlighted the issue to our team.

We do hope we may have an opportunity to serve you in the future

Warm Regards
Huda

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Reviewed 17 November 2017

The hotel is basic, offers good sized rooms and standard service. The Restaurant offers the famous Steamboat (some sort of a self cooking dinner).
Price was okay for the received service, but I do not have the possibility to compare to other Hotels in the area.
We were a bit unlucky, because during our visit the area was terribly crowded and the traffic was horrible due to school holidays.

  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Das_Lange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel De La Fer... C, Reservations at Hotel De' La Ferns, responded to this reviewResponded 27 November 2017

Dear Das_Lange,

Warmest greetings from all of us at De La Ferns Cameron Highland.

Thank you for sharing you positive feedback regarding your stay at our Hotel

We greatly appreciate your comment on our services and facilities. We will look forward to welcoming you back for your next stay.

Warm regards,
Huda

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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