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All reviews the main road quad room cameron highlands steamboat restaurant buffet breakfast room was spacious and clean fried noodles water pressure busy road balcony brinchang bathtub pax environment
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Reviewed 22 November 2017 via mobile

Very basic and standard hotel, everything was average. The need to work On enhancing their breakfast, very limited options.
Staff are friendly and good.
Good location and clean rooms( some mosquitoes and spiders are around)

Good for one or 2 nights

Stayed: November 2017, travelled as a couple
Thank Abdulaziz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel De La Fer... C, Reservation at Hotel De' La Ferns, responded to this reviewResponded 27 November 2017

Dear Mr Abdulaziz,

Warmest greetings from all of us at De La Ferns Cameron Highlands.

Thank you for sharing your feedback regarding your stay at our Hotel.
We greatly appreciate your comment on our service. There's no words can express how disappointed we are to hear about your experience and I deeply apologize. We will highlighted the issue to our team.

We do hope we may have an opportunity to serve you in the future

Warm Regards
Huda

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2017

The hotel is basic, offers good sized rooms and standard service. The Restaurant offers the famous Steamboat (some sort of a self cooking dinner).
Price was okay for the received service, but I do not have the possibility to compare to other Hotels in the area.
We were a bit unlucky, because during our visit the area was terribly crowded and the traffic was horrible due to school holidays.

  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Das_Lange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel De La Fer... C, Reservations at Hotel De' La Ferns, responded to this reviewResponded 27 November 2017

Dear Das_Lange,

Warmest greetings from all of us at De La Ferns Cameron Highland.

Thank you for sharing you positive feedback regarding your stay at our Hotel

We greatly appreciate your comment on our services and facilities. We will look forward to welcoming you back for your next stay.

Warm regards,
Huda

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2017 via mobile

Stayed there for 4D3N.
Pros:
Good Location
Friendly staffs
Complementary breakfast
Clean clear water from the tap
High temperature water for bathing
Nice mountain scenery from our room
WiFi provided
Quiet surrounding
Near town n pasar malam

Cons
Mosquito and insects coming to the
room(etc moth, grasshopper, snail.... )
Bedsheets and carpets could be more thoroughly clean (experience itchiness)
Musty smell from carpet?, like what other hotels usually would have as well
Not much amenities

Overall I would say that it been a pleasant trip there, though compared to commercial hotels such as Copthorne, there is not much amenities as this is a rather small hotel. This hotel will be a good gateway for those who prefer a quiet and idyllic vacation.

Stayed: October 2017, travelled with friends
Thank Z4677LYjessies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel De La Fer... C, Reservation at Hotel De' La Ferns, responded to this reviewResponded 27 November 2017

Dear Z4677LYjessies,

Thank you very much for taking the time to write about your stay at Hotel De La Ferns. It was such a great honor to read your kind words about our hotel especially in our scenery, WIFI and staff service.

Our apologies for the negative impression reflected and we will seek an opportunity to serve you again in the near future

Warm regards,
Huda

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2017

I was looking for a hotel that was quite and relaxing for which "De La Ferns" suited my stay. staff was very polite and helpful.
Could have more vegetarian choices for breakfast, restaurant staff were very polite.
The only drawback was to travel 1.5 kilometers either to Tanarata or Brinchang for shopping and other stuff. will recommend for a family who wish to stay away from busy city life.
will visit again

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Service
Thank Devagolok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel De La Fer... C, Reservations at Hotel De' La Ferns, responded to this reviewResponded 27 November 2017

Dear Mr Devagolok,

Warmest greeting from all of us at De La Ferns Cameron Highlands.

Thank you for sharing your positive feedback regarding your stay at our Hotel

We greatly appreciate your comment on our services and facilities. Thank you for the kind word regarding the vegetarian choices for breakfast. We are continually trying to improve the variety and quality of food item for vegetarian.

Thank you once again for your feedback and we look forward welcoming you back

Regards
Huda

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017 via mobile

This hotel is clean and spacious, my kids like it so much and it very cooling in the morning and nighttime. Restaurant in few steps walk very convenient. Food is nice. Near to city area too. Price is reasonable also. Will suggest for big family to stay maximum can stay up to 5 pax in a room. Like the environment there quiet and relaxing! Will go back again.

Stayed: June 2017, travelled with family
Thank gohb793
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel De La Fer... C, Reservation at Hotel De' La Ferns, responded to this reviewResponded 27 November 2017

Dear gohb793

Warmest greeting from Hotel De La Ferns

Thank you very much for taking the time to write about your stay at Hotel De La Ferns. It was such a great honour to read your kind words about our hotel especially in room accommodation, foods and staff service.

We thank you for your feedback and look forward to welcoming you back for your next stay.

Warm regards,
Huda

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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