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Katy
Plymouth, United Kingdom

Definitely a 3 star hotel.

3.0 of 5 bubblesReviewed 4 Nov 2022via mobile
When we arrived the check in process was easy and the staff were really helpful and nice. We got into the room and were immediately greeted by a putrid smell of sewage or fish. We had just got in from a 9hr long bus journey so really wanted a shower however, the towels were dirty. The door would not lock and we had no hand soap either. We went down to reception to ask for a new room, which we were given straight away. The new room was much better although still no hand soap and the door did not lock. Food wise, the hotel only serves breakfast and lunch, which is very limited. Apart from this there is one hotpot place on the corner by the hotel but no other food places around for a good 30 minutes walk. We went on a day trip to Bai Chay beach which was around a 15 minute drive away, and it was completely empty- not another soul in sight for the whole 5 hours we were there and again with no food around. If staying in Halong I recommend staying on the Bai Chay side of the bridge instead of Hong Gai as it is very out the way of most things. The area is lovely and very well built, just the lack of places to eat made it difficult. The staff were lovely and extremely helpful.
Date of stay: November 2022
Room Tip: Almost no food places around, stay somewhere more central.
Trip type: Travelled with friends
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1 - 6 of 13 reviews
Reviewed 14 July 2022

Very clean and comfortable in quiet residential area com van phong is brilliant ;very close to poem pagoda hai san restaurants market and musuem over the bridge in hon gai as well as cable car to bai chay

Room tip: nice quiet place in a super clean area with security protection
Date of stay: July 2022
    • Value
    • Sleep Quality
    • Service
Thank Philip D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 July 2022

we just got a nice trip to Ha Long bay . Overall, it was nice , we stayed in Draha hotel for one day, good amenity , beautiful and very friendly staffs . the hotel is in the busy city ,but we still felt peaceful . we joined some other activities, but they were ordinary , too many peole, few beaches , they took too much time , the price for food anh drink is quite high .we still love Draha and its service . thank you Draha , we will be back , but for relaxing, maybe !

Date of stay: July 2022
    • Value
    • Sleep Quality
    • Service
Thank minbui89
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 February 2020 via mobile

Lovely staffs, helpfull. Good food (bun thang). Clean room, ocean view, new and model style. Good prices. They was try the best to make me pleasure. I am Appreciate Mr. Thanh, he did a good job. Congratulation your team. Thank you to support me to go to Ninh Binh.

Date of stay: February 2020
Trip type: Travelled with friends
Thank britneyr2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 January 2020 via mobile

I do not recommend this hotel.

We reviewed our stay through the account of my wife (Thalia-Oscar). This morning we got a really terrible response from the management. See screenshot. This shows the quality and hospitality of this hotel. Truly think twice before booking here.

- ordered airport pick up, didn’t show up
- really noisy rooms

Date of stay: December 2019
Trip type: Travelled as a couple
2  Thank oscar-cave
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 December 2019 via mobile

We didn’ stay at the hotel but had pho 3 times when staying in Ha Long. I’ve eaten some pho in my life, but this was one of the better. Choose the 100k one off course and you’ll be satisfied. The place looked clean and the staff polite.

Date of stay: December 2019
Trip type: Travelled with family
2  Thank tommyv997
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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