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Enrique Endi
Rome, Italy

It was very nice

5.0 of 5 bubblesReviewed 28 July 2023via mobile
I have a comfortable stay with this hotel.
Staffs really help whenever i have a question ❓
They focus on my questions and gave me very great tips to make my trip even more easy.
Thanks Huong, you are a gem.

I would definitely recommend this place.

Date of stay: July 2023
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MANAGEMENT TEAM FLC HA LONG, Tiếp thị at FLC Halong Bay Golf Club & Luxury Resort, responded to this review
Responded 6 Oct 2023
Dear Valued Guest Hye Kim,

Warm greetings from FLC Grand Halong Hotel!

Thank you for taking your time to share with us your experience of recent stay at our property.
We do hope our hotel and professionalism of our employees create for you memorable experience.
Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.

Kind regards,

Hotel Management Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (120)
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All reviews halong bay service was excellent my parents bamboo restaurant room was spacious sky bar breakfast buffet swimming pool vietnam quang
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Reviewed 23 July 2023

I stayed in the hotel for 2 night staff at reception is extremely helpful. I messed up loosing my stuff at hotel but staff took extreme effort to make us feel comfortable. Team went out of their call of duty to help us and bail out of difficult situation. Team kept us well informed and updated on entire situation so that we do not panic. I would like to express my gratitude and special thanks to Huong, Vien and Ngoc for their exceptional support.

Keep it up.

Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank JaswinderSaini1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MANAGEMENT TEAM FLC HA LONG, Tiếp thị at FLC Halong Bay Golf Club & Luxury Resort, responded to this reviewResponded 7 October 2023

Dear Valued Guest,

Warm greetings from FLC Grand Halong Hotel!

Thank you for taking your time to share with us your experience of recent stay at our property.
We do hope our hotel and professionalism of our employees create for you memorable experience.
Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.

Kind regards,

Hotel Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2023

Stayed for 2 nights in Feb 2023 and cannot say enough about how much we loved it. The location, while near the far end of the Ha Long Bay promenade is great because it’s on a hill and, gives you a unique 180 degrees view on the bay. To get where you want to go, taxis are plentiful and very inexpensive. The room we chose had a bay view, was very large and extremely comfortable. The hotel is fairly new thus, everything is in good shape. The breakfast is fabulous and the spread and choices are huge. Why people complain is beyond me. Service A-1 too everywhere. One last comment: rather than paying big dollars for a bay cruise of 1 or 2 nights with crowded old boats, crowded stops and poor food, we chose to stay at this fabulous hotel and only go on a 6 hours bay boat tour which was perfect and way sufficient. Instead, we walked the beautiful and long promenade along the bay which complemented the boat tour and gave us great views of the bay. Food for thought.

Room tip: A room facing the bay is a must.
Date of stay: February 2023
    • Sleep Quality
    • Rooms
    • Service
Thank Cdnavent
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MANAGEMENT TEAM FLC HA LONG, Tiếp thị at FLC Halong Bay Golf Club & Luxury Resort, responded to this reviewResponded 7 July 2023

Dear Valued Guest RobCh,

Warm greetings from FLC Grand Halong Hotel!

Thank you for taking your time to share with us your experience of recent stay at our property.
We do hope our hotel and professionalism of our employees create for you memorable experience.
Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.

Kind regards,

Hotel Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2023

I stayed with my parents at @flc.hotelsandresorts in Ha Long Bay, Vietnam and here’s my feedback ⬇️

👉 Truly a luxurious stay. The room was clean and spacious, with a really nice view of the golf course and part of Ha Long Bay.
👉 You have to visit the Sky Bar on 21st floor & Bamboo Restaurant. they both are top notch!
.👉 Swimming pool was great but we didn’t use due to cold weather but they have indoor temperature controlled swimming pool as well which was equally wonderful
👉 Hotel staff left no stone unturned to make our stay memorable.
👉Only few staff speak English but that won’t be any issue
👉 Overall, if you planning with your parents/family, you should Consider this one..

Date of stay: February 2023
    • Value
    • Location
    • Service
Thank Iampoojasingh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MANAGEMENT TEAM FLC HA LONG, Tiếp thị at FLC Halong Bay Golf Club & Luxury Resort, responded to this reviewResponded 24 March 2023

Dear Valued Guest Iampoojasingh,

Warm greetings from FLC Grand Halong Hotel!

Thank you for taking your time to share with us your experience of recent stay at our property.
We do hope our hotel and professionalism of our employees create for you memorable experience.
Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.

Kind regards,

Hotel Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2023

Vietnam has many beautiful golf courses, the ones that I have been to such as: Long Bien, Van Tri, Thanh Lanh, Dong Mo etc.. But I find the FLC_Halong_Bay_Golf_Club_Luxury_Resort-Ha_Long_Quang Ninh golf course the best.

Room tip: A tour program includes visiting Ha Long Bay and playing golf.
Date of stay: January 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank choitaejin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MANAGEMENT TEAM FLC HA LONG, Tiếp thị at FLC Halong Bay Golf Club & Luxury Resort, responded to this reviewResponded 2 February 2023

Dear Valued Guest choitaejin,

Warm greetings from FLC Grand Halong Hotel!

Thank you for taking your time to share with us your experience of recent stay at our property.
We do hope our property and professionalism of our employees create for you memorable experience.
Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.

Kind regards,

Hotel Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 December 2022 via mobile

Stunning! Can't say enough. The service was impeccable. Had the best steak I have ever eaten here. The breakfast buffet was amazing. Staff go all out every minute of every day. Had massages at the spa so relaxing. Indoor pool was heated and great for a swim. A cocktail in the sky bar is a must.

Date of stay: December 2022
Trip type: Travelled as a couple
Thank Michelle S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MANAGEMENT TEAM FLC HA LONG, Tiếp thị at FLC Halong Bay Golf Club & Luxury Resort, responded to this reviewResponded 26 December 2022

Dear Valued Guest Michelle,

Warm greetings from FLC Grand Halong Hotel!

Thank you for taking your time to share with us your experience of recent stay at our property.
We do hope our hotel and professionalism of our employees create for you memorable experience.
Thank you to be our guest and we do hope to welcome you back in the near future with another great experience at FLC Grand Ha Long.

Kind regards,

Hotel Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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