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“Bed uncomfortable”

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Premier Inn Merthyr Tydfil
Ranked #1 of 1 Hotels in Pentrebach
Certificate of Excellence
Reviewed 18 August 2017

Had the worst night here. Room was too warm to sleep with the duvet over me and too cold without. Bed had a mattress topper on it which made it too soft so couldn't get any sleep. Breakfast was not up to Premier Inn standard. Half the products listed on the breakfast marketing material was not provided. Must be the reason why it was so dark in the restaurant - so that we wouldn't notice the lack of breakfast ingredients. Not impressed with the standard of this hotel at all. The only positive I can say is the extremely friendly, helpful and courteous receptionist that served us when we arrived.

Room Tip: No choice of rooms so cant say
  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank HerindoorsMiddlesex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 - 23 of 382 reviews

Reviewed 18 August 2017

Stopped for dinner on the way back from Cardiff by car and the food was okay with very large portions but there was only one lady behind the bar where you had to queue to place your order. Another lady served the food and seemed to be rushed off her feet but there were several families that were obviously staying there and their children were running around the restaurant under no control so that did not help my first experience. I would probably visit a second time to see if this was a one-off situation.

Room Tip: Only used the restaurant
  • Stayed: June 2017, travelled with family
    • Cleanliness
    • Service
Thank BedrockB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017

Room was lovely and clean, loads of car park spaces , always have a lovely stay there - no noise , peaceful and the beds are so comfy! Wifi was good and the shower was lovely !! Will definitely be back there to stay again!

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
Thank ashtonthompson91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2017

Stayed at the premier inn last weekend as we were visiting the Bike park. It was a ideal location, room was clean, had a bath and shower with nice fluffy white towels. Secure parking also has table table restaurant along with a bar. Breakfast is very good value for money, children eat free with two paying adults. We defiantly had our monies worth as our son is 16 and our daughter 14 that enjoy there food.
Would defiantly stay again.
Roughly 5 mins down the road is a cinema, Chinese restaurant, Pub two for one and nandos.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
1  Thank Sharon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2017 via mobile

This Premier Inn is situated in a beautiful location and is great to use as a base for seeing all the wonderful places nearby.
Usual high standards from P.Inn: great beds, unlimited tea & coffee etc....and pleasant, informed staff all round.
Breakfast was good, not the best Premier Inn breakfast I have had, but good value still, breakfast staff were lovely.
Only downside was the WiFi, didn't expect much to be honest being in the country as we were, but to pay for the upgrade and still receive terrible WiFi is not what I would expect from a chain like this- just admit the WiFi isn't great but it is free :) win-win. This aside, which I am currently corresponding with Premier Inn about, it was a lovely stay in a clean, comfy, welcoming hotel.

Stayed: July 2017, travelled with family
Thank Heidi316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Merthyr Tydfil

Address: Duffryn Road, Pentrebach CF48 4BJ, Wales
Region: United Kingdom > Wales > Southern Wales > Merthyr Tydfil > Pentrebach
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Pentrebach
Price Range: $80 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Merthyr Tydfil 3*
Number of rooms: 40
Official Description (provided by the hotel):
Admire the beautiful landscape of the South Wales Valleys and the nearby Brecon Beacons ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Merthyr Tydfil Hotel Pentrebach

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