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“Still Champion of Caribbean Jewelers”
Review of Grand Jewelers

Grand Jewelers
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: 2-3 hours
Owner description: Duty-Free Tax-Free fine Jewelry on St. Thomas Virgin Islands.
Useful Information: Bathroom facilities, Wheelchair access
Reviewed 6 April 2018

Just completed another successful trip to our "family" at Grand Jewelers. We have been doing business with them for over 16 years and hope to continue for another 16 years. We are always greeted with a warm hug from Naveen. This time, Dean waited on us with patience and expertise, taking the time to listen and help us find the right piece. They take the time to know and understand my wife to help us find the right piece, and not a bigger and more expensive piece. The best recommendation I can give is that when other jewelers in St Thomas ask where we already shopped, and we answer Grand Jewelers, there has never been a negative comment directed at them. They, and especially Naveen are held in high esteem from their competitors. That might be the best review yet.

Thank Alan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandjStThomas, Owner at Grand Jewelers, responded to this reviewResponded 26 April 2018

Dear Alan,

Thank you for your trust and loyalty. It is because of friends like you we continue to do well. We have truly enjoyed working with you for over 16 years and wish to continue doing so. We are glad that we could create a memorable experience for you. The biggest compliment we can receive is your recommendation. We hope to see you soon in sunny St. Thomas!

Warm Regards,

Grand Family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (703)
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"jewelry store"
in 56 reviews
"customer service"
in 48 reviews
"st thomas"
in 79 reviews
"doing business"
in 28 reviews
"highest quality"
in 11 reviews
"engagement ring"
in 27 reviews
"diamond earrings"
in 21 reviews
"no pressure"
in 27 reviews
"wings"
in 38 reviews
"perfect piece"
in 8 reviews
"repeat customers"
in 15 reviews
"beautiful jewelry"
in 20 reviews
"the entire staff"
in 9 reviews
"beautiful diamond"
in 15 reviews
"feel like family"
in 11 reviews
"diamond ring"
in 20 reviews
"wedding band"
in 12 reviews
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40 - 44 of 704 reviews

Reviewed 3 April 2018 via mobile

Exquisite service. Best prices in town. We were looking for a diver's watch for our son and found the best deal. When in St. Thomas, will definitively do business again. More than recommended.

Thank goddita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandjStThomas, Owner at Grand Jewelers, responded to this reviewResponded 6 April 2018

We truly appreciated your presence in our store. Thank you so much for taking the time to leave us this great review. The biggest compliment we can receive is your recommendation. We hope to see you again soon!

Warm Regards,

Grand Team

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Reviewed 1 April 2018 via mobile

Jay always is a very pleasant individual to work with. He has had several pieces repaired for us. He even returned a necklace that was dropped outside his store at no charge. Pieces purchased were of the value paid when appraised independently. The St Thomas store is always well stocked. Jay takes the time to show products without high pressure sales pitch. Been using their services for over 20 years. Highly recommend them.

Thank hoffmjm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandjStThomas, Owner at Grand Jewelers, responded to this reviewResponded 6 April 2018

Thank you so much for your wonderful comments. We have truly enjoyed working with you over the years and we wish to continue doing so. We are glad that we could create a memorable experience for you. The greatest compliment you can offer us is your recommendation. We hope to see you again soon in the near future!

Warm Regards,

Jay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018

I have done business with Grand Jewelers for 30 years and never been disappointed. They are always so helpful and most importantly they stand behind their jewelry no matter what. I would not buy jewelry from any other store in St. Thomas. The staff is so friendly and knowledgeable and I am proud to call them my friends. They treat every customer very special and the selection is wonderful. Bruce and Debbie

Thank debbiejwilliams24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandjStThomas, Owner at Grand Jewelers, responded to this reviewResponded 6 April 2018

Dear Bruce & Debbie,

Thank you for your trust and loyalty. It is because of friends like you we continue to do well. We have truly enjoyed working with you for over 30 years and we wish to continue doing so.The biggest compliment we can receive is your recommendation. We hope to see you soon in sunny St. Thomas!

Warm Regards,

Grand Family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 28 March 2018 via mobile

We have worked with Navin since 2011 and recently with Anish. They are without a doubt the most professional and friendly folks I’ve ever worked with. Their attention to detail and ability to take care of the customer is second to none!! Thank you all so much!

Thank Flyerfan31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandjStThomas, Owner at Grand Jewelers, responded to this reviewResponded 6 April 2018

Thank you so much for taking the time to leave us this great review. We hope you enjoy your beautiful new jewlery and we look forward to seeing you back in St.Thomas soon!

Warm Regards,

Navin & Anish

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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