Sadly my wonderful experience of the resort was brought to a sudden halt by IRMA. Let's start with the security staff and the plan of ACTION which was taken. (Excellent). The front desk staff (ROCKSTARS) Kevin,Marigold and Nilola the others names should not be forgotten they went above the stars for the group of guest. Food and beverage from the Exec. Chef to Judy Manager of Aqua Terra and Lauren where (Amazing). I understand that it starts at the TOP.......Chris, Kim along with Ilena are SUPER LEADERS!!
I would like this message to be understood that ALL staff working during the storm and after should be awarded the employee of the year! I highly recommend Marriott for any stay......rain,snow or hurricane. Thanks to all!More
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