Let's start out with the positives. This being our third trip to T+C, we kinda know the lay of the land. You can see my reviews of the Villa Renaissance and Seven Stars as reference. The grounds are beautiful and well maintained. We went the week before X-mas and it was deserted, plenty of chairs and mini-shells available on the beach and poolside. The equipment (hobie cats, kayaks, paddleboard, windsurf, snorkel) was available hassle-free and on-demand. The women on the restaurant (O'Soleil) staff were super nice to us and our kids(3, 5yrs). The room a 1BR suite was humongous! Big kitchen, kitted out with Viking everything, every pot/pan/utensil. Washer, dryer, flat screens, the works. Dreamy.
Ok, now what you've been waiting for. First, wireless internet, lies. Didn't work 3/6 days there. Everyday I was told it would be fixed. It wasn't. Then a manager had the nerve to tell me, "I told you we weren't lying" when it worked for half a day. The next day it didn't. Lies or don't care. $750/night is clearly not enough for internet. Second, food is unacceptably slow even for island standards. With no crowd, it took an hour from order to delivery of food for lunch. Third, there's no standard hotel room manual that's got the restaurant menu's check-in, out times, channel guide, etc. You have to hunt stuff down. Amazing. Fourth, its not a great location as its far walk(that we made anyway) from the IGA grocery store and Coco Bistro (see review). Fifth, maybe because it was December, but the pool was cold and not heated. Seven Stars' is heated.
Probably will give a similar class hotel(Veranda, Regent Palms, Regent Grand, Gansevoort) a try before going back to the Somerset.
Oh one more thing, there seems a real lack of good ice cream on the island. We've been to the Island Scoops(across from the mall area, near Saltmills)a few times before, but this time it was expensive and inedible. Avoid at all costs.
- Official Description (provided by the hotel):
- Located on 4.6 Acres of the world-famous Turks and Caicos beach, The Somerset on Grace Bay is an intimate luxury resort where couples and families alike enjoy treasured times together. The five-star resort features 53 one- to five-bedroom luxury villas ranging from 1,400 to 5,300 sq. Ft. Each with ample living, dining and entertaining spaces and gourmet kitchens equipped with Viking appliances. Two restaurants and bars, two freshwater pools, fitness center, full service spa with in-suite spa services, a range of activities on land and sea, complimentary Caicos Kids Club, and concierge services complement your family vacation, group getaway or romantic interlude. ... more less
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- Also Known As:
- The Somerset On Grace Bay Hotel Providenciales
- Somerset On Grace Bay Providenciales
- Somerset Grace Bay
- Somerset On Grace Bay Hotel
- The Somerset On Grace Bay Turks And Caicos/Providenciales