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“Lovely resort; excellent service” 5 of 5 bubbles
Review of Windsong Resort

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Windsong Resort
Ranked #8 of 46 Hotels in Providenciales
Certificate of Excellence
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Lovely resort; excellent service”
5 of 5 bubbles Reviewed 22 February 2012

My husband, young daughter and I just got back from 4 nights at the resort and we were so happy with our choice of accommodations. The Windsong is centrally located, the rooms are well appointed, and the staff is incredibly helpful. Charles and Yardley, both managers, really stand out in their willingness to go out of their way to help out with requests both large and small. Charles is the ultimate go-to guy, helping guests with last minute requests for boat outings, conch shell cleaning, drinks, etc. etc. The pool was a lot of fun- it had a waterfall element that my 5-yr-old loved- and there is a coral reef right by the beach for quickie snorkeling. As far as excursions went, we didn't rent a car, so we leaned on the hotel to help us secure taxis for dinners out and sightseeing trips. The hotel used a taxi service called Lige that was very timely and reliable (we had read in various guide books that this isn't always the case in T & C) and we were happy not to have to bother with driving. The Windsong had several thoughtful touches- DVDs that you could borrow for the room, movie night at their Havana Club, and so on. We couldn't believe our good luck to have found such a great resort on our first trip to T & C. We would highly recommend.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sabrina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,473 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (490)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 17 February 2012

We've just returned from our 3rd stay at Windsong and it was truly wonderful once again.

We stayed in a stunning 1 bedroom with a patio overlooking the pool/beach. The rooms are all decorated in the Island Colonial style and well appointed with beautiful stone bathrooms, fully equipped kitchens, and a washer/dryer. The Frette linens, Kitchen-Aide appliances, and lovely touches like trays of sea shells, tasteful artwork, and comfortable furniture really complete the full package of making this our home away from home.

As always, the staff here are what really sets the property apart from so many others on the island. Because Windsong is smaller (not a gigantic resort with hundreds of rooms) you receive truly personal attention. Everyone here goes over and above to make you comfortable and to be sure you have whatever you need or want. We count Nick and Alicia at JoJo's and Charles down at the Beach as true friends and always look forward to seeing their smiling faces when we return.

If you are looking for exciting nightlife or a singles scene at a jumbo resort, Windsong is not the place for you (although you are walking distance to the Gansevort). But if you are looking for quiet luxury in a beautiful setting with all of the comforts of home, then Windsong is the ONLY place you should consider when visiting Provo.

We look forward to returning again next year!

Room Tip: All of the rooms are lovely - we started out 3 years ago in a studio with no view and still had an i...
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank su2320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derry NH
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 16 February 2012

We stayed from 2-4 through 2-11 and we are so glad we made Windsong our choice and disappointed we didn't stay longer. Having the choice to dine beach side, pool side or in the dining room was unique. The rooms ocean view was beyond our expectations with a wrap around glass slider. As every other review reads the hospitality, attentiveness to detail, snorkeling many magnificient reefs, bicycles to move about the island, glass bottom kayaks for viewing the ocean floor, and Hobie Cat to move about the waters were a few of the qualities of the resort. Windsong is the place to stay in Turks and Caicos!

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TravelQueenDerryNH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leesburg, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 February 2012

We are just back from our 4th stay at the Windsong on TCI with our kids. Could have stayed another few weeks! It is everything a beach vacation should be - crystal clear calm water, white soft sand, immaculate pool, great beach service with Charles bringing ice water bottles regularly. Our kids (even our 4 year old) love snorkeling on the reef just off the beach. We saw turtles, lots of gorgeous tropical fish, and rays.
We stayed in the 2 bedroom on the first floor because we can go back and forth all day from the pool and beach with the kids and it has a great view from the big porch. The hotel is modern, spacious and clean. Nice people too.
For restaurants with the kids we love da Conch Shack, Tiki hut, Mango Reef. For a date night Coco Bistro is magnificent and great food. The French bakery next to Caicos Cafe (also a great restaurant) is a great afternoon activity. Sit in the garden with your rum and coconut eclair or perfect apple tart.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CabanaBeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greensboro, North Carolina
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 15 February 2012

We just returned from a three night stay at Windsong (Feb. 9 - 12). The first thing I would share with others considering the Windsong is that is not really a full service, 5-star hotel. It was very clean and the staff were extremely kind and helpful, but it just didn't have a hotel feel to it- it felt more like I was renting a private condo. I probably wouldn't have noticed this as much if I hadn't spent some time visiting my brother and his wife at Seven Stars (that place was awesome and had all the amenities and exceptional service that you'd expect from a 5-star resort; we wish we had stayed there). Little things like not being able to get a bottle of water at 10pm (the front desk person offered to fill up a bottle for me from his water cooler, but I had already thrown my bottle away). Yes, I know, you can drink the tap water, but I'm on vacation; I wanted to splurge. The restaurant had closed for the night so he said he had no access to it. Our room had a soap/shampoo dispenser on the shower wall but the products all felt like body soap (even the hair conditioner). Two days into the trip I discovered our friends in a different room didn't have that in the shower- they had nice bottles of stuff brought in by housekeeping every day. The curtains in our room were also an issue. It was bright as could be at 6:30am due to the extremely sheer curtains on all windows (I was nervous to change in the room at night if the lights were on for fear that you could see right through them). The elevator didn't work the first 24 hours we were there (fine for us, walking to the 4th floor is good exercise, but not sure what they would have done with someone unable to take the stairs). The beach of course was beautiful and the hotel is right on a reef so snorkeling was great (Seven Stars didn't have the best snorkeling). I also loved the free kayaks and bikes at Windsong, and Charles was great and always happy to bring us drinks, etc. And we never had any trouble getting chairs on the beach. The pool was nothing special- not sure why Fodor's raved about it- other hotels we visted had way cooler, and larger and more luxurious pools. We stayed in a studio which had a small window view of the ocean. I'm sure I would have been more impressed had I of reserved a penthouse. The hotel was not very full and we asked about being upgraded at check in but were told we'd have to pay for an upgrade (again, at Seven Stars, they were upgraded without even having to ask). Food at Jo Jo's was really, really good, especially the free breakfast (you can add on a side of eggs for just $3 and it's huge) and the grouper sandwich and grouper quesadilla. Service was really, really slow most of the times we dined there. I thought that was normal until we ate lunch at Seven Stars and, you guessed it, service was impeccable. Also, it seems like they only had one taxi driver they were willing to call so be sure to give plenty of notice if you need a ride. At Seven Stars, you can walk to a lot more places (like Cocca Bistro or the casino or a grocery store). It was really quiet and peaceful at night, which I liked, so a really good place for families. Overall, it was a fine place to stay as long as you're not looking for a full service, Four Seasons type place. It just felt like the staff were all still learning how to run a hotel. Oh the computer lab was a nice touch, being able to print boarding passes was helpful. I will definitely return to the island but I'll prob stay at Seven Stars next time. I like being able to walk to nearby shops and a grocery store. Windsong is more secluded, though you can walk on the beach to Mango Reef restaurant and Somewhere (tex mex restaurant) nearby.

Room Tip: Ocean front with a balcony is probably worth the splurge.
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  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Cecelia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Windsong Resort

Property: Windsong Resort
Address: Stubbs Rd., TKCA 1ZZ, Providenciales
Phone Number:
Region: Caribbean > Turks and Caicos > Providenciales
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#4 Top resorts Hotel in Providenciales
#6 Spa Hotel in Providenciales
#8 On the Beach Hotel in Providenciales
#8 Luxury Hotel in Providenciales
Price range (per night): $468 - $3,652
Hotel Class:4 star — Windsong Resort 4*
Number of rooms: 50
Official Description (provided by the hotel):
Windsong Overview A repeat favorite for guests, Windsong is a refreshingly intimate, Caribbean beachfront resort located on Grace Bay and Providenciales’ best coral reef. The resort enjoys exclusive TCI membership in Preferred Boutique Hotels and is a Trip Advisor “Top 25 Caribbean Hotel.” Daily Continental breakfast, WIFI, non-motorized watercraft, bicycles, fitness center, underground parking, and chilled water and towels--both beachside and at the oceanfront pool--are complimentary. Relaxing spa treatments, romantic candlelight beach dinners, Jojo’s refreshing libations and menu selections, and scheduled entertainment delight Windsong guests. All accommodations offer kitchens or kitchenettes and laundry facilities. Selections include 250 sq. ft. -- 4,480 sq. ft. and range from standard rooms, to studios, to exquisite 1-4 bedroom oceanfront and penthouse suites up to 4,480 sq. ft. Additionally, Windsong offers a unique, private oceanfront villa with a trellised oceanfront terrace and private plunge pool. All Windsong Rooms Include:Non-smoking rooms with keyless entryMarble flooring & ensuite baths10’ Ceilings & custom cabinetryPillowtop beds with Hilden linensFrette towels & bathrobesBvlgari toiletriesFlat-Screen/LCD/HD/Cable TVDVD • I-pod docking station • Alarm clock Room-controlled air-conditioningIn-room safe ... more   less 
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Also Known As:
Windsong Hotel Providenciales
Windsong Resort Providenciales
Windsong Resort Turks And Caicos/Providenciales

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