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Reviews (1,124)
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Reviewed 31 March 2018 via mobile

Our family of four recently stayed at West Bay Club for a spring break retreat. It was a last minute booking recommended for us by the Turks and Caicos destination expert through AMEX travel.

Our experience at West Bay was terrific. Our two bedroom luxury villa accommodations were spacious and well appointed, with endless views of the beach and turquoise waters steps away out the sliding glass wall.

Even more impressive was the staff at West Bay. They were universally warm, attentive and responsive. Early on I had a chance to visit the brand name resort next door and noticed the difference.

Would highly recommend West Bay for a family or couples.

Michael M
NY, NY

Stayed: March 2018, travelled with family
1  Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johnna M, Public Relations Manager at West Bay Club, responded to this reviewResponded 10 April 2018

Dear Guest,
Thank you for taking the time to share your recent travel experience with us.
We're thrilled to know you enjoyed your accommodations and your stay.
It was truly our pleasure serving you and we certainly hope to welcome you back!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2018 via mobile

Cindy and Evanson were the best:)! Their smiles and cheery attitude made my stay there :)! Very nice and friendly place to stay. Access to beach with free activities such as paddle boarding and canoeing etc. breakfast every morning was fresh and delicious. Close restaurants and shopping too, short taxi ride.

Stayed: March 2018, travelled with friends
2  Thank arielkos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johnna M, Public Relations Manager at West Bay Club, responded to this reviewResponded 4 April 2018

Dear Guest,
Thank you for taking the time to share your recent experience with us.
We're happy to know you enjoyed your stay.
Cindy, Evanson and the rest of our team understand the importance of going above and beyond for our guests from the moment you walk into our doors, until the time you leave.
We're glad to know this time was no exception.
It was truly our pleasure serving you and we hope to welcome you back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2018

My husband and I had an amazing stay at WBC for our honeymoon in March 2018! We wanted somewhere quieter with a wide swath of beach, and West Bay Club definitely delivers on this front. There was very little beach traffic, and the car we rented (with free parking!) made it easy to jet into town for dinners, shopping, and excursions. We had a studio room, but were upgraded to one on the fourth floor with a balcony that had seating overlooking the pool area. The staff at WBC are WONDERFUL. Cindy and Kayonn always greeted us warmly at breakfast and made sure that a fresh carafe of coffee was quickly brewed for us. Wildy and Jeffrey were amazing beach staff, and we loved having appetizers and drinks delivered right to us while overlooking the ocean. Our room was impeccably cleaned every day with fresh towels provided, and we enjoyed the turn down service every night. We will definitely be back to West Bay Club in the future!

  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Megan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johnna M, Public Relations Manager at West Bay Club, responded to this reviewResponded 4 April 2018

Dear Guest,
Thank you for taking the time to share your recent travel experience with us.
We're happy to know you enjoyed your stay.
Cindy, Kayonn, Jeffrey and the rest of our team understand the importance of going above and beyond for our guests, from the moment you walk through our doors until the time you leave.
We're happy to know this was no exception.
It was truly our pleasure serving you and we hope to welcome you back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2018

Great place to stay! SUPER beaches, the best on of Grace Bay. The breakfast was wonderful with many choices. The lunch and dinner choices were nice, highly recommend the fresh fish caught daily. The grounds are clean and well maintained. The staff was wonderful. Evanson was one of our favorite! He was very attentive and checked on us frequently by the pool or on the beach. We learned a lot about the island and appreciate how kind he was our week in Provo. The staff at Grace Bay was wonderful, helpful and always friendly.
The room was very clean, modern and the bed was comfortable! HIGHLY recommend for your stay. Bikes are available for a short ride to town to shop and eat. We will definitely return!

Stayed: March 2018
2  Thank jctv13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johnna M, Public Relations Manager at West Bay Club, responded to this reviewResponded 10 April 2018

Dear Guest,
Thank you for taking the time to share your recent travel experience with us.
We're delighted to know you enjoyed your stay at our sister property, Grace Bay Club.
As a brand, our teams understand the importance of going above and beyond for our guests from the moment you walk through our doors until the time you leave.
We're delighted to know this time was no exception.
It was truly our pleasure serving you and we hope to welcome you back to either property.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2018

My wife and stayed in a luxury, 1-bedroom suite at the West Bay Club in early March, 2018. This was our fourth visit to WBC at this time of year over the past four years, and our only disappointment his time was a bit of roughness in the sea that prevented my swimming along the beach. However, everything else was perfect, as it had been each previous visit. If anything may have been different it would have been a noticeable improvement in the quality of the food served at dinner. The suite was exquisite -- clean and spacious and very well equipped. The view of the sea from our third-floor height was very pleasant. The staff was warm and welcoming -- perhaps especially the beach staff. We enjoyed relaxing and reading on the beach or by the pool, and we look forward to returning next year.

  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ernie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johnna M, Public Relations Manager at West Bay Club, responded to this reviewResponded 4 April 2018

Dear Guest,
Thank you for taking the time to share your recent travel experience with me.
We'd also like to thank you for making West Bay Club your choice time and time again. We're happy to know you enjoyed your stay.
We're also delighted to know you enjoyed our changes in F&B.
As always, it was our pleasure serving you and we look forward to welcoming you back next year.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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