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“Not the best impression. Transit in Trinidad.”

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Hyatt Regency Trinidad
Ranked #2 of 21 Hotels in Port of Spain
Certificate of Excellence
Reviewed 11 December 2012

Arrived at the airport 8PM the 9/12. The pick up car the hotel promised to send send was not there. No other taxies were available. It was raining. A private individual (pirate Taxi), driven by a nice Indian gentlemen took us to the hotel. 30 $ US. I complained to Amit in the reception, who acted very profesional, excused on behalf of the hotel, etc, arranged complimentary transportation the following day, and free wi-fi. Good man. Arriving at the room we found out the mini bar was empty. No cold drinks! The bell boy explained to us, that the fridge was empty because the cleaning staff stole the content, so management have decided not to fill. After that information we carried our valuables with us all the time around in the hotel.
The restaurant, room, breakfast all OK.
The following day Ingr.. , the concierge took our unpleasant experience from the day before as a joke, and even teased me, when we showed up 8 minutes before the scheduled departure 2PM, to check whether the car was available or not. Beware: The traffic is a huge problem, after 3 PM it can take 2 hours to reach the airport.
Conclusion: First and last time.

  • Stayed: December 2012, travelled as a couple
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2  Thank ErikLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,804 - 1,808 of 2,248 reviews

Reviewed 4 December 2012

My husband and I went to the Hyatt for our anniversary. Although we had babysitting for the older kids that night, we had to take the baby with us. We were greeted with complimentary champagne. The room was lovely with a king sized bed and a beautiful sea view. The toilet was in an enclosed area with the sink outside while the shower was a glass enclosure, with some frosting, as a stand alone in the room. Our daughter had a nicely made playpen type cot with a box of sample size toiletries; baby powder; baby lotion; baby shampoo etc. Complimentary breakfast was good but we were not as impressed with the a la carte dinner we ordered. Service was great and we plan to do it again.

  • Stayed: November 2012, travelled as a couple
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1  Thank Caribwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2012

This was the second time in six months that my husband and I chose to stay here. We didn’t want the hassle of flying out, and this was the perfect escape. The food, and service was excellent. We stayed on the 17th floor (room with a balcony), and had a great view of the ocean and the water taxi.
The best snack I had at the pool bar was the jerk wings with plantain chips and jam, it was yummy. The service was great at the pool. The only downside was this is my second stay here and again the restrooms had no soap. This was a little disappointing.
Overall, the food was excellent and the service was far better than I expected. We went for one night and ended up staying for two nights.
This was a wonderful stay, just what my hunny and I were looking for.

  • Stayed: November 2012, travelled as a couple
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1  Thank Tricia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2012

The Hyatt is one of the big chain hotels that is available in Port of Spain and, though a bit pricey, it was well worth it. We upgraded to a Club Room that includes access to the VIP lounge and provides free daily breakfast as well as complimentary appetizers and drinks during happy hour from 5:30 to 7:30 PM. The best part about the VIP lounge? The staff. They are your personal concierge and will help you out in booking tours, taxis to the airport, etc. The gym is well-equipped and the infinity pool on the fourth floor is very beautiful, creating a relaxing spa-like environment. It's a 5-minute walk to Independence Square, and approximately 30 minutes to the zoo and botanical gardens.

Room Tip: Rooms either face a very busy main avenue or the waterfront... make sure you get the waterfront. We...
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  • Stayed: November 2012, travelled as a couple
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Thank togra72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2012

This is a great hotel and location to stay in especially if you book a water view room! After my last visit 13yrs ago I decided to stay there unannounced to my family in Trinidad because of short vacation stay. You can get a great traditional meal at the breakfast shed next to the Hyatt for about 7us dollar I had the curried crab and dumplings, salt fish and bake etc.

Alicia at the front desk was great she was so helpful and attentive to every detail!

The only thing I didn't like was the party boat that made a lot of noise at all hours of the night! A little to much activity for me a Prom, Graduation, It should be in a separate part of building

  • Stayed: November 2012, travelled as a couple
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Thank Traveler2012311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Trinidad

Address: No 1 Wrightson Road, Port of Spain, Trinidad
Phone Number:
Region: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 21 Hotels in Port of Spain
Price Range: $230 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Trinidad 4.5*
Number of rooms: 423
Official Description (provided by the hotel):
Hyatt Regency Trinidad is a high rise hotel at the Port of Spain International Waterfront Development along the waterfront of Trinidad and Tobago's capital city. This 423-room hotel offers contemporary style and a comfortable luxury for Trinidad visitors. Featured in the design is a 16,000-square-foot Grand Ballroom, a 10,000 square-foot multipurpose facility and twelve smaller meeting rooms including two boardrooms. In addition, guests can enjoy a 9,000 square-foot spa with en suite facilities and a serene rooftop infinity pool and terrace with beautiful views of the Gulf of Paria and provides a relaxing escape for business travelers. Dining options range from a fine-dining restaurant, 24 hour café, sushi bar, lobby lounge and bar, in-room dining and poolside bar. Currently the hotel is undergoing a refurbishment. There is limited access to some areas but all amenities are available. ... more   less 
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Also Known As:
Hyatt Regency Trinidad Hotel Port Of Spain
Hyatt Regency Hotel Trinidad
Hyatt Port Of Spain
Port Of Spain Hyatt
Hyatt Regency Trinidad Port Of Spain

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