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“Wow simply gorgeous!”

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Peter Island Resort and Spa
Ranked #1 of 1 Hotels in Peter Island
Certificate of Excellence
Calgary
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Wow simply gorgeous!”
Reviewed 24 March 2012

If I was on a honeymoon or had a birthday milestone this is the place.
Pristine beaches,lovely beach lounge areas and privacy.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CanadaRockiesgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (257)
Date | Rating
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English first
Solon, Iowa
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 March 2012

We just returned from 5 nights at Peter Island, which we've visited regularly for the past 30 years. Happy to say that, while 2 years ago we noticed a little dip in the level of service, that has all been corrected. Everyone on the staff was great, friendly and seemed very happy to see us. The rooms are not the Ritz, but they are clean, well-stocked, as are the bathrooms. Besides, this is paradise and you shouldn't be spending a boatload of time in your room. The rest of the facility was wonderful. Walks around the island are strenuous, but beautiful (and you have to walk off all that great--yes, great--food, anyway. Be sure to have a picnic (they'll deliver) at the end of the sunset loop. Views are amazing, and if you walk, it is very pretty (though they will drive you to your picnic, if you want). And PLEASE be sure to give a little of your lunch up to those two cute little kitties who live there. All in all, we were SO happy to return and to find Peter Island back where it has been for most of these many years.

Oh, yes, by the way, we understand that their next big remodel is with the bathrooms. They must be reading some of these reviews.

Can't recommend this place highly enough, particularly when many of the other upscale Caribbean resorts have gotten so huge.

Room Tip: Request an upstairs Oceanview room toward the end. They are all good, but the waves are a little noi...
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank nmcslg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 March 2012

Despite some negative reviews, we decided to book at Peter Island for 5 nights, Feb 17th - 22nd, 2012.
What we liked:
- Beautiful paradise-like beaches which are almost for you own.
- There are so many things to do in the island, that even staying 5 days, it was impossible to be bored. Planning the day is a must!
- Hotel had many complimentary offerings: water sports (including a fun hobbie-cat), snorkeling gear, tennis courts, yoga lessons, cheese during sunset, reservations for honeymoon beach, etc..

- The hotel is not packed with rooms or people, so you feel wilderness everywhere. Wherever you go in the island, there is always a sense of solitude and relaxation

- Spa is great with amazing views.

- We had a bottle of Champagne delivered to our room upon arrival

- Complimentary wi-fi reached to our room. No TV in the room (that's positive for us)

- The hotel is not noisy, so even if you go early to bed, you enjoy nice quality of sleeping.

What we didn't like:
- it's quite difficult to get into the island and the hotel doesn't help you with that
- it seems all the good things the hotel has, can be enjoyed by anyone who arrives to spend the day (makes you wonder if it's worth the $ just to sleep in an OK room).
- Despite what other reviews said, we found food to be quite bad (frozen pizzas, sub par beef, average fish... Breakfast was in our opinion, best meal of the day and wasn't anything special anyway (except for the freshly squeezed orange which was truly amazing)

- Transportation vehicles were old, ugly and in bad shape. They should have cute vehicles. Drivers were hardly ever on time even if you requested 2 hours in advance
- Room was quite ok, but bathroom was in really bad shape. There was a dirty and old curtain in our shower instead of glass
- Service, with a couple of exceptions, was horrible. 18% gratuity is included in all F&B, so waiters don't do any extra effort. Nobody welcomed us when we arrived and were asked to come back the following morning for the introduction...In the reception, they were slow and with no iniative. In general, total lack of interest in the guest.
- At the checkout, we found 2 charges that didn't belong to us. They didn't feel bad about it, nor paid excuses. Nobody was interested to hear about our experience.
- Total lack of management. Nobody seems to be in charge of the place, and that shows constantly during your stay. We never met the hotel manager in 5 days.

All in all, we had a terrific time and we don't regret the decision we made.
It's a just a pity to sense what a unique hotel this could be, with just some details, some love, proper management and just some $ spent in refurbishment (especially bathrooms).
If you want to relax and have fun in a beautiful surrounding, this is a great place to go.
If for the price you pay, you expect luxury accommodation, outstanding service and food, I would recommend to look elsewhere.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank tedacuen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunsetloop, General Manager at Peter Island Resort and Spa, responded to this review, 25 March 2012
Thank you on behalf of the entire team for taking the time to post your comments and for your kind review of Peter Island Resort and Spa.

We are disappointed however that your experiences have not been consistent with what we offer. We make an effort each week to meet all of our guests and clearly we did not have the opportunity to welcome you to the Island. This information has been shared with our team and we will renew our efforts to ensure each visit to Peter Island Resort and Spa meets your expectations.

If you have any photographs or videos from your stay that you think capture the essence of your Peter Island Experience, please do upload onto Trip Advisor and visit us on Face book and YouTube where you can share your Peter Island Resort and Spa memories with others.

Thank you again for taking the time to post your comments. We look forward to welcoming back to our ‘amazing’ Private Island Resort.

With kind regards,

Wilbert Mason
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 February 2012

The rooms are very low-key but who cares - you are in The BVI!!! The staff was amazing. The food was incredible. The service was fantastic. The Spa is the most beautiful that I have ever seen. The beaches are beautiful. The island is a wonderful place to walk or run if you like hills with breathtaking views. I definitely recommend having the couples spa experience in the Bohio at the spa. You must have champagne at sunset on the top of the mountain. And definitely have the private honeymoon beach experience - be sure to explore the beautiful rocky beaches by climbing over the hill behind the beach to the north side of the island. Scary, but exhilarating.

Room Tip: The water front (not beach front) rooms are the least expensive. The bathrooms in these rooms are v...
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  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnneSchmitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winchester, VA
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 February 2012

We had an amazing week at Peter island. Hiking and island that is undeveloped with fantastic views. Relaxing on a beach the we felt was just ours. Snorkeling on a reef just off the beach. And an amazing sunset our last night to cap off the week. Overall a great week. Everyone their helped to make our week special.

Room Tip: We had room 131. It was away from the main resort/dining.. but made it feel like we were right on th...
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank scubatrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Peter Island Resort and Spa

Property: Peter Island Resort and Spa
Address: Road Town | Tortola, 00801 2409, Peter Island
Phone Number:
Region: Caribbean > British Virgin Islands > Peter Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Peter Island
Price range (per night): $510 - $2,375
Hotel Class:5 star — Peter Island Resort and Spa 5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Peter Island Hotel Peter Island
Peter Island Resort And Spa British Virgin Islands

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