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“Exactly what we were looking for...”
Review of Rendezvous Resort

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Rendezvous Resort
Ranked #1 of 12 Hotels in Castries
Certificate of Excellence
Reviewed 11 April 2012

This was exactly the vacation we were looking for and needed. You could do as much as you wanted or as little. There was no pressure from the Activities team to participate, but they still had enough activities to keep us occupied. The water activities (kayak, hobbie craft, tubing, water skiing) were available most of the time. The archery lessons were fantastic. The spa was a wonderful break mid week. We enjoyed a couple’s massage – the technique is not the same as I am use to, but it was very relaxing.
We are in the 40-50 yr age range and yes, the resort does have a lot of older couples, but we met with a lot of younger couples as well. There seemed to be a wedding everyday which was lovely.
This is a boutique resort with only 100 rooms - they were at about 70% capacity while we stayed so nothing was busy or queued up. We stayed in a Seaside Suite and would recommend those, our friends had a verandah suite and they enjoyed sitting out on their verandah first thing in the morning. The Seaside Suite is about 10 steps away from the main pool with the swim up bar where Glen took fantastic care of us! Each day they came around about 2 pm with cold cloths to cool us down - very nice! There are no tv's in the rooms, but we caught up on the news while we worked out in the gym. The equipment is good and they keep this area quite clean. There is a lounge area upstairs with a large screen tv if you really needed to catch up on the latest news or tv show.
We took the Wednesday snorkeling trip put on by the resort and enjoyed both locations. The resort gets you to the marine park early to get your snorkeling in before the boats start to arrive with passengers from the cruise ships. The water sports guys take really good care of you.
We walked into Castries from the resort (approx 25 min) and enjoyed looking around. We rented a taxi driver to take us around the island - much more economical than booking through the excursions for four people. We did the Pitons, drive in volcano, 2 waterfalls, stopped at a local eatery and enjoyed their Creole lunch, and a final stop in at Marigot Bay.
The sea can be a little rough in the area provided for swimmers, but we made the best of it and my husband and friends tried body surfing which made for some good laughs. Yes, there are several planes which take off from the airport daily , but seriously, it's only disruptive for about 15 seconds and then it's gone - not that big of a deal. The airport is about 75 min from the hotel; the driver on the way to the hotel was so knowledgeable that we were there before we knew it!
I can see why we met people on this trip who come back here for repeat visits. Every day when asked how I was - I was certainly fantastic, how could you not??? The people, the atmosphere, good food and drink - I can't wait to go back!

Room Tip: Seaside suites are the closest to the main pool. Verandah suites are lovely to sit out with your...
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  • Stayed: April 2012, travelled with friends
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9  Thank Julie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,579 - 1,583 of 2,593 reviews

Reviewed 11 April 2012

Ok. If Butlins joins Saga then this hotel will be heaven. Our booking for this resort was made through British Airways. Following our readng of the many reviews and as it was supported by BA we were confidently expecting something special!

The exact opposite turned out to be true.

Location: next to the 'local' airport - much noise which was not indicated on any review nor on their website. The so called marvellous beach was hardly that - no attempt was made to tidy it up, the sunbeds tired and all over the place, in all not what the advertising described. We were harassed by Bultins blue coats to join in various activities on the beach which we did not want to do but 'no thanks' was not taken as an optional answer. Egg and spoon races belong in tired holiday camps in England not in a supposed 5* in St Lucia.

Arrival: no usual reception area and not an especially warm welcome - the drinks offered were disgusting. We were told that the room we had booked and had confirmed via BA was actually not available until the following day! As compensation we were shown to a supposed upgraded room - we are uncertain how they classify the term 'upgrade'. The 'suite' was tired, the balcony virtually non-existant and its close proximity to the world at large was uncomfortable.

Food and drink: All meals were self serve (except drinks at mealtimes) and were obtained by queueing up in a down market cafe style buffet room where spilt food on surfaces had not been cleaned up and had spilled out over the floor - very pleasant. Quality and variety was poor and very limited. Drinks outside of mealtimes were quite appalling - cocktails tasted of chemicals and do not think of drinking the house wines, I thought my home made attempts at wine making were bad enough! The one good effort was the Valentines Day evening meal, very pleasant and well thought out.

General facilities: Pools - of limited size and design. Not enough sunbeds etc surrounding same. Staff - on the whole friendly but not always that helpful. Gardens - quite pleasant as was the view from our room (2nd night) - the Verandah Suite was actually an improvement over the upgraded suite!

We feel that if you are used to genuine 5* hotels then you will be very disillusioned and disapppointed with this hotel which we would give 3 stars at a push. Those clients who have raved will obviously never have been to a top class hotel before and we would say that if you are used to going to places such as Benidorm or the like then you will probably rate this hotel very highly. It depends what you are comparing it with, but 5* it is definitely NOT.

All in all we felt so dissatisfied we arranged through BA to move to another hotel. Extremely disapointing all round - potential clients beware!! As a final insult, we were amazed to receive one month after our return to the UK a welcome home card from the resort!!!!!!!!!

Room Tip: Go for the Verandah suites. Best of a poor set of options.
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  • Stayed: February 2012, travelled as a couple
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8  Thank ALAN P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2012

Rendezvous is a real gem but few Americans seem to know of it (mostly British and Canadians, under 35 or 50+). Food, drink and service were excellent with lots of variety. The location, beaches, rooms and weather were really nice, and there were plenty of activities including hobie cats, kayaks, water skiing, tennis, yoga, walking, beach volleyball or just sitting by the pool or beach. At only 100 rooms (no TVs but they do have iHomes and they have wireless but it was inconsistent) with nightly, good quality entertainment, we felt lucky to have stumbled upon this resort. Only downside is being 75 minutes from the main airport and few direct flights. One of the few places we will go back to.

Room Tip: We went with middle level rooms which turned out to be right by the main pool - an excellent choice...
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  • Stayed: March 2012, travelled as a couple
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2  Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2012

The holiday was very relaxing and all of the staff very attentive two small problems the occasional flight to Barbados flies over the hotel a little noisey if it's a private jet! My biggest gripe was that I paid 20 us for internet access and it was free to all! But hey $20 on the whole cost not bank breaking. The evening entertainment as was excellent as was the food and menu choice. The book only restaurant was very busy book early, and if your the last sitting a little rushed. But all in all excellent.

Stayed: March 2012
2  Thank Tim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2012

Had a wonderful week's stay here as part of our honeymoon. Were made to feel very special by all the staff. Particular thanks to Yarmi for making some activities so hilarious to participate in. Recommend that it is made clearer that the 'casino night' is in aid of a local charity (a school I think we were told?) and also suggest that the menus are more local-based (fresh grilled fish!). We particularly enjoyed and appreciated the discover scuba diving experience included in the price - something we otherwise would possibly never have done! Overall a brilliant place to stay.

Room Tip: Premium garden room was great.
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  • Stayed: March 2012, travelled as a couple
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2  Thank Matt_and_Carmen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rendezvous Resort

Address: Malabar Beach, Castries, St. Lucia
Region: Caribbean > St. Lucia > Castries Quarter > Castries
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Castries
#1 On the Beach Hotel in Castries
#2 Romantic Hotel in Castries
#5 Family Hotel in Castries
Price Range: $619 - $1,280 (Based on Average Rates for a Standard Room)
Number of rooms: 100
Official Description (provided by the hotel):
Set on two miles of powdery sand, surrounded by acres of exotic tropical gardens, it’s easy to why Rendezvous has been called “the romantic holiday.” It’s hard to imagine a more alluring corner of the world for two people to escape to. A world away from the everyday, it’s a uniquely intimate island retreat. From the long stretches of deserted beach to the lazy-river pool that winds its way through quiet nooks and secret hideaways, every aspect of this all-inclusive luxury resort has been created to give couples the space and time they need to be alone. ... more   less 
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Also Known As:
Rendezvous Hotel Castries
Rendezvous Hotel St Lucia
Rendevous St Lucia
Rendezvous Resort St. Lucia/Castries

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