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11 people are viewing this hotel
Booking.com
USD 430
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Free cancellation until 18/06/21
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Hotels.com
USD 430
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Free cancellation until 18/06/21
Reserve now, pay at stay
Hurb
USD 420
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Free cancellation until 18/06/21
Orbitz.comUSD 430
Trip.comUSD 429
BestWestern.comUSD 430
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Payments made by partners impact the order of prices displayed. Room types may vary.
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Traveller rating
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Reviewed 1 May 2021

I love this hotel. Great location and great staff. Mr. Neumann (manager) always greets the guests with hospitality and professionalism. Rooms are very clean always. Highly recommended. Condado Palm, the best!

Date of stay: April 2021
Trip type: Travelled solo
Thank carlosm91388
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henry Neumann, General Manager at Best Western Plus Condado Palm Inn & Suites, responded to this reviewResponded 1 May 2021

Thank you very much Carlos!!
It is always a pleasure to have you visit and to be of assistance during your stays.
We look forward to your next visit!!
Siempre a la orden,
Henry Neumann
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2021 via mobile

The rooms are extremely basic and not very clean. There is a nice little pool area and adults only jacuzzi. There's aslo a nice coffee shop downstairs and the location is prime for all sorts of restaurants, nightlife and beach.

Date of stay: April 2021
Trip type: Travelled on business
Thank Daniel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2021

We came here for our friends’ wedding. From the outside, the hotel looks pretty nice. But, it is located on one of the busiest intersections in Condado. The moment we walked in our room, it smelled like smoke. There was no remote for the tv. We called the front desk for a remote three different times and never got one. We finally got one from the maid the next morning. On the second day, the air conditioner stopped working. Someone from engineering came and got it going again, but it died again the next day. Engineering came again the next day, but couldn’t fix it. We had to pack up all our things and move to another room. The other issue we had was with our crazy neighbors. They were up all night smoking marijuana and partying. They were so loud! It didn’t change when we went to the new room. The place was party central. People yelling and acting crazy. When we complained to the front desk, nothing was done. We were so dissatisfied with the hotel that we checked out early and went to another hotel (Marriott).

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank costellomjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henry Neumann, General Manager at Best Western Plus Condado Palm Inn & Suites, responded to this reviewResponded 27 April 2021

Good Morning Mr. Costello,

Thank you for visiting us and taking the time to review the property. We appreciate your feedback. I wish we could have spoken during the stay, as I am sure everything could have been remedied and your stay turned into a positive one. If I can be of assistance, please feel free to contact me directly at Hneumann@condadopalm.com or 787-648-8834.

Siempre a la orden,
Henry Neumann
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2021 via mobile

Love the newly renovated premium rooms.
Service at the front desk from Yaimirex was excellent. Clean rooms, great location and good service. Just a block away from the beach.
Look forward to my next visit.

Date of stay: April 2021
Trip type: Travelled with family
Thank victoriazam1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2021

disgusting hotel , broken elevator , people not wearing masks , party type hotel people screaming in the halls at night .had to call security to stop a fight during the night ,the breakfast in a tiny cup of quaker oatmeal that they hand you to put in the microwave

Date of stay: April 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank 582SusanH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henry Neumann, General Manager at Best Western Plus Condado Palm Inn & Suites, responded to this reviewResponded 27 April 2021

HI Susan,

Thank you for visiting us and taking the time to review the property. We appreciate your feedback. I wish we could have spoken during the stay, as I am sure everything could have been remedied and your stay turned into a positive one. If I can be of assistance, please feel free to contact me directly at Hneumann@condadopalm.com or 787-648-8834.

Siempre a la orden,
Henry Neumann
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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