The hotel staff was very friendly. We got in a bit late so the restaurant was closed, which was a bummer. However, the front desk person suggested a Chinese place across the street so we did get food from there that was very good.
The main lobby was inviting. The elevators could use an update and a bit of cleaning. The room itself well, the carpet was gross, it actually felt damp. The ceiling looked like it needed to be repaired. The bathroom was nice, looked recently updated but could have used some place to hang the towels on. We had to pull our room door closed or it would not shut on its own. Breakfast was good, again the furniture could use an update. We sat on the long bench like seating and sank so far down we were not sure any of us could get out of it.
Location is good, not far from the beach or shopping. It was a $20 taxi ride from the airport and about the same to the port.
All in all the hotel was alright, it was surely not worth the $350 we paid for a single night which is the only reason why I would not stay here again. We have stayed in other hotels in the area for that price or less that were a lot nicer.
- Official Description (provided by the hotel):
- Escape to the Best Western Plus Condado Palm Inn & Suites – a modern hotel nestled in one of the most exclusive areas of San Juan, Puerto Rico. Peaceful, affordable and just steps away from a powdery-white beach, we pride ourselves on providing the best value at the best location. Our 151 rooms and suites feature contemporary decor and an array of convenient services. ... more less
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- Also Known As:
- Diamond Palace Hotel And Casino
- Diamond Palace Hotel Casino