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“Can't wait to go back!”
Review of Club Ambiance

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Club Ambiance
Ranked #12 of 14 Hotels in Runaway Bay
Reviewed 14 December 2012

My boyfriend and I just got back from Club Ambiance in Jamaica and we fell in love. It's a small resort with great food and views, but more importantly the BEST service/staff. Everyone there was absolutely wonderful. They are by far the warmest, friendliest people we have ever come across. From the moment we arrived, we were greeted with smiling, happy faces. The bartenders were hilarious, very attentive and fun to be around. The entertainment staff, Omar and Storm were AMAZING....dancing with guests, making us feel at home, providing great entertainment. The house band was awesome! I can't say enough great things about this place. If you are looking for a 5 star, huge resort this is not the place for you. But if you're looking for a nice relaxing getaway with GREAT food, GREAT people and lots to do, this is the place for you! My boyfriend and I are already talking about when we will go back! I have been home for two days and already missing it terribly!

  • Stayed: December 2012, travelled as a couple
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14  Thank Tiffany R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 December 2012

awesome staff and everyone is very helpful and friendly! the food got boring after the third day but i understand they don't have the variety like we do in Canada. It was prepared well and always had spice and flavour, just a lot of chicken and fish. The rooms were outdated, but that's what you get for a 3.5 star. beds could have been softer but that's personal preference. The day we arrived we didn't have any water in our room, and the clock on the wall had no battery. it took the staff about a day to turn the water on. overall it's a good place if you're looking for something small and quaint. private beach. if you don't want to spend a lot of time in your room, the staff will encourage you to have a blast! nice and relaxing, overall.

Room Tip: the rooms by the pool are quiet. most of the activities are on the other side of the hotel, so it...
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  • Stayed: February 2012, travelled with family
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Thank Kay P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2012

Weve been twice to this little resort, and had a WONDERFUL time. The staff were always wonderful, the rooms immaculate, and food divine! A Great Value for the all inclusive deal. We enjoyed the consistent entertainment available each day & night, the last trip, we never even left the resort.
I would recommend this place for couples, singles, & adult friends- not really for the kiddos ;)
*Rumor has it that Club Ambiance has changed ownership & management since our trip there last year- so we are HOPING, it's still just as great, for our 3rd trip coming up

Room Tip: Go for the 'Honeymoon Suite' whether it's your honeymoon or not, its large & lovely...
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  • Stayed: December 2011, travelled as a couple
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7  Thank Kimberly K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2012

This was our 5th trip in as many years. And while we knew about the new owners and management, we decided to try it one more time. Yes some of the longtime bar staff were let go, but our favorites are still there. The waitstaff was pretty much the same with a few changes. They are training more bar staff and wait staff at the moment. The food was excellent as always...only difference was the burgers were done inside at the omelet station. There was 1 Saturday night, when the resort had 15+ walk ins for the day, including 1 group of 10, where the entire ham joint was gone within 30 minutes. We were told at 7:30 that if we wanted to eat, we could always come in earlier. This was 30 minutes after the buffet opened. Needless to say, it is a bit annoying when you miss out on food and there are plates FULL on another table that the customers don't eat. PLEASE don't take more then you will eat. A little waste is to be expected, but this was an enormous portion of the ham that could have been eaten by the rest of the guests. (This large group came down the next morning, ate all the bread and then checked out not liking the resort). Entertainment was normal with the exception of the cabaret singer, which wasnt there. They had crab racing only once a week, and the real deal dancers were there on saturdays. There was a new singer, but she is on maternity leave and Dave is back.
Every day work was being done....painting, re weaving the shade umbrellas, fixing the fence surrounding the nude beach, etc.

All in all we had a fantastic holiday. The staff that has been there through all our visits were happy to have us back and the new staff was as good as anyone who has ever worked there. Looking forward to booking my next trip.

Room Tip: West wing rooms are our favorite. They are further away from the road so quieter to road noise earl...
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  • Stayed: November 2012, travelled as a couple
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4  Thank beachbaby13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2012

Recently returned from our 20th trip to Club Ambiance. Having been such fans for the past 10 years, it was a total shock to see what the resort has deteriorated into under it's new ownership and management team. Aside from the constant drip and occasional leak in our bathroom, the rooms were cleaned daily but are in need of upgrading; the arm chair in our room was badly stained. Many of the advertised ammenities were no longer there, like coffee machines in guest rooms. While the resorts web-site advertises 3 bars only 1 bar was open for our entire 10 day stay. Despite repeated pleas from guests to at least open the pool bar and turn some music on the 2 bars still remained closed. The once lavish buffets now feature the same tired fish and chicken for lunch and dinner daily. Mid-night snack consisted of dinners left over soup with bread and either, you guessed it, chicken or fish. While the staff was friendly enough, most kept their distance from guests and did little to muster up enthusiasum. Nightly entertainment was the house band and singer or audiance participation shows a few times a week. Thank god for the 3 couples who participated those nights or there would have been no entertainment. Most nights the disco was closed by 12:30. To say the "Club" has lost its "Ambiance" is an understatement. Since the only thing that has continually risen at Club Ambiance is the price while the quality and service continues to decline, we will be looking elsewhere in Jamaica to vacation. As for stars, I give it 1/2 a star and thats being generous. Take our advice, save your money and skip Club Ambiance.

  • Stayed: November 2012, travelled as a couple
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11  Thank LorettaH367
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Ambiance

Address: Main Road | Saint Ann, Runaway Bay, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Runaway Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Swimming Pool
Hotel Style:
#6 Spa Hotel in Runaway Bay
#9 Top resorts Hotel in Runaway Bay
#11 On the Beach Hotel in Runaway Bay
Price Range: $221 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Club Ambiance 3*
Number of rooms: 90
Official Description (provided by the hotel):
Shuttle Bus service attract an extra charge. Airport Transportation attract an extra charge. Free internet service only in lobby area. ... more   less 
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Also Known As:
Club Ambiance Hotel Runaway Bay
Ambiance Hotel Runaway Bay
Resort All Inclusive Ambiance
Club Ambiance Jamaica/Runaway Bay
Club Ambience Jamaica

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