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Reviewed 6 April 2018 via mobile

I’m writing this review sat on the beautiful beach, mid-way through our 2 week holiday. The review title says it all, so I’ll keep this fairly brief.

The hotel is modern, fresh with fantastic facilities. For All Inclusive the food and drink choices are exceptional. Entertainment is excellent and the staff just wonderful and friendly.

The resort is large for the number of rooms, so it never feels crowded. The vibe is chilled and the TUI and American / Canadian guests mix well.

We are in a 2 Bedroom Oceanfront Suite (63003) and it is without doubt the largest room we’ve ever had, anywhere. The decor and standard of fittings is superb, very comfortable. I was a bit concerned about the shared balcony, but it is very private with partitions, table / chairs and a clothes dryer. The view is stunning and peaceful, beautiful at sunset.

Some special mentions and thanks to staff.

To Patrina our maid for keeping the room beautiful each day.

To Janet in Hua Hin for making our visit very special and for making a fuss of our son. He loves you and is looking forward to visiting again tomorrow.

To Fenton in Palms for just being so friendly and helpful.

To the ladies in the coffee shop, always happy, so nice first thing in the morning.

Last but not least, Vivian the Gardner, works incredibly hard to keep the gardens looking beautiful. He is such a gentleman, genuinely warm and friendly, a real asset to the hotel.

I cannot recommend this hotel enough, it has something for everyone, families and couples, young and old.

We’ve stayed at many great hotels, but this is the best, by some distance. We’ll be sad to leave, but not for another week yet!!

Stayed: April 2018, travelled with family
5  Thank HighFlyingBards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarismaHotelsResorts, General Manager at Azul Beach Resort Negril by Karisma, responded to this reviewResponded 6 April 2018

Dear HighFlyingBards

We thank you so much for taking the time to document your vacation experience with us. We were delighted to host you and to deliver our warmest Jamaican hospitality here at Azul Beach Resort Sensatori Jamaica.

We are very pleased to learn that we exceeded your expectations and that your vacation was nothing but spectacular. We certainly could not accomplish this without our hard working and exceptional team members. We are happy that our amenities and Gourmet Inclusive offerings met your vacation dining needs.

We want to thank you for your wonderful review and for choosing Azul Beach Resort Sensatori Jamaica as your preferred vacation destination.

We certainly anticipate the pleasure of welcoming you again soon.

Yours sincerely,
General Manager

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Reviewed 4 April 2018

Not a negative thing to say about this place! Gorgeous place, absolutely stunning beach, wonderful service. Weather was amazing!!! Stayed for one week and sad to have left. We are Prestige Members and were treated like kings. Our room was Ocean View and first floor and steps to the beach and was a swim up suite - which the kids adored. The food delicious and restaurant choices and seating plentiful. Our Room Butler Davita made us feel like family. Our pool bartender Kerrianne kept the drinks coming and strong. And Shari at the beach helped hook us up with chairs and a cabana for the entire stay. Lorraine at Garfields & Mahogany was an excellent host and knew when to step in with some positive words. We chatted with the manager for a while and were pleased to be able to share our feedback.

Room Tip: First Floor
  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Service
3  Thank Tami A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarismaHotelsResorts, General Manager at Azul Beach Resort Negril by Karisma, responded to this reviewResponded 4 April 2018

Dear Tami A

We thank you so much for taking the time to document your vacation experience with us. We were delighted to host you and to deliver our warmest Jamaican hospitality here at Azul Beach Resort Sensatori Jamaica.

We are very pleased to learn that we exceeded your expectations and that your vacation was nothing but spectacular. We certainly could not accomplish this without our hard working and exceptional team members. We are happy that our amenities and Gourmet Inclusive offerings met your vacation dining needs.

We want to thank you for your wonderful review and for choosing Azul Beach Resort Sensatori Jamaica as your preferred vacation destination.

We certainly anticipate the pleasure of welcoming you again soon.

Yours sincerely,
General Manager



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Reviewed 4 April 2018 via mobile

Staff is amazing, can’t do enough to make your stay the best it can be. Bartenders are free-pouring premium drinks. Odane’s got the style, Vidal’s got the moves. Try Odane’s Lemon Special cocktail and Vidal’s Rainbow Shooters. Oh yeah, and there’s a beach and it’s spectacular as well. Lots of maintenance being done too to keep the place in top form. Great activities for the kids. Fun for everyone!

Stayed: April 2018, travelled with family
7  Thank OotandAboot76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarismaHotelsResorts, General Manager at Azul Beach Resort Negril by Karisma, responded to this reviewResponded 4 April 2018

Dear OotandAboot76

We thank you so much for taking the time to document your vacation experience with us. We were delighted to host you and to deliver our warmest Jamaican hospitality here at Azul Beach Resort Sensatori Jamaica.

We are very pleased to learn that we exceeded your expectations and that your vacation was nothing but spectacular. We certainly could not accomplish this without our hard working and exceptional team members and we are pleased that they impacted your vacation positively. We will not hesitate to commend them on a job well done.

We want to thank you for your review and for choosing Azul Beach Resort Sensatori Jamaica as your preferred vacation destination.

We certainly anticipate the pleasure of welcoming you again soon.

Yours sincerely,

General Manager




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Reviewed 3 April 2018

This was our 4th all-inclusive in Jamaica (2nd in Negril). The resort overall is very clean and modern.

We flew with Sunwing and had a "premium ocean view swim up suite" (building 10). 2 adults and 1 child. We took the shuttle which was about 2 hours each way. Check-in was a breeze in the smaller premium lobby. Our room was the closest one to the road but wasn't a problem (for us). Traffic can definitely be heard but it dies down between 11 pm and 6 am.

THE ROOM is one of the best we've had. The bathroom has his/hers closets with drawers on either side - lots of space for clothes (helps that they are white and you can see your clothes in them). Plenty of outlets throughout the room for charging devices. Rooms were very clean and comfortable and the maid service was prompt in cleaning every day. Our 9 year old was on the pull-out couch - he was fine but I'm not sure how comfortable it would be for anyone bigger!

THE BEACH is definitely the best along the strip (far better than Sandals next door!) Staff are out raking and cleaning the beach early every morning. There were plenty of lounge chairs for the number of guests at the time. We walked south towards Beaches and took shoes - you have to cut out to the road for a bit and then back to the beach. Not much to see snorkelling unless you head over to the Sandals water where there is more "stuff" in the water. There is the odd fish, crab and starfish and it was definitely exciting to see the MASSIVE stingrays swim by (usually in the morning). We did not spend any time at the main pool.

WIFI was definitely the best we've experienced at any resort in the Caribbean/Mexico. Signal was strong everywhere and only dropped out once in awhile.

ACTIVITIES/ENTERTAINMENT - Palm leaf hat making with Dennis, was cool to see how they are made. He starts off the hat and you finish the weaving. Tie dye t-shirts cost $8 - the kids did not do them themselves, instead they get to pick the design and colours and the staff do it. Evening entertainment was enough for us. We enjoyed the steel drum band Pozitive Vybrationz and listened to STEPHANIE twice - she has a beautiful voice and the song of our trip is Smile Jamaica!

KIDS CLUB (Azulitos) - Our son is 9 with high-functioning autism. The highlight of his day was heading to the kids club in the afternoon from 2-4 and movie nights. He was happy and that's all that matters! The ladies there were fantastic with him. Thank you so much to MICHELLE, WHITINA, TITZIANNA and SASHANA.

THE FOOD was very good. There was definitely enough of a variety and it's nice that only 2 of the a la carte restaurants (Di Romagna - Italian and Hua Hin- Asian) need reservations. Ackee was where we ate on our last night and I'm disappointed we didn't eat there earlier. The atmosphere (open-air overlooking the amazing sunset), food and service (thank you MICHAEL!) were definitely above standard. Hua-Hin was excellent as well, JANET our server was so friendly and made our night.

DRINKS - In the bartender competition, I'd have to call a tie between VIDAL SASSOON (Tamarind Pool Bar) and ODANE (7 Mile Bar). Not only do these guys make awesome drinks but they are a lot of fun as well. Odane makes one heck of a "special" drink - I had the "Odane Dessert Special" and Vidal keeps the pool bar lively with his secret ingredients and crazy rainbow shots!

THE STAFF (saved the best for last). I cannot repeat what others have said enough. The staff at this resort are awesome! Every single person who passed by greeted us with a smile and hello, etc. We went to the Mahogany buffet every morning and were taken care of by the most amazing ladies MARION, SIMONE and KARLA - who were then the servers at Garfields for lunch time. Thank you all so much for taking such great care of us!

I would absolutely return to this resort!

  • Stayed: April 2018, travelled with family
    • Location
    • Cleanliness
    • Service
9  Thank Venture810199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarismaHotelsResorts, General Manager at Azul Beach Resort Negril by Karisma, responded to this reviewResponded 4 April 2018

Dear BG & DM

We thank you so much for taking the time to document your vacation experience with us. We were delighted to host you and to deliver our warmest Jamaican hospitality here at Azul Beach Resort Sensatori Jamaica.

We are very pleased to learn that we exceeded your expectations and that your vacation was nothing but spectacular. We certainly could not accomplish this without our hard working and exceptional team members. We are happy that our amenities and Gourmet Inclusive offerings met your vacation dining needs.

We want to thank you for your wonderful review and for choosing Azul Beach Resort Sensatori Jamaica as your preferred vacation destination.

We certainly anticipate the pleasure of welcoming you again soon.

Yours sincerely,
General Manager



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Reviewed 3 April 2018

We have just returned from a 10 day stay at this resort and to sum it up in one - OUTSTANDING. I have travelled a lot and after reading past reviews was wondering what to expect. From the minute we arrived we had first class service from everyone. We had booked up a swim up pool and on arrival was allocated 31008. After expressing our disappointment with this room - this is a corner room and the room was dark and the outside bed was literarily under a bridge we got moved to a room a few doors up and WOW it was worth the 1 day wait and was an amazing room. Food was fantastic, service by all the staff was great and the beach is the most wonderful beach I have been on.

Only issue - and if you were there during the 19th - 30th March you will know the certain guest who made me feel ashamed to be British. These guests should be banned from the resort. He was rude and a trouble maker and could have ruined lot's of peoples holiday!!

We shall be going back again - hopefully Christmas!

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
5  Thank Carol H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarismaHotelsResorts, General Manager at Azul Beach Resort Negril by Karisma, responded to this reviewResponded 4 April 2018

Dear Carol H

We thank you so much for taking the time to document your vacation experience with us. We were delighted to host you and to deliver our warmest Jamaican hospitality here at Azul Beach Resort Sensatori Jamaica.

We are very pleased to learn that we exceeded your expectations and that your vacation was nothing but spectacular. We certainly could not accomplish this without our hard working and exceptional team members. We are happy that our amenities and Gourmet Inclusive offerings met your vacation dining needs.

We want to thank you for your wonderful review and for choosing Azul Beach Resort Sensatori Jamaica as your preferred vacation destination.

We certainly anticipate the pleasure of welcoming you again soon.

Yours sincerely,
General Manager

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