We travelled as a group of five including two children.Upon arrival we were met by Beverley who was so cool and friendly.The rooms were spacious and clean. We had everything to our comfort and the amenities were close by.We felt safe and secure in the property. The property was as advertised, we weren't disappointed.
4 of us stayed in this extremely spacious,lovely,well equipped villa. 2 adults, 17 & 18 year old. The villa looked better than what we saw online. Note, you will need a car. The Richmond Estate is quiet and the grounds are kept clean. The distance from the grocery store and pool is a long walk. If you enjoy walking then no problem. Marsha was quick to respond to any minor issues. We felt safe and comfortable. We stayed for a week then went onto an AI hotel. Next time we'll stay for 2 weeks. The ride from the airport is a long one. We stopped at a jerk centre for food, thank goodness. Security will not let anyone in to see you unless you notify them. I would recommend to friends & family.
Such a lovely place to enjoy for a birthday weekend. Accommodation was great, housekeeper Ms Bev will always ensure we were okay. The pool is fantastic. The decor of the home was done exceptionally well. This will be my annual birthday weekend trip! ❤️❤️❤️
I stayed at this villa with my family from April 15- April 20th
Please don't be fooled by all of the good reviews you see on here. The reason my family and I chose this villa is because of these reviews.
We were very disappointed with the cleanliness of the house. We had to accompany Ms. Beverly to town in order to buy dishwashing liquid because there's not enough money being sent for the upkeep on this home.
There was a broken television in the master bedroom. The linens are locked away, the towels were hard and dingy with holes. There were a few chipped glasses. The door to the kitchen had a broken handle and was hard to open. The leather couch is covered by a dingy white blanket.
During our last night we had to rent a villa from someone else on the property due to the power being turned off. Please understand that it was not due to a power outage on the island. Every home in the area had power except the villa we rented from Marsha. We called Marsha several times and we were given the run around. Can you imagine how it feels to be stranded in another country with no power? No way to get in contact with your children or other family member? Well let me the first to tell you, it was very devastating. Until this day Marsha has not returned monies owed for our last night. We paid for two different villas or last night since we had to pay for a night's stay in a totally different villa owned by the gentleman who owns the transportation company. One would think Marsha would have accommodated us since her family owns a villa on this property as well. Unfortunate for us, all we received from her was her voicemail.
This felt like home away from home. We have rented this property before but this surpassed previous stays. Miss Bev was very friendly and helpful. The house had everything we needed. We were able to cook with no problems as all utensils for cooking were present. The rooms were spacious and clean and all have air conditioner. The kids loved the pool and property is close to all the excursions spot in Ocho Rios.