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“Excellent home. Exceptional staff. Sensational...”

Review of Windsong

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Very good
3 reviews
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Overview
Villa -
4 Bedrooms, 4 Bathrooms, Sleeps 8
Montego Bay, Saint James Parish, Jamaica

Reviews from our community

Very good - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
bec104
Cincinnati, Ohio
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Disappointed with Location and Staff”
Reviewed 27 June 2016 for a stay in June 2016
2
people found this review helpful

Visited property with family for one week June 2016. Beautiful home and views. We were very disappointed with the location. The website from which we booked the property stated it was 4 minutes (walk or golf cart) to beach and fitness center. After our concerns, the website has now been changed. You must have a driver to get anywhere. You must travel down a very long bumpy road to get to the main road. It will take approximately 10 minutes to get to Round Hill Resort, 20 minutes to Tryall. Both Round Hill and Tryall were exceptional. We would recommend staying right at Round Hill to access wonderful amenities located at that resort.

The staff at Windsong was not very friendly or helpful. We had to continually seek them out to as for assistance. We also had air conditioning problems which were remedied but the a/c never cools the connecting bathrooms.

Overall, we cannot recommend this villa due to the location and staff.

How easy was it to book the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Beautiful views.
Liked least: Location, staff, problems with a/c
Travelling group: Teenagers
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennabek
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent home. Exceptional staff. Sensational views”
Reviewed 3 December 2015 for a stay in November 2015
1
person found this review helpful

This home home was great for our multigenerational family stay. All spacious bedrooms have private baths. The home is very clean and well cared for. Plenty of space for everyone. Great breezes, but a/c is available as well. Wifi and TV both available for when you want to be connected.
The views from this home are truly amazing. The staff made sure our stay was enjoyable. The pool was very clean well maintained, as well as the tennis court. The grounds, garden and lawn are picturesque. In fact plan to take lots of photos from the lawn. There was an gorgeous white owl that would fly over each evening. It's such a beautiful, natural, yet groomed setting that it makes you want to stay out and look at the stars long into the night.
Windsong is a beautiful choice. Private, yet close to all the places that our family wanted to go. In fact you can see the groomed grounds of The famous Round Hill Club from Windsong.
We all enjoyed our stay. The staff- chef, security, butler, housekeepers, laundress, and Gardner all aimed to please. It was better than a hotel in our opinion. It is a treasured memory.

How easy was it to book the property? Overall condition of the property
Bedding & mattresses Bathroom cleanliness
Other facilities & amenities Service
Liked best: Comfort and beauty of the stay. The people that made the stay great.
Liked least: Having to say goodbye
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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