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Reviewed 3 August 2006

My wife and I went to Montego Bay, Jamaica for our honeymoon in June 2006. We stayed at the Sandals Montego Bay. We stayed in on of the Butler Suites. It was well worth the extra money. We had a great time on all of the excurtions. We enjoyed the food on the resort and our Butler made reservations each night for dinner. When we arrived at the resturants, we always got the best table and didn't have to wait in line to be seated.
The night life at the resort was great, always having something to do. The rooms were great, but we were so busy having fun on the resort, we didn't spend much time in the room. We slept and showered in the room, but other than that, we were out having the time of our lives.
We will definately return to the resort in years to come.

A special thank you goes out to our butler, Suelin, she made our trip the most memorable thing we have ever done in our lives. Thank you Suelin.

25  Thank Nomader04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2006

This was an excellent vacation. I loved the beach and the water sports. I think the best thing about the whole resort was how you were treated. The staff was awesome. Our room was great and very clean. It very close to the airport but the noise didnt bother us one bit. We are already planning to go back in April. Loved It!!

  • Stayed: July 2006, travelled as a couple
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14  Thank Jessica22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2006

My wife and I came to Sandals Montego Bay in mid July to celebrate our 20th wedding anniversary. This was the second time we have stayed at a Sandals resort and we were not disappointed. The great service started at the airport where we were able to wait in a Sandals only staging area with Red Stripe and other beverages. Upon arrival, we were promptly taken to the concierge area and provided with champaign. Since we are Signature Club members, we had received a one room upgrade when we booked our reservation. We were pleasantly surprised when we received another upgrade at check in. Our room was clean and right on the ocean. The downside was that our view of the ocean was spectacular, but the constant roar of the jets above was distracting at times. The 6:40 A.M. flight was always on time. Dinners were great at all restaurants, but would have been more enjoyable if the air conditioning was kept at a cooler level. The beach was great and the drinks were spectacular. We spent most of the time in the swim up bar pool, which could be a bit larger. All in all, we had a great time and will visit another Sandals resort soon.

Stayed: July 2006
19  Thank Twolabs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2006

Our stay was 4 days (7/26/06-7/29/06) and we love every minute of it. I was impressed with the hotel from the get go. Our arrival at the airport was greeted with a Sandals lounge area with clean restrooms and free drink of your choice. You sit and watch TV while they gather your items and get ready to take you to the hotel. The drive was less than 10 minutes away. I was afraid the planes flying overhead were going to be a nuisance but were actually pleasant to watch overhead. There were many water activities that the hotel offers but you can also book tour & excursions for a fee. The food was good and if you didn’t like one thing you were going to like something else. There was a variety to choose from. One night we hit the hip strip (a row of restaurants, bars, & clubs) and visited Margaritaville one night and had fun. We did our shopping in town and even had a taxi wait on us. We were pleased all the way. Word of advice, do not leave CD in your luggage they will be taken out. I had 2 discs full of pictures that I purchased at the hotel and they were taken out by the airport staff without my knowledge, either because they would of been damaged by the x-ray machine or they thought it was piracy music. We were out of luck on our pictures and almost $100 we had paid for. Other than that the experience was awesome. Our room was always clean. The staff was wonderful. Kudos to the bellman Nicholas. Very nice young man. He greeted and said good-bye to us. Can’t wait to visit Sandals Montego Bay again!!!

  • Stayed: July 2006, travelled as a couple
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16  Thank Arliin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2006

This was our honeymoon and our first trip to Jamaica, but not our first to an all-inclusive resort. We booked the honeymoon water's edge concierge room and ended up in building 19, a "beachfront grand luxe beachfront room," which was at the far east end of the resort.

While being in that building had its plusses and minuses, we would not choose it again. It's just too far from anything...food, activities, larger and nicer beach (we had a small, private one) and concierge. (We originally thought we'd be in the so-called Almonds block, which would have been more convenient.) In hindsight, we probably should have requested a room change, as we saw others doing during our stay.

We don't think we got what we paid for. When you check in, be sure you know what you paid for and make sure you get it.

FWIW, the so-called concierge service & nicer room were definitely not worthwhile for us. The extra charge was supposed to include his 'n' hers bathrobes, booking services for trips and a a stocked bar. We never got the bathrobes, our first trip booking never got confirmed and there was no ice the first 2 days in the locker-like area we were shown near our room.

All that said, we had a wonderful time at Sandals Montego Bay. The people were genuinely nice, more so than our all-inclusive experiences in Cancun and Cozumel. The atmosphere was far more laid back and the entertainment far superior. The beaches were clean, the main bars excellent, the drinks were undiluted (a problem in Mexico) and contained top notch ingredients. Service at the restaurants was very good. The food was good, but not spectacular.

We were quite impressed with the entertainment, with the exception of the art auctions. The steel drum band and talent show were excellent; we were impressed with the talents of the "playmakers," particularly their dance skills.

We enjoyed the activities at the resort; there are small catamaran rides, glass bottom boat rides, waterskiing and ski tubing, as well as kayaks, water trikes and pedalboats. There are grass tennis courts at the resort, a definite rarity. The Caribbean view was wonderful; the water colors were stunning....as were the sunsets.

The peddlers who hung around the docks in their kayaks trying to sell things were a minor nuisance; a couple of them were selling large conch shells harvested from the sea. They killed the animal inside by drilling out the end of the shell. After doing that, the shell can be blown into like a horn. A few resort guests bought them and were making moose-like noises the rest of the day.

We found the hermit crabs crawling all over the walkways to be interesting. Other wildlife at the resort included several varieties of lizard and butterflies, the beach crabs that were camouflaged by their protective coloring, a burro in front of the private residence near our building and a mongoose that made an occasional appearance.

The hotel sponsored a craft fair on Friday, so there's no need to travel downtown or buy from the floating merchants. Additionally, the hotel had a lobby stand selling the wonderful Appleton rum. Don't waste your money there; the rum is far cheaper at the airport, even with the so-called hotel discount. It's $10 a liter at the airport for Appleton reserve or $8 for 750 ml.

What didn't please us:
1) the concierge "service" was, to us, little more than a speedier check in
2) the lock we received for the safe was defective; the bellhop took it with him but did not return with a new one; we had to walk to the concierge (about 1/3 mile one way) to get that
3) that the room was way too far from anything
4) the "hotel-recommended" tour we took, Mobay Undersea (supposedly a "semisub" trip), was a total waste of money. We spent much more time on the bus picking people up and dropping them off than we did on the boat. When we arrived at the boat's offshore dock location, we had to take a small boat to the larger one; this small boat was unsafe and had no life preservers. The dock itself was in poor repair. Once on the larger boat and at the reef, the view through the underwater observation area was not good. Snorkeling from the boat was optional but very disorganized.
5) when we checked out, our bags were supposed to be brought up front so we could be bused to the airport. We had to ask twice before this actually happened.
6) discovering upon our return that we didn't get the room or services we thought we'd paid for.

  • Stayed: July 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
31  Thank SusanAndJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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