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“family fun even without the sun”

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Sunscape Splash Montego Bay
Ranked #21 of 63 Hotels in Montego Bay
Certificate of Excellence
Reviewed 15 December 2017

beautiful view of the ocean. 7th floor. can hear lots of surrounding noice. room clean. large bathroom. two full beds. large closet. beds hard. great view of mountains and hard rock. stephen was funny and entertaining. he made us laugh with his jokes and beep boxing. he took the time with us. staff in buffet super accommodating antionette and her serving partner. at the cove the demario jameel was an awesome server. he went right along with my families craziness and ordering of like 5 appetizers of calimari.

Stayed: December 2017, travelled with family
Thank jen r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaudae B, Administrative Assistant at Sunscape Splash Montego Bay, responded to this reviewResponded 19 December 2017

Dear Jen,

We thank you and your family for choosing our resort for your family vacation. We are glad to know that you enjoyed your vacation despite the limited sun. Our staff will ensure that vacation is fun, relaxing and satisfying at all times.

It was a pleasure for Stephen, Antonette, Jameel and all the staff to provide you with exceptional service. We all look forward to continue providing you with more great memories of a vacation.

Thank you
Jerrine B
Administrative Assistant

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113 - 117 of 6,816 reviews

Reviewed 14 December 2017

I stayed for 7 days and an awesome experience at this hotel. My room was very clean. I must thank Jasmine for promptly getting towels for me when I didn't have hand towels and providing me with a tub mat. She greeted me "genuinely" almost every morning. The beds were sooo comfy and an attendant came to the room to make sure that the minibar was replenished.
The first night I had a seafood soup that was to die for from the main diner.
The Seaside restaurant had an awesome ambience. I thought the portions were small at first until I realized that there were so many courses. The meals were heavenly and well presented. Thanks to Davian, Susan, Jannoy and Randy for making my meal an experience. I can't forget the DJ who played some tunes that made me reminisce about "back in da' day".
Areas for improvement? More choices in beer and creamy alcohols needed. Only Jamaican brands (Red Stripe and J. Wray & Nephew Rum Cream) were available. I get it, it's Jamaica and they are promoting local. Still variety is the spice of life. Thanks Sunscape Splash Montego Bay, I will be back!!!

Room Tip: The best views were on the 8th floor where you can see the ships in the harbour and other great view...
See more room tips
  • Stayed: December 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Wadadligyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaudae B, Administrative Assistant at Sunscape Splash Montego Bay, responded to this reviewResponded 19 December 2017

Good Day,

On behalf of the Sunscape Staff, thank you for choosing our resort and for leaving this lovely review. It was a joy for us to provide you with great accommodations, great food and wonderful staff that offered great service.

Davian, Susan, Jannoy, Jasmine, Randy and the DJ will read of your experience and awaits your next visit.

Have a sunsational day.

Regards,
Jerrine B
Administrative Assistant

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Reviewed 14 December 2017 via mobile

Stayed here at Sunscape for my 26th birthday once I arrived Peter the bell man greeted me the receptionist Parline greeted me and made me feel welcomed and warm I knew I picked the right place I get to my room which was a ocean view room it was just amazing I dined at the buffet I loved the food everything was good. Now the reason I will return to Sunscape is Jenesha or Mama she’s like a person you know from home she made sure I had a great birthday I had dinner at the Asian styled restaurant where Tomar served me they sung me happy birthday and I had the best time ever at Sunscape I will be back.

Stayed: December 2017
2  Thank Tamara J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaudae B, Administrative Assistant at Sunscape Splash Montego Bay, responded to this reviewResponded 18 December 2017

Dear Tamara,

Thank you for such lovely review telling all about the wonderful vacation you had at our resort. It was a pleasure having you with us and a joy sharing your special moment.

At Sunscape we are a family and I am pleased that you experienced such friendliness coupled with great service. Jenesha aka Mama and all the staff looks forward to your next visit.

Have a sunsational day.

Regards,
Jerrine B

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Reviewed 13 December 2017 via mobile

I had the absolute best time at this resort, would definitely recommend it to everyone. I travel there with seven other women and I know I speak for all of them, that we will return. The rooms were mediocre (reason I grade them a four vs. Five) but clean and comfortable. The staff were outstanding made us feel like family. At breakfast, we were serenaded daily by the singing cowboy and love every minute of it. We also loved Jason the zumba instructor, Shelley Ann our wait staff, Sheldon one of the kitchen staff, as well as so many other staff members. We look forward to returning and taking some of our family members the next time. Thank you Sunscape staff!

Stayed: November 2017, travelled with friends
1  Thank tkm45426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaudae B, Administrative Assistant at Sunscape Splash Montego Bay, responded to this reviewResponded 15 December 2017

Good Day,

On behalf of the Sunscape Family we thank you for choosing our resort for your Girls`Trip Adventure, it was a pleasure having you and sharing in your special moments.

The serenading, happy, fun and professional staff all awaits your family and yourself`s next visit where you will continue to enjoy the beauty of our property.

Have a sunsational day.

Regards,
Jerrine B

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Reviewed 12 December 2017 via mobile

this resort has amazing workers and if you need any help I recommend the entertainer Jenesha, but also everyone else is welcoming as well. love it and hoping to return. They have the best entertainment & amazing food selections, and the drinks are delicious. rooms are clean and it’s a nice place to stay.

Stayed: December 2017, travelled with family
Thank Kaytelynn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaudae B, Administrative Assistant at Sunscape Splash Montego Bay, responded to this reviewResponded 15 December 2017

Dear Kaytelynn,

Thank you for your review and I am happy to hear that your vacation was a memorable one. We do have great staff that will ensure your stay is relaxing and fun, Jenesha is one of such.

Jenesha along with the other staff will read of the great time you had.

We eagerly awaits your next visit.

Regards,
Jerrine B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sunscape Splash Montego Bay

Address: Montego Bay, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Top resorts Hotel in Montego Bay
#17 Spa Hotel in Montego Bay
#19 On the Beach Hotel in Montego Bay
Price Range: $267 - $628 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunscape Splash Montego Bay 3.5*
Number of rooms: 306
Official Description (provided by the hotel):
Consists of two 10-story Sunrise and Sunset Towers. ... more   less 
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Also Known As:
Sunset Beach Resort Jamaica
Sunset Beach Jamaica
Sunset Beach Montego Bay
Sunset Beach Resort Spa Montego Bay
Sunset Beach Resort And Spa Jamaica
Beach Resort Sunset
Sunset Beach Resort Montego Bay Jamaica
Sunset Beach Resort Spa Jamaica
Montego Bay Sunset Beach Resort

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