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Reviewed 8 March 2018 via mobile

As long as you don’t want pristine, probably characterless, facilities and are prepared to put up with and even enjoy the odd crack and quirk, then this place is great. We love our room (one bedroom, one bathroom -wonderful sexagonal bath which fills quickly with plenty of hot water available - and a charming sitting room off the equally charming balcony. The fridge is small and effective ( no mini bar). We overlook the beach, moored yachts, kite and wind surfing. The beach feels like they must have been in other areas before the vast hotels came and hydrogenised them: i.e.charming. Everything is freshly painted white. The architecture is fab. The swimming pool is one of the most attractive I’ve seen.
The restaurant is really only for breakfast now - though they will serve sandwiches from 12 noon to 8pm. But who needs a hotel restaurant when there are so many absolute gems nearby?? And the walk is all of between 4 and 20 mins. No distance. The breakfast is good though the service slow. Doesn’t bother us.
We like it here!

Stayed: March 2018, travelled as a couple
Thank lizl909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2018 via mobile

We stayed at the hotel in February 2018 for one night. It was really really terrible experience. Hotel needs complete renovation asap and new management .This is definitely not a 4 star and for sure is much much overpriced.

Our group had 3 rooms and 2 of them have big cockroaches. This is very unprofessional and non-hygienic and dangerous for people health.

I also appeal to the managment for thinking about putting nets on bathroom shutter as there are no windows.

The bar was closed during our stay. It looks like it’s closed for a while. No trace about restaurant. Only pure breakfast was served. Rooms have refrigerator but they are completely empty.

It felt like an abandoned hotel. There were no stuff around.

Also people do expect that in 4 star hotel all receptionist (also those working afternoon) will speak basic English.

Stayed: February 2018, travelled as a couple
Thank Bluespirit10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2018 via mobile

We stayed in this hotel for two nights while travelling around both Basse Terre and Grande Terre and it was the worst place we stayed during our eight nights in Guadeloupe.

The hotel is tired, scruffy and in need of an upgrade. Both nights we were there the restaurant and bar were closed.

We had a sense we were the last guests before the place was closed forever. There were very few other guests understandably and even less staff to service those there were staying.

Stayed: February 2018, travelled as a couple
Thank Spencer I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cocoteraiepopin... C, Responsable commercial at La Cocoteraie, responded to this reviewResponded 6 February 2018

Dear Spencer,

Our hotel is open. We bring great importance to your message. The satisfaction of our customers is a priority for us and we are verry sorry to read your opinion. Like any company, we have some difficulties, we will work to improve our rendering so as not to reproduce such a disappointment.

Have a nice day !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2017

We just returned from Guadeloupe and stayed at La Cocoteraie, an hotel located in Grande-Terre island in the town of Saint François. The hotel is nice although the decor of the room could use some upgrading, but the place was clean, the personnel friendly and helpful. It's not a place to come with children as the swimming pool is the only place for physical activities. If you decide to stay there accept their offer of 70 euros to bring you to the hotel from the airport (located in the capital Pointe-à-Pître). The ride takes about 45 minutes without traffic. We paid 100 euros to arrive at the place so on the way back I asked them to book us a taxi and got the better rate.
Breakfast is included and the food is good: beside the croissants, and other patisseries you have a choice of cereal, lots of fresh fruit (pineapple, mango, melon, water-melon). Also some yogurt, scrambled egg, bacon and sausage.
The beach is very small. They have a very large and beautiful pool. There is a public beach adjacent to the hotel which we used on some day. It was not very crowded.
The only problem with the hotel is the location. We rented a car for a couple of day and it took us almost 1hour and a half to get back from Pointe à Pître. The traffic is heavy and turns intense at commuter time.
I would love to return to Guadeloupe and stay on the part called Base-Terre which is less crowded and has more trails, to do some hiking, an activity I particularly enjoy.

Room Tip: We add a bedroom, a living room and 2 bathrooms (one with toilet and shower) and one which a huge round bath and sinks.
  • Stayed: March 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Briglag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2017

My wife and I stayed at La Cocoteraie from 3/13 until 3/17. It was a perfect fit for us on this last minute trip on Norwegian Air.
We arrived late on Monday night after an hour drive from Point-a-Pitre airport. La Cocoteraie was an oasis of quiet as we pulled onto the property after driving thru the cacophony on the road through the marina area that leads to the property. Laurence(?sp.) helped us get checked in and we got settled in our room(she was very helpful throughout our entire stay). As dinner was winding down for the evening, Christian the manager, offered to personally make us a plate of chicken and cheeses and got us a drink at the bar. He was very welcoming and helpful.
Our room was basically a two room suite that was spotlessly clean. The second room with a couch and TV we hardly went in. The bedroom was plenty roomy and the bed was comfortable. The air conditioning worked fine.
The breakfast area was absolutely beautiful and had a wide variety of fruits, cheeses,eggs, sausages, coffee and teas plus much more.This was our favorite part of the day.
The beach was smallish(actually there were two beaches), not a swimming beach, but enough that you could walk in to cool off. The windsurfers and kite surfers were very entertaining to watch. The pool was gigantic; big enough to swim laps, should you so desire. There is a bar attached to the pool and you could swim up for drinks. We spent an enjoyable hour before dinner our second night talking with Alan the bartender. A very nice and friendly man.
The location of the hotel was great for us as we didn't plan on spending most of our time exploring the island. We walked to the marina area and ate at Quai 17. St Anne and the other southern beaches are about 20-30 minutes away.
The hotel certainly could use some sprucing up, but we lived in the Caribbean for three years and understand that maintenance and upkeep is a never ending battle against the elements in the Caribbean. I believe renovations and improvements are underway and will be ongoing.That said, we had no problems in our room.
In summary, La Cocoteraie, gets a 5 star rating from me for:
Quiet
Beautiful setting
Spotlessly clean room
Beautiful breakfast and dining setting
Location
I would stay there again.

Room Tip: All rooms seemed equally good to us.
  • Stayed: March 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank buttsyandsmitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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