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“9th VISIT AT THIS RESORT-BEST RESORT EVER!!” 5 of 5 bubbles
Review of Grand Palladium Palace Resort Spa & Casino

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Grand Palladium Palace Resort Spa & Casino
Ranked #18 of 110 Hotels in Punta Cana
GreenLeadersPlatinum level
Sydney, Canada
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
“9th VISIT AT THIS RESORT-BEST RESORT EVER!!”
5 of 5 bubbles Reviewed 30 March 2012

My husband and I love to travel and have been to many resorts, not only in the Dominican Rep., but also Cuba, Mexico and other tropical destinations. However when it comes time for us to plan our vacation each year, we always choose beautiful Punta Cana in the Dominican Rep. This is by far our favourite place to vacation. We’ve stayed at a few different resorts in Punta Cana and all of them were great places with great service, but the last resort that we have stayed at has been by far our most favourite, The Grand Palladium.
If you are unfamiliar with the Grand Palladium I will let you know that it consists of 4 different hotels amongst the same complex. The 4 sections are: the Bavaro, the Punta Cana, the Palace, and the Royal Suites Turquesa (adults only). You have access to all areas of the resort with the exception of the Royal Suites; unless you are a guest of the Royal Suites then you have access to all areas of the resort. Sometimes when people hear that there are 4 different sections to the resort but you do not have access to the adults only, they may think that they are going to be missing out on different restaurants and bars. This is not the case here, there are more than enough bars, restaurants and places to go and see amongst this resort without even heading into the Royal Suites section. We’ve stayed at all of these sections except the Royal Suites, and only because we are usually travelling with our children. All 3 of the hotels that we’ve stayed in at the Grand Palladium have been excellent. We’ve always had great rooms that are very clean. The cleaning staff and chamber maids take great care in keeping this resort very clean and it definitely shows. The gardeners are always working hard which reflects in the beautiful gardens they have. I have never had any problems with the cleanliness of this resort and find that it is always well taken care of. Even the washroom facilities in the main lobbies are always very clean and decorated with the beautiful flowers that you will find spread around the complex. As well the front desk staff has always been very pleasant to deal with and try their best to do anything that we request. One of our favourite staff members at the Grand Palladium is Faustin. I believe that we met Faustin on one of our earlier trips to the Grand Palladium while staying in the Punta Cana section. He is fantastic! Anything that we have ever needed help with he has taken care of it, from needing a bicycle pump for our strollers wheel, to helping us out when we’ve needed an extra nights stay. Faustin has always gone out of his way to make our stay at the Grand Palladium the best.
We’ve always enjoyed the nightly entertainment as well. Whether it is sitting in the lobby listening to the music or heading to the theatre to watch a show, you will always find something to keep you entertained in the evenings. Our favourite performer is of course the guitar player, if you do visit this resort be sure to take the time to sit in the lobby and listen to him play, you will not regret it. Also you will always find the entertainment staff around the pool and beach areas trying to persuade guests to participate in different games and activities during the day. And for those of us who enjoy keeping up with our exercise routines there is a gym on site as well as many aerobics sessions both in the pool and on the pool deck.
As I have mentioned previously we do usually travel with our children and find that this is a very family friendly resort. They do offer a Kid’s Club where you are able to leave your children under the supervision of special staff who are specific to the Kid’s Club area. We have never taken the opportunity to use this service however we have taken a tour of the facility which has just recently gone under renovation. It is a wonderful spot for kids, and all the kids that we have ever seen in there have always looked like they’re having a blast. There is also a kiddie pool in Punta Cana section which has a pirate ship in the middle of the pool. There are slides and water fountains as well in this pool. We have sat by the pool here and watched our kids play for hours, they love it!
If you are going on vacation and do not want to increase your waistline then this may not be the place to visit because the food is great! I am somewhat of a picky eater and heading down south had always made me a little uneasy when it comes to the food, until I stayed here. There is always something good to eat, from chicken wings at the 24 hour Sports Bar to the endless choices at the buffets, you will not go hungry. Our personal favourite however is the Japanese restaurant. The show tables here are very entertaining and the food is the best! I am also a fan of the Italian restaurant, good food and great atmosphere. There is not one restaurant here that we have ever had a complaint about.
I would definitely recommend this resort to someone who was considering a visit without hesitation. As I have said before my husband and I love it here and we’re always looking forward to our next vacation at the Grand Palladium!

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank monkeymacpalace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6,098 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (489)
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English first
Yonkers, New York
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 22 March 2012

Me and my husband truly recommend this resort is beautiful the staff are sooo nice the food is delicious we had no complaint... when i first got there i felt like i was in paradise.. the service was great.. i have a wonderful experience... MY husband and i are looking forward in going back very soon... excellent place to enjoy, relax and release some stress...

Room Tip: south side rooms are really quiet...
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  • Stayed April 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank luz s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 19 March 2012

This was our very first all-inclusive to anywhere and overall, the Resort was fabulous. The room was a little "tired" looking but very close to the beach and pool. The beach and food was better than expected. We never left the buffet or a la cartes hungary. I had two massages at the spa which were as good as any at home. We were disappointed that the evening "shows" did not start until 10pm. We are early riser and only got to one show in two weeks. The grounds were beautiful, lots of foliage and the employees were always curtious and pleasant. We didn't like the solociting on the beach and pool areas to go on excursions. We felt that they should be entitled to set up their booths on the beach so people can go to them, but they should not walk around bothering people while they relaxed. We also didn't like the open smoking policy in the lobby and bar areas. Either the brands were very strong that people smoked or there were too many smokers, even in this day and age. I would return to this Resort.

Room Tip: 2nd Floor Beach facing Villa
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Lori1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thunder Bay
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed 13 March 2012

Just back from one week at the Palladium Palace, what a blast! Check in fast and simple. Loft suites spacious, clean, nice balconies and close to the beach.Restaurant choices were plentiful and no problems getting into the a la cartes. Food quality consistently good, with more than enough choices for every palate and every age. Staff were friendly and accomodating and enjoyed making you feel welcomed. Grounds are so well groomed, there is top notch management at this resort- everything seems to run so smoothly. It is paradise. Beach is stunning, lots of chairs, lots of eating and drinking venues right at the beach area. Very well planned out resort.
My advise study the resort map before you go to get an idea of the resort layout, it really helps to have your bearings before you go.
There are special events and shows planned for every night of the week to keep the guests entertained and in the holiday spirit
The 24 hour Sports Bar is an added bonus feature with unlimited snacks day or night,pool tables, and TV's tuned to the latest sporting events and sports news.
The resort has a fun and free transportation system, open "trains" that travels throughout the entire resort all day and night bringing you to any destination desired - you never wait more than a few minutes and you can catch a ride. I recommend you take the full train ride throughout the entire resort complex during the day to get a feel for each section of the resort or simply to enjoy the beauty of it all. A fun way to get around the resort but also a great way to meet people from around the world riding the same train!!
There are 2 nice shopping areas in the resort where you can buy souvenirs, quality jewelry, snacks, clothes or pharmaceuticals. You never have to leave this resort --- it has it all!
Amazing resort for the price - very hard to say goodbye to all this.

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
13 Thank Hbsw19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 13 March 2012

Just got back from the Palladium Palace, and had a wonderful time. The food was wonderful and plentiful. No shortage of staff on hand. Your on holidays, so what if you have to wait a little longer for something. Your in the Dominican, remember...! Hola to all the pool bar staff at the palace, you were awesome!! Rene, Yanet and william!!! Met wonderful people from all across Canada, made some great memories. Would definately come back here! No vendors on the beach in front of the resort, yes they are pushy but they are just trying to earn a living. Just say no, smile and continue walking. Beach and water was amazing. Staff are very friendly. Thanks everyone for making our holiday one to remember!!!

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Reba75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Palladium Palace Resort Spa & Casino

Property: Grand Palladium Palace Resort Spa & Casino
Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Casino Hotel in Punta Cana
#15 Top resorts Hotel in Punta Cana
#17 On the Beach Hotel in Punta Cana
#18 Luxury Hotel in Punta Cana
#31 Romantic Hotel in Punta Cana
#43 Family Hotel in Punta Cana
Price range (per night): $264 - $922
Hotel Class:4 star — Grand Palladium Palace Resort Spa & Casino 4*
Number of rooms: 410
Official Description (provided by the hotel):
The Grand Palladium Palace Resort Spa & Casino enjoys a privileged sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino. ... more   less 
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Also Known As:
Grand Palladium Palace Hotel
Grand Palladium Palace Punta Cana
Palladium Punta Cana

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