We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“beautiful hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Reserve at Paradisus Palma Real
Ranked #3 of 112 Hotels in Punta Cana
Certificate of Excellence
GreenLeadersSilver level
Reviewed 18 June 2010

we stayed at the Paradisus Palma Real in the reserve to attend our sons wedding. the hotel is just beautiful and the staff was very good. one problem we had however was that the electricity went out ( which controlled everything including the water) and the front desk staff did not seem to care much. however after constant complaining they moved our room and after that everything was fine. another problem was with the consonier. everytime we went to see him to make a restaurant reservation he either told us that we could not get seven pm we could only get 5:30 or 9PM which was out of the question because then we could not see the shows that started at 9. another problem was that most of the restaurants were in the main building so you had to take a golf cart from the reserve to get there. other than that the resort was great and i would definitely recommend this hotel to others.

  • Stayed: May 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank bob47LongIsland_Ny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (7,364)
There are newer reviews for The Reserve at Paradisus Palma Real
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

5,090 - 5,094 of 7,364 reviews

Reviewed 12 June 2010

The facility is gorgeous and the master bedroom suite was amazing. We enjoyed the hot tub on the balcony and the fine appointments in the suite. The only down side is the distance from the beach. There's shuttle service, but waiting to go back to your suite after a night at the Palma Real was sometimes too long. We've stayed at the Palma Real twice and Royal Service was good and we were right on the beach. If you don't mind taking a shuttle, the Reserve is definitely the place. I'd go back!

  • Stayed: June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank chicunique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2010

Living in New York my entire life and eating in some of the best restaurants the world has to offer, I expected the food not to be as good as it is here obviously. However, un-edible food is a whole different story. Long story short my girlfirend ate bagels from room service every night for dinner after we returned from our "bizarre foods experience". Breakfast is awesome, lunch is descent, and dinner is horrible. Passion is the worst restaurant I ever ate in. I ordered scallops, and they served me something that looked like 2 minature hamburger sliders. Chilean sea bass was "Black". Pools are awesome beach is gorgeous. This is the nicest resort I have probably ever seen. They do treat you with outstanding service as well; except the concierge named johan lol. oh and there is absolutley no nightlife at all. I kid you not, people eat dinner at 7pm and are in bed sleeping by 8pm. No clubs no people looking to have a good time. We were bored out of our minds after day 2.

  • Stayed: June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank joeybagels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2010

Note: The hotel is extra $$ for the privacy. You need a shuttle to take you to the beach. The room and facility are amazing. I have visited DR multiple times and I would rank the hotel in the top three. I would probably only go back if i got a great deal. The facilities are 5 star but the service was not. The waiter didnt bring some of our orders, we waited for over an hour twice for them to bring out our food. When it came out the food was cold. Pool was nice, the drinks are not watered down and are top notch. Because it was the "off season" mutliple restaurants were closed. The majority of their restaurants are out in the open and lack AC. If you are looking for nightlife dont stay here. Golf was included at the course across the street. Nothing to brag home about. Their are nicer courses not far away.

  • Stayed: June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Financier_LLC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2010

I can't say how much of a value it was, because we went as part of a sales acheivement award, but it was one of the most beautifully landscaped resorts. "The Reserve" is the upscale portion of the larger resort. Insence wafts through the foyer of each group of suites while chill jazz tunes permeate the air which we found extremely pleasing. The suites were very spacious. The food was good for "all inclusive" fare. Cocktails were on the weak side. There were a variety of seating options at poolside from palapas to in pool lounge chairs. The atmosphere at this pool was definitly relaxing, there was no "Is everybody ready for some BINGO??!!" Get to to the pool early for a palapa (very comfy). The walk to the beach was a bit far but was a pleasure due to the lush landscaping. The kids club at the reserve was nice but the staff seemed a little bored but treated the kids well. The kids pool at the reserve was definitely geared toward toddlers while there were plenty of pool choices throughout the rest of the resort. The restaurants were pretty good.
Beach was nice but a bit crowded, once again palapas are awesome. Many europeans go to this resort so there were a fair amount of lovely naked breasts, so if that bothers you, you might want to stay by the pool.
It was windy and the ocean was a bit rough so I did not take advantage ot the free scuba included in our package. I did go sport fishing, $85/half day, with one of the hawkers that stroll the beach. I was the only one to catch anything (mahi mahi). I left it at the boat because I didn't know where to take it to be cooked and didn't feel like carrying it around. Find out beforehand if one of the restaurants will cook it up if you go and catch something.

  • Stayed: March 2008, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bigwave1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Punta Cana hotels
0.7 km away
Secrets Royal Beach Punta Cana
3.8 km away
The Reserve at Paradisus Punta Cana
27.4 km away
Zoetry Agua Punta Cana
Zoetry Agua Punta Cana
#2 of 112 in Punta Cana
4,313 reviews
Show Prices
Show Prices
Show Prices
5.4 km away
Iberostar Grand Hotel Bavaro
0.6 km away
Paradisus Palma Real Golf & Spa Resort
9.6 km away
Hard Rock Hotel & Casino Punta Cana
Show Prices
Show Prices
Show Prices

Been to The Reserve at Paradisus Palma Real? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Reserve at Paradisus Palma Real

Address: Playa de Bavaro, Punta Cana 23000, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Punta Cana
#2 Casino Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#3 Luxury Hotel in Punta Cana
#3 Spa Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#3 On the Beach Hotel in Punta Cana
Price Range: $449 - $1,506 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reserve at Paradisus Palma Real 5*
Number of rooms: 190
Official Description (provided by the hotel):
Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Melia Hotels APAC, Expedia APAC, Wotif.com, Evoline ltd, lastminute.com.au, TripOnline SA, Hotels.com, Hooroo Pty Ltd, HotelQuickly, Cancelon and getaroom.com so you can book your The Reserve at Paradisus Palma Real reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Reserve At Paradisus Palma Real Hotel Punta Cana

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing