we stayed at the Paradisus Palma Real in the reserve to attend our sons wedding. the hotel is just beautiful and the staff was very good. one problem we had however was that the electricity went out ( which controlled everything including the water) and the front desk staff did not seem to care much. however after constant complaining they moved our room and after that everything was fine. another problem was with the consonier. everytime we went to see him to make a restaurant reservation he either told us that we could not get seven pm we could only get 5:30 or 9PM which was out of the question because then we could not see the shows that started at 9. another problem was that most of the restaurants were in the main building so you had to take a golf cart from the reserve to get there. other than that the resort was great and i would definitely recommend this hotel to others.
- Official Description (provided by the hotel):
- Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more less
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- Also Known As:
- The Reserve At Paradisus Palma Real Hotel Punta Cana