We arrived on 10th February and the children were ill by the 12th, my partner was also ill on the 12th, I was sick on the 14th. It is an extremeley unpleasant GUI bug which I would not dispute the hotels claim is an airborne virus, I am extremley concerned that the hotel continues to admit guests without warning them that there is a problem in the resort, in the two weeks we were there we probably only spoke to ten people who did not have someboy ill in there family, the lenght of time people were ill varied from around 12 hours for a quick recovery and in some cases several days with many people needing iv assistance due to dehydration, any body who has a problem with their immune system would be in serious trouble if exposed to this virus. I would say that the resort is an average resort, the food, drink and staff are passable however I would recommend that nobody should visit the resort until the sickness has been resolved.
The hotel management and also Lucy the First Choice Holiday Representative become very aggressive when you want to talk about the illness and refuse to accept the party line that they have had between 10 and 20 people sic k out of a thousand. I was told that my family including my 3 and 4 year old would be evicted from the hotel if I continued to question them about the practices they were using to solve the problem with the sickness.
- Official Description (provided by the hotel):
- Facing the Caribbean Sea, white sand beach and lush gardens, Dreams Palm Beach Punta Cana boasts 500 spacious rooms and ample suites surrounded by swaying palm trees and views of endless blue waters stretching to the horizon - the perfect setting in paradise. Take advantage of all the unlimited luxury activities Dreams Palm Beach Punta Cana has to offer. Swim, sail, snorkel or windsurf in the turquoise Caribbean, enjoy fine a-la-carte dining, sip favorite cocktails at one of our bars. ... more less
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- Also Known As:
- Dreams Palm Beach Punta Cana Hotel Punta Cana
- Occidental Punta Cana
- Occidental Allegro Punta Cana
- Punta Cana Occidental
- Sunscape Punta Cana
- Punta Cana Dreams Palm Beach
- Punta Cana Allegro