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“Still dreaming of Dreams Palm Beach Punta Cana”

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Dreams Palm Beach Punta Cana
Ranked #47 of 112 Hotels in Punta Cana
GreenLeadersSilver level
Reviewed 1 March 2012

Beautiful resort: lush gardens, immaculate property

Food and restaurants: all ingredients are fresh and food is well prepared. Choices on menus were not my cup of tea - husband is a chef but am not a food snob. Old school choices, food lacking in flavour for the most part but filling. Service made up for it. Staff is efficient and friendly, looking after your every need. Seaside Grill was my favourite. Nice seafood plate. Mexican restaurant was also good. French and others, not so much. World Café is great for breakfast and lunch - lots of fresh fruit, yogurt, veggies, plus loads of hot food items. Coco Café is the best - all you can drink café bar - machiato, cappucino, expresso, you name it! Great way to start the day watching the sunrise at 6:45 a.m. As for drinks, try the Island Key (tastes like a lime pina colada)... loads to chose from... service on the beach or poolside, plenty of bars.

Staff: welcoming and efficient staff, learn some standard spanish for extra interactions with staff who are beautiful, warm people that work really hard! Tip them when you can although it is not necessary. Nice thing about the service at DPB: staff have a great work ethic.

Beach: very safe to take long walks along the beach, especially to the left hand side of the resort. Breathtaking... still dreaming of this. Mark your spot on the beach with your towel in the early morning to get a good place. Nice daybeds to lounge in as well.

Rooms: now these were a bit disappointing, but in the end it's not about the room, the location more than makes up for it. Rooms are worn and do need some refreshing. A fresh coat of paint, a good tile scrubbing and regrouting in the washrooms would go a long way, stain on the bed linen. Asked to be moved rooms and front staff accomodated our request. Block 6 was much better than block 9. Room was dressed up a bit but still not fantastic like in the hotel photos. Guessing that Preferred rooms might be better? Not sure.

Spa: did not use since many other guests told us that they did not like there massages... too bad.

Other tips: bring lots of American one dollar bills for tipping. No need for Dominican Pesos.
Go for 'Morning Walk' with Dream Team Guide (free) at 9:30 a.m. to get in to see the dolphins and the sharks at the dock.
Go for 'Spanish Lesson' in the Wedding Gazebo at 10 a.m. to get to know staff and learn basic words.

Amazing vacation... we travel to Europe every year and decided to add in a Carribean vacation - our best vacation ever!!!. Punta Cana is the best! Still dreaming of it and can't wait to go back again.

  • Stayed: February 2012, travelled as a couple
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7  Thank NicolesTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7,361 - 7,365 of 10,759 reviews

Reviewed 29 February 2012

This travel was amazing!
The hotel is very good, people was also, service exellent..just like in paradise !! :-))

  • Stayed: January 2012, travelled as a couple
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1  Thank TinaSaona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 February 2012

my husband and i spent 2 weeks in dreams punta cana in feb 12 where we had a fabulous time food was exellent entertainment staff were very friendly good shows in the evenings some professional plenty going on throughout the day for adults and children dominican people are very friendly ,beauty gasolina franklyn cappoccino liana and elvis are all exellente

  • Stayed: February 2012, travelled as a couple
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3  Thank bodycombe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 February 2012

I was at this resort last summer for a family wedding. The bride and groom were faced with a conflict as soon as they arrived. They were told by the wedding planner, that they would have to pay an extra $900.00 for something included in the package that they had already paid for. Had to contact the manager to confirm it was included. The wedding planner seemed very put off after this, and was not helpful with any of the planning - her answer to all of the Brides' questions were always "no, can't do it", and was very hard to get any answers, and was not available when needed. The photogapher Gabby seemed to take over, and arranged for all of the requests of the Bride, including flowers for her hair, serving cake at the reception, and getting the bride ready. Gabby saved the day that was heading for disaster - can't thank her enough!! The room was booked for 3 hours for the ceremony, and all the while the wedding planner was standing outside the room looking at her watch to ensure that we didn't exceed our time. She tried to shut down the music while the bride and groom were having their last dance - absolutely unacceptable! This was all reported to Pedro - Manager of the resort, how disappointed the Bride was in the treatment they received - they had brought 25 people to this resort, and all felt very disappointed. The resort was beautiful, great food, nice restaurants, bars. The beach at the preferred club needed to be groomed more, as there were a lot of bottle caps, and push pins in the sand. We had told a few of the employees, but still nothing was done. Most of the preferred area rooms faced the childrens' area - very noisy. We assumed the Preferred club meant no children - not the case. Overall - great resort - but would not recommend for a wedding!

Room Tip: Preferred club not worth extra $$ - most face children's play area - very noisy
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  • Stayed: August 2011, travelled with family
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5  Thank cathie s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 February 2012

Arrived to sunshine, fantastic room and even more fantastic staff. Restaurants were varied in menu and we couldn't find one we didn't visit more than once. Service was impeccable, we never wanted for anything. Pool activities were a blast. We loved collecting the reward dollars for participating which we used later to join in the auctions. We recommended this resort to family and friends. Those who visited share our excitement at the possibility of returning. Go to this resort and your dreams for a great holiday will come true.

Room Tip: Preferred club.
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  • Stayed: March 2011, travelled as a couple
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2  Thank Anick F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dreams Palm Beach Punta Cana

Address: Cabeza de Toro, Punta Cana 23000, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotel in Punta Cana
#28 Casino Hotel in Punta Cana
#36 Green Hotel in Punta Cana
#40 Top resorts Hotel in Punta Cana
#42 Spa Hotel in Punta Cana
#43 On the Beach Hotel in Punta Cana
#44 Luxury Hotel in Punta Cana
Price Range: $292 - $895 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Palm Beach Punta Cana 4*
Number of rooms: 500
Official Description (provided by the hotel):
Facing the Caribbean Sea, white sand beach and lush gardens, Dreams Palm Beach Punta Cana boasts 500 spacious rooms and ample suites surrounded by swaying palm trees and views of endless blue waters stretching to the horizon - the perfect setting in paradise. Take advantage of all the unlimited luxury activities Dreams Palm Beach Punta Cana has to offer. Swim, sail, snorkel or windsurf in the turquoise Caribbean, enjoy fine a-la-carte dining, sip favorite cocktails at one of our bars. ... more   less 
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Also Known As:
Dreams Palm Beach Punta Cana Hotel Punta Cana
Occidental Punta Cana
Occidental Allegro Punta Cana
Punta Cana Occidental
Sunscape Punta Cana
Punta Cana Dreams Palm Beach
Punta Cana Allegro

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