It's hard to give an overall rating to our vacation since it is really divided in 2:
1- The room: terrible, dirty, mouldy, badly maintained, in need of renovations... I complained about it and the staff at the reception was not very helpful. They showed me other potential rooms and they were just as bad. Marie-Pascale even told me: "We know the rooms are old, the weather is humid and a lot of people pass through"... humm, how do other hotels do it? They have the same weather and the same turnover. Please improve this part of the resort, because I would love to come back but I won't sleep in another mouldy room. Bad service at restaurants (waiters don't care about you), bad cleaning service (don't expect towel swans on your bed).
2- The positive part: Amazing beach, best ever! Great pool, great kids area with pools, water games, parks. And the best of the best: the mini-club and the baby club. Merci Christine et Josie, my daughter still talks about you, she loved every minute at the mini-club. Great baby club too, my son was super happy there.
Loved the Zumba class, thanks to the Zumba teacher (can't remember her name) and Marissa, we had a blast at your class!!!
Loved the food, the best food I've had at an all inclusive resort ever.
- Official Description (provided by the hotel):
- Discover the Dominican Republic in this all-inclusive family resort, designed over a long white-sand beach, considered to be the finest in the world. Travel to Club Med Punta Cana with your family and enjoy a carefree all-inclusive vacation in this resort which flourishes beside a lagoon surrounded by magnificent grove of coconut palms. Fun moments filled with memories await your kids at Club Med world-famous children's clubs with dedicated activities and sports for children and teenagers from morning to evening, for each age group, and all coordinated by qualified and enthusiastic professionals. This newly redesigned resort has something for everyone, with amenities such as: Baby Club Med™*, a new Spa* with private pool access, exclusive private Oceanfront Family Suites, new dedicated programs for Mini Club Med™ including Le Petit Tennis(R), circus school and Baby Gym(R), Passworld for teens, and more. ... more less
- Reservation Options:
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- Also Known As:
- Club Med Punta Cana Hotel Punta Cana
- Punta Cana Club Med
- Club Med Dominican Republic