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“great value for the price” 3 of 5 bubbles
Review of Puerto Plata Village Resort

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Puerto Plata Village Resort
Ranked #36 of 41 Hotels in Puerto Plata
kingston, ny
Level Contributor
154 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
“great value for the price”
3 of 5 bubbles Reviewed 14 October 2011

we stayed here in the spring of 2010 and had a great time as it was the first time that my g/f and i had travelled together out of the country. we got a lot of nice photos of the dominican. ate a lot of nice food. while we had a great time in puerto plata i believe that we would go to Punta Cana the next time we go to the Dominican. its more on the Caribbean side instead of the Atlantic Ocean side but thats just my opinion. ate a lot of good food.

  • Stayed November 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
7 Thank worldtraveller715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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615 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Montreal, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 14 October 2011

We stayed 11 days, wish we could of stayed longer! The resort is very quaint. Loved the style and colors of the cottage type houses.
It was very clean and well kept. Staff were always very helpful and made sure you were comfortable. Loved the pool setting with the waterfalls.
We met new friends we all seemed like one huge family having a great time. One of the guests was having a birthday so we asked the resort to help us give a party. The wait staff made sure everything went like clockwork even preparing a birthday cake with candles and singing. they even had a photographer who took professional photos!
The all inclusive food was $40.00 us per person, at first we thought it was expensive but afterward we said it is a good deal after all. You will never go hungry!
The food was good although many times turned out to be the same types served on the buffets. The only time it was different was when they opened up the Itallian & Mexican areas a fews times a week.
The only time we noticed the food was not that good was when they had many weekend visitors . We dont think they were able to keep up with the crowd. We did not get sick from any of the food. Sometimes people eat too much of a variety and drink to many beverages and their stomachs are not used to it, which could be the reason why some of the reviews say they got sick.

The ride to the beach on the trolly was very nice, we liked going though the tropical scenery. The beach seemed to be a bit eroded caused by the recent hurricane they had back in the late part of August. You have to be aware of Life Styles membership people next door, They have a luxury setting right next door to your beach area. Compared to your beach area and theirs it makes yours look like trash. Thats the way they want it too look like so if you get too close they invite you in to see their facilities and.... try very hard to get you to sign up offering you a low end package expensive plan. beware thats all we can say.

It was a slow time of the season, it was nice not to have all kinds of people crowds because we deal with the public each day in our work environment and needed a break. over all it is was a perfect vacation.

Room Tip: ask for the large room in the middle of the cottages, otherwise you will get a small one in the hot...
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  • Stayed September 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank rumpunchvacations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 31 August 2011

This resort was really disappointing. The rooms, while perfectly clean, were very outdated with old, worn out furniture and a bath that had seen better days. This resort was sold to us as a "4 star resort", which it most definitely was not.

1) The all inclusive package included food in the buffet, restaurants and snack bar; and drinks. The snack bar offered burgers and pizza, all of which had a bizzare taste to them, and they are hardly what you want to eat in 30 C heat. There were no ice creams included in the all inclusive – these had to be bought at the shop on site.

2) The cocktails, while advertised on the website as being served in proper glasses with fresh fruit decoration were served in cheap plastic cups with generic 'mixed fruit' juice poured in top of the alcohol of your choice. Not quite what you expect from a four star resort.

3) The website advertises a buffet restaurant and 3 a la carte restaurants, however only one of the a la cartes was open about once a week. The 'Italian' a la carte restaurant actually had a buffet starter and dessert, and an a la carte main menu, with around 6 options. Only one of these options was italian (lasagna), while the others were things like lamb chops and chicken. My friend had the lamb chops, which were actually just fat and bones. The food in the buffet was horrible, and there were often flies on the fruit and the salads. The desserts were normally just a big cake, some fruit and jelly. There was a snack bar at the beach as well as in the resort which served burgers and hot dogs, again they had a strange taste to them. I would rather have eaten school dinners for two weeks.

4) Do not go here if you want to lie by the pool in peace and quiet. Loud dance music is played by the pool all day as well as by the beach. There is also entertainment like step aerobics and a strange 'sexy legs' competition, which, in my opinion, was pretty inappropriate for a family resort in the daytime and also appeared to be sexualising some of the younger teenage girls. Also, this is one of the only hotels in the resort complex which admits locals, which meant that the resort was very loud and busy during the weekends, with lots of children.

5) There was loud night time entertainment (i.e. karaoke) which we did not go to, but we could hear it in our room. The whole resort gave the impression of being the Butlins of the Dominican Republic.

6) We were pestered quite a lot by the local men, both at the beach (trying to show us around their hotel) and in the resort, even by the staff. Quite a few of the men would stare and hiss at us, while one of the first things some of the bartenders said to us was, ‘Are you single?’.

Overall, I really would not recommend this resort. We found it cheap on the internet and thought it was a good deal, however we definitely should have read more reviews before we booked – it appears some other people have also had bad experiences.

-Claire (and Laurie)

  • Stayed July 2011, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
9 Thank ClaireA88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Puerto Plata hotels

Inverness
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed 9 August 2011

We had serious doubts after booking this holidayl (unfortunately we didn't read the reviews until after booking) . Cheap flights, cheap resort and thought too good to be true...it was.

The stories and nightmares of awful food were true. 2 out of the 3 of us had horrendous diarrhoea and violent sickness. The buffet is the same everyday. The food in the ala carte restaurants worse. The mexican restaurant giving myself food poisoning and confined to my bed in the apartment for 48 hours. The only time of the day we felt confident with the food was breakfast. The prepared to order pancakes were great. We ended up leaving the resort and having meals in other local restaurants for lunch and dinner. The thought of smelling and tasting the food that made you violently ill again was enough to make us happy at spending extra.
The resort itself is very run down. In it's hayday...which was 20/25 years ago it was very busy. Now it's like a ghost town. Even the locals acknowledge this fact. The staff in the hotel it has to be said were excellant. They couldn't do enough to help you, and were very friendly.
The beach does not have white stretching sands and clear blue water. It is the Atlantic Ocean NOT the Caribbean Sea on this part of the Dominican. The sea is often rough and murky with lots of sea weed around your legs. Sand pretty average, you could be in Costa Del Sol or any resort. Usual beach sellers constantly trying to sell you the usual tat.
Outside the resort it is very expensive. Also beware of Mafia hanging about outside the resorts waiting for tourists to venture away from the guarded gates. We were unaware of these people until warned by a local bus driver after travelling the local way into Sosua.
Would we go back to the Dominican again...the answer is no. If we did I would pay extra for a nicer hotel on the other side of the Dominican.
Please read the reviews and think carefully before you book here. If we could have afforded to buy cheap flights home after our first week we would have.

  • Stayed October 2010, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
10 Thank Clare R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somerset
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 4 August 2011

Worried about the weather at the time we were going, according to weather 10 day forecasts we wouldn't see any sun! How wrong was that. Complex lovely, staff deserve 20/10, food Brill, entertainment team fantastic. Going back in Feb to meet up with newfound friends.

  • Stayed July 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank dominican999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Puerto Plata Village Resort

Property: Puerto Plata Village Resort
Address: Apartado 716, Playa Dorada Complex, Puerto Plata, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Top resorts Hotel in Puerto Plata
Price range (per night): $110 - $214
Hotel Class:3 star — Puerto Plata Village Resort 3*
Number of rooms: 385
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, lastminute.com.au, Expedia APAC and Booking.com so you can book your Puerto Plata Village Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Puerto Plata Village Hotel Puerto Plata
Sun Village Resort & Spa

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