We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“disappointing.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Puerto Plata Village Resort
Ranked #35 of 39 Hotels in Puerto Plata
New York City, New York
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“disappointing.”
Reviewed 3 August 2011

very disappointed in some things with this hotel:
1. very outdated. rooms were old and furniture was disgusting.
2. supposed to have three restaurant choices but only one was open.
3. entertainment was pretty bad like one woman and five guys dancing to disco music CDs and playing drinking games with underage patrons.
4. some things ridiculous such as to use internet very expensive and to down load boarding passes you have to pay. to play pool you have to go back to main reception desk and pay (what happened to All inclusive).
5. they could have offered us a suite instead of two crummy rooms, that would have been much better and less expensive.
on the good side....very nice employees, good food, beautiful pool.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank leah262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

654 reviews from our community

Traveller rating
    127
    168
    119
    94
    146
See reviews for
175
150
42
15
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Huntington, New York
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 June 2011

We found this property very nice. They are mostly villas as the name implies and that was a nice change from a high rise. We had a very roomy villa with siting area and dinning area. Perfect for the 4 of us travelling. Food was good most nights. Mostly carribean style cuisine. Food got tricky with our kids since they are picky eaters. They didn't have kid friendly food. They eventually adjusted. The staff was wonderful. Very friendly. Not much selection as far as drinks. Only beer available was Presidente on draft. Also, only house liquor all from the same distillary called Normandy. Stuck to drinking rum punch all week. There were no nightly shows as advertised,I guess because there were very few of us staying there. May must be off, off season. The staff at the beach were also very nice.
Con:Annoyed all week by Lifestyles sales guys trying to sell us a time share at their hotel. Over all we had a pleasant stay.

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Marg631
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limburg Belgium
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 June 2011

We continue Lusee2U of March 30 2011 its assessment NOT 100% but 300% totally agree!

Staff makes all the trouble in the world to you as comfortable as possible, even if you are sick.
We stayed a long time in this hotel to recuperate because my husband has cancer.
We already have travel 18 years on holiday and have to admit that this is one of the best holiday, price quality.

EXCEPT ONE THING WE NOT AGREE ONE AT !!! We had have no problems with Alberto, he was always very correct and helpful with us, seem like all of the rest !!!

Like all employees of the hotel they are very proffesional, friendly, honest and helpful, even the security of the hotel.
They were very strict and correct what we appreciate, safety first!
The food was very good, enough choice, there is always something you desire.
Usually the food we already bored after 1 week in the same hotel, but here the food was very good for us, there is always something you desire.

In the weekends many Dominican stay at this hotel.
They enjoy life and having fun, rain or no rain!
Many foreigners say that' s noisy and busy, they don't like at, we found it very funy !
You have good and bad people, like everywhere in the world!

We must be honest, if you want "ONLY LUXURY" at your holiday and "all the rest don't care", you sit in the wrong place !!!
Here is the price, great quality the number 1 !!!

Rambo (Frank) and Nadia.

  • Stayed January 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank JOYLimburgBelgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 May 2011

One important thing: If you are planning to go there.. check the weather.. I was there in September 2009 ant it rained for 4 days in Puerto Plata but even while it's raining - friendly and funny animators can make your stay unforgetable!!!

Rooms are a bit dated, but clean and spacious. But you only sleep there so - exceptional value for your money!!!
A la carte Restaurants are amazing,the buffet was excellent, bar staff is great, local drinks very tasty and you must try mamahuana, local rum - aphrodisiac:)

If you like diving or snorkeling - you will not be dissapointed, especially when you choose paradise island or similar excursion. Underwater world in the Caribbean is magic!

I will definitely go back.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Radziord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riyadh, Saudi Arabia
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 May 2011

We stayed here on an all-inclusive package deal for 2 weeks at the beginning of April, and I think for the price we paid it was really an excellent bargain!! The staff here are fantastic, really friendly, welcoming, fun and helpful. The food was good too- we were a bit nervous about getting burgers and chips every night, but each night had a different theme so we didn't get bored and there was always a lot of choice- including Dominican food too so we had a chance to try something local. The choice of drinks was pretty good too- the beer was tasty and although I don't drink rum there seemed to be a lot of choice of rum cocktails and the bar staff are very adept at keeping your glass full (particularly at the swim-up bar!!). When we were there the hotel was extremely quiet, which suited us fine, but if you were looking for a full-on party holiday, I would recommend somewhere else. (Just a note that at the weekends however it was full of Dominican families and groups of friends, so much much busier but still a nice friendly fun atmosphere).
The rooms were basic but nice & homely and the housekeeping staff were really great too. Our double room had 2 double beds, tv, fridge etc., to be honest it could probably do with a bit of sprucing up but we were quite happy with it for the price.
The beach is just beautiful- a bit windy in the afternoons when we were there but it was great to be able to walk down (or take the little bus when we were lazy- its only about 500m away from the hotel) and get lunch by the sea, which is all-included.
We also took a couple of trips when we were there, with varying success.... You have to be VERY careful about chatting to random people on the streets- inevitably you'll end up on a 'tour' you didn't ask for which ends in being fleeced for $30 or more! There are heaps of places on the Playa Dorada complex where you can book tours and we found this much better than trying to do it ourselves because the price is all upfront.
One sour note to the holiday was the sheer number of people they allow onto the complex whose job it is to get you into the nearby Lifestyle Resort (in order to sell you a kind of timeshare scheme). They are really persistent and will tell you that it only takes 30 minutes and they will receive $20 for it. We ended up going to one as we thought 30 minutes of our time was not a lot to get someone their $20... needless to say it took 3 hours and a lot of hard-selling. Do NOT feel guilty about not doing it, like we did! This was the first package holiday we'd been on since we usually prefer to travel independently, and while it was fantastic overall, this constant hard-selling was annoying.
Overall, definitely recommended though- it is a BEAUTIFUL place with a lot to do... and I think the problems we experienced are ones you would get in any of the hotels in the complex. And the staff alone make this hotel a great place to stay!

Room Tip: Ask for a garden view- its pretty!
See more room tips
  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank immilala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Puerto Plata hotels
0.7 km away
Blue JackTar
Blue JackTar
#8 of 39 in Puerto Plata
223 reviews
0.9 km away
Grand Paradise Playa Dorada
Grand Paradise Playa Dorada
#7 of 39 in Puerto Plata
3,214 reviews
1.7 km away
Be Live Collection Marien
Be Live Collection Marien
#9 of 39 in Puerto Plata
3,633 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
BlueBay Villas Doradas Adults Only
1.0 km away
VH Gran Ventana Beach Resort
VH Gran Ventana Beach Resort
#5 of 39 in Puerto Plata
5,404 reviews
0.5 km away
Hotel Beach House Playa Dorada
Hotel Beach House Playa Dorada
#34 of 39 in Puerto Plata
1,449 reviews
Show Prices
Show Prices
Show Prices

Been to Puerto Plata Village Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Puerto Plata Village Resort

Property: Puerto Plata Village Resort
Address: Apartado 716, Playa Dorada Complex, Puerto Plata, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Top resorts Hotel in Puerto Plata
Price range (per night): $101 - $208
Hotel Class:3 star — Puerto Plata Village Resort 3*
Number of rooms: 385
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Wotif.com, Expedia APAC, TripOnline SA, Hooroo Pty Ltd, lastminute.com.au, Priceline, HotelQuickly, Evoline ltd and getaroom.com so you can book your Puerto Plata Village Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Puerto Plata Village Hotel Puerto Plata
Sun Village Resort & Spa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing