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Reviews (6,170)
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3,517
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113 - 118 of 6,170 reviews
Reviewed 5 April 2018 via mobile

Staff: super super friendly, kind and smiley. Lovely people with a lovely attitude

Rooms: spacious, comfy beds, bathroom nice however shower basin is very near to breaking but nice and clean overall

Pool: main pool very busy, bars are slow , people in water smoking and drinking, however a quieter pool option is available and very nice. Area is pretty and pool is lovely.

WiFi: you must pay for WiFi.. which is the worst thing about this resort. It’s the 21st century and they are making a KILLING off poor guests who want to contact their family etc. $60 a week or $25 a day- not good. They need to review this ASAP

Safety deposit: got to pay $3 a day for this. Not as shocking as the WiFi but still pretty expensive

Food and drink : buffet is actually nice. Seen lots of complaints about warm food but what do you expect! It’s a buffet!
Go when it opens and food is hot.
Food across breakfast through to dinner is lovely had 0 issues.
Alcohol drinks are what you expect for all inclusive
Only thing I would suggest here is that ‘24 hour snack’ is not necessarily what the British consider a snack, it’s more of a meal. If Blue Bay offered small snacks like crisps etc / ice cream that would be a real positive rather than burgers/chips etc that are only accessible at the beach.

Restaurants: one of the biggest let downs of the resort. The idea is nice.
The resort offers you 3 ‘a la carte’ options which is definitely a good switch up and you can enjoy your evening more and also dress up

Fish restaurant: POOR service, poor food. Need I say more.. we didn’t have a good time at all

Grill: the best out the lot. Food was very nice. Staff lovely. I think consider repainting the wall with the fish on it- makes it look unsophisticated and childish compared to the fish and Chinese.

Chinese: a let down. Every plate of food looked the exact same!! Was ok but not impressed. Best ‘ambience’ of them all but poor service again.

We completely understand that technically these are not real restaurants and we are not paying, but if the service is bad here it only gives the resort a bad rep, it makes the buffet look like a luxury!

Entertainment: a lot going on, but it’s not classy. They should really have a sophisticated bar area that’s free

Overall, clean, well kept, and I would consider returning again if they review the WiFi and restaurant situation. I know they are also building a shop which will be good too.
4 star is accurate but needs improvement in areas. The staff make this place!!! We had a lovely holiday so thank you blue bay for that

Stayed: April 2018
Thank ambersal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gerenteresidente2016, Gerente at BlueBay Villas Doradas Adults Only, responded to this reviewResponded 6 April 2018

Dear Ambersal:

On behalf of our staffs, I would like to thank you for staying at Blue Bay Villas Doradas hotel,we appreciate your feedback and insights from your recent experience with us.

Thank you for your appreciation to our staffs and the great service they come to deliver, your comment has been shared with them and they are very appreciative.

Your suggestions has been duly noted and shared with the involved heads of departments for their follow up, we all aim to deliver the best customer experience our visitors come to expect.

In regards to your comment regarding our a la carte restaurants and some other suggestions for improvements, I am pleased to inform, our company will be doing some updating within the hotel in the near future.

We hope you can take advantage of it in your future visit.

Yours sincerely,

Inés Pichardo
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018 via mobile

Hotel is beautiful and the staff extremely helpful ,kind and hospitality. Food was delicious in all the place, fresh meal . l had a great experience. The room very clean and tide .Entertainment staff was fantastic thank you all: Jorge , Luis (Chocolate), Alfredo , Veronica, Yandra ,DJ Pedro and the boss staff Raul thanks gays for great time spent with you. It was amazing days during hotel was enjoyable , the service excellent .I specially want to thank Aridio Garcia for this memorable photo. Absolutely great place to spent a holiday.

Stayed: March 2018, travelled as a couple
1  Thank Georgiana V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRANCISCO D, Guest service at BlueBay Villas Doradas Adults Only, responded to this reviewResponded 5 April 2018

Dear Mrs. Georgiana V

Thank you very much for choosing BlueBay as a vacation destination.

Thank you very much for sharing your positive comments regarding our hotel.

It is a great pleasure for us to read your positive opinion about us and highlight the great work of our employees in different departments, especially in the animation department, we always work hard to exceed the expectations of our customers.

Thanks again for your good review, we all hope you will return for as many years as possible.

Best regards.

Hamler Perez
Customer service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018 via mobile

Freddo is the BEST! Very good performer and excellent tour guide. But the rooms was HORRIBLE unless you are in the VIP vacation club room the rooms are bad... Air conditions don't work properly and causes mold on curtains and other linens. The floors need to be repanelled and walls repainted. This makes the rooms feel damp and dingy despite if it's just been clean.The food is just okay unless you go to the Grill/Steakhouse is better. Drinks are GREAT if you like sweet rums (I do). DJ Pedro, Chocolate and Veronica and Mandy, Samuel, Anthony and yandra and Raoul were also good part of the entertainment staff. The overall staff is helpful and very kind but the lack of maintenance of the rooms itself is a big weakness. They have 3 nice pools and the beach is practically private (mostly just the guest on them). I wish I could rate better but until they do some remodelling to rooms I can't rate higher.

Stayed: April 2018, travelled solo
Thank Stacy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gerenteresidente2016, Gerente at BlueBay Villas Doradas Adults Only, responded to this reviewResponded 6 April 2018

Dear Stacy:

Thank you for your visit and sharing your feedback.

Your comment is very valuable to us we aim to improve each day, I have shared your comment with the involved heads of departments for their information and follow up.

I am very sorry to read the inconvenience you have experienced and very much regret I did not have the opportunity to talk to you while on site, in order to follow up on your concern and turn your experience around.

Thank you for highlighting our staffs hospitality and their commitment to go out of their ways to please our customers.

We hope to welcome you back.

Kind regards,

Ines Pichardo
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

We had a great 14 yr anniversary vacation. Great memories to share due to the great photography staff at BlueBay Villas Doradas Adults Only. I especially want to thank Aridio Garcia for his great attention to artistic detail in photography. We absolutely loved our photos.

Room Tip: Excellent photography crew
  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank lizzyg1126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRANCISCO D, Guest service at BlueBay Villas Doradas Adults Only, responded to this reviewResponded 4 April 2018

Dear lizzyg1126

Thank you very much for coming to BlueBay Villas Doradas and sharing your positive experience.

It is a great pleasure for us to read your positive opinion about us and highlight the great work of our staff, we always work hard to exceed the expectations of our customers.

We hope you come back soon.

Thanks again for your good comments.


Best regards

Hamler Perez
Guest Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

Bluebay is one of best place to visit , good service and really good food, and the photo service really good price and beautiful photos thanks guys aridio and evaristo, the bar are amazing at swimming pool , I woul like to come back

Stayed: April 2018, travelled with friends
2  Thank Luis F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FRANCISCO D, Public Relations Manager at BlueBay Villas Doradas Adults Only, responded to this reviewResponded 3 April 2018

Dear Luis

Thank you so mucho for coming to BlueBay Villas Doradas and sharing your positive experience.

It’s a great pleasure for us to read your positive review about us and highlight the great work of our Staff, we always work very hard in order to exceed our customers’ expectations however it would not be possible to get it without our good employees.

We hope that you back for many years.

Thank you again for your good review.

Best regards.

Francisco Díaz
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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