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“Good Value but remember it's not 5 star”

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Grand Paradise Playa Dorada
Ranked #8 of 41 Hotels in Puerto Plata
Glasgow, United Kingdom
Level Contributor
91 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
“Good Value but remember it's not 5 star”
Reviewed 15 February 2012

We stayed at the Grand Paradise from 25th January for 14 nights.

First off I love the DR having been there 12 times in the last 10 years. I have stayed in most of the hotels in Playa Dorrada. I would say that the Grand Paradise is a 3 and half star resort.

The food was cooked well and there is a fair choice but the choice is similar everyday. I am a fussy eater and still managed to find plenty to eat all the time. We tried both the Italian and Edens restaurants twice and enjoyed both.

We got a note saying we had to book for the buffet every night, either 630 or 830 but found that if you didn’t there was no issue. Thanks to Eduardo our waiter every morning and lunch time for his excellent service. He would always have my coffee for me when he saw me coming in and always smiling and happy.

The bar staff are also friendly and the service is good. In the UK we are good at queuing and waiting but other countries don’t seem to do this so don’t be afraid to jump in. There is NO PRESEDENTE. Remember this is a third world country and wages are very low. Tips go a long way. $1 at a meal and to the bar staff at night is very much appreciated and will get you better service.

The resort does seem to be frequented by older patrons but don’t let this put you off.

All of the entertainment staff Blue, Blacky, Bon Bon, Chiko are all fantastic and everyone had a great time with them.

Our room was overlooking the pool and could be a bit noisy, this never effected our sleep though. The room was basic but had everything you need and a good shower.

Half of the pool is always in the shade so the temperature is a bit lower than at other resorts but it’s refreshing and once you’re in it’s fine.

Do not be put off by reports of the beach vendors they are there to earn a living in a very poor country. A polite “no thanks” and they will leave you alone. I enjoy having a laugh with them and bartering for their items, never pay more than half the original price they give you. Don’t buy cigars on the beach.

The resort is always clean and staff always seem to be cleaning something.

If you want 5 star luxury pay much more and go to Punta Cana, for the price we paid we got what we paid for and had a great time. Thanks to our wonderful rep Sarah from TC for all her help.

Be wary of the French Canadians they are rude, ignorant, pretend they don’t speak English and need to learn that Quebec is part of Canada not a country.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank l300dub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (523)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
North Bay, Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 February 2012

Just got back from a week at Grand Paradise, Puerto Plata, DR. Having stayed in the playa Dorado complex at different hotels twice before, we knew what to expect with the beach (beautiful and clean, with miles of sandy beach for walking).
A slight mix up with our rooms, the hotel was quite helpful on day 2 to fix our accomodations, and offered a late check out time on departure day to help compensate for the mix up. The rooms are spacious, and kept very clean. We were in building 18, overlooking the tennis courts...very quiet.

We travelled with our two children aged 17 and 11. We absolutely loved the animation staff, with a special shout out to SuperJoe, Pepe and Chicky! They kept us entertained every day, and we enjoyed participating in the games.

The food was ok...if you're super picky, you might be hungry. Remember, you are in a different country, and things are not like they are at home. If you are a fan of peanut butter, bring a small jar with you as there is none. The Italian a la carte and the Grill a la carte were both good....again, not Canadian Grade A beef, but delightful just the same. If I could offer a suggestion, spend the money before you go and take Dukoral! It's worth it!

We met a great group of 8 fellow Canadians, whom we took most of our meals with, and thoroughly enjoyed their company.

All in all, this resort offers good value for your money. If you want blender drinks, 7 a la carte restaurants, jacuzzi's in your bathroom then this is NOT the place for you...but good luck finding all of that for the price you'll pay for a week at the Grand Paradise.

Beautiful weather, delightful staff, making new friends and a week of fun in the sun with my hubby and daughters....PRICELESS!

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Shelley O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Onna-son, Japan
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 February 2012

We've never been to the Dominican Republic and now have no desire to return. The Grand Paradise was OK, not luxurious by any means but it was adequate. Having only stayed in one 4 star and one 5 star resort in the past I will say that 5 star is the way to go. The front desk staff were not very accomadateing., the maid service was just OK, I don't think they really clean the rooms thorughly, just a light cleaning, we only received 2 towels daily. The food was slightly above average but lacked variety. Same thing every night with maybe 1 new dish to go with the theme of the night. the beach is big but you won't see crystal blue water and white sand, but what you will see is VENDORS, and lots of them and they are RELENTLESS!!!! Overall it wasnt the resort that made me not want to go back, its the area in general. The country is beautiful but we found that the excursions were shopping trips, maybe the economy has affected the area because friends we have talked to who have stayed at Playa Dorada didnt have the same experience we did. The majority of the guests are seniors so if you're looking to party, go to another resort. We didn't use the swimup bar because it is in the shade most of the day. No Presidente beer to be found, even when it is requested. Alot of little negatives add up!

Room Tip: Try a 5 star resort maybe in Punta Cana, from what I hear from friends it is much nicer there. O
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank L H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warren, Rhode Island
Level Contributor
225 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 3 February 2012

Having been to the D.R. at least 16 times in the last 10 years, my wife and I are rather knowledgable about what to expect. Having stayed at the G.P.(under a previous ownership) and having noted it being refurbished some three years ago while staying at a nearby resort, we wanted to renew with this resort once again. MISTAKE. The great things: beach, some staff. The average: check in and out(no smiles and little feeling of warmth) some wait staff (others if you requested a wine at lunch you would be lucky to receive it by dinner!!). Room a.c. was good, with okay bedding. Room was clean but upper Salvation Army furnishings. POOR: food, not only very basic but rather poor quality( and we KNOW D.R. food)., quality of the drinks(wine possibly a one day old vintage and served from gallon milk type containers!!). While not drinkers, I would think it would be very hard for someone to be drunk with the amount(and quality) of liquor served.. A general statement: it would seem to us that the AMSHA chain is a rather poor example of D. R, resorts. Low price and equally low quality.

Room Tip: There are better resorts in Playa Dorado.. and the D.R. Stay away from Amsha
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Alfred S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 February 2012

First of all, i would like to point out that my girlfriend and I are a young couple ages 22-23, enjoying our first vacation to the DR. We have previously visited Aruba and Bahamas, and are no strangers to 5 star resorts. Now, coming to the DR we expected the 3.5 star rating the resort was given. Based on previous reviews, people seemed to expect 5 star service and quality. This resort is not terrible by any means. The staff is accommodating and friendly. Our room is nice and clean, and freshly refurbished. The food at the buffet hibiscus was decent and satisfying, considering they serve for quantity over quality. The beach has the best view of the nearby mountains. There are, however, many vendors on the beach who pester you to buy their goods, but they can easily be dismissed. Although, if you want to buy something from the beach vendors or the nearby orange "flea" market, HAGGLE the price down!!!!!!!! Many of the other guests are 40+, so not a young crowd at all, and perhaps harder to please. There are activities for everyone to enjoy. We got a GREAT deal on two excursions from one of the beach vendors to the waterfall tour and horseback riding. BOTH are recommended.
Overall, our stay here so far has been fun and relaxing. The previous reviews are a bit too harsh considering you get what you pay for. This place is a great VALUE.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank L W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Paradise Playa Dorada

Property: Grand Paradise Playa Dorada
Address: Complejo Playa Dorada, Puerto Plata 332, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Puerto Plata
#7 Family Hotel in Puerto Plata
#7 On the Beach Hotel in Puerto Plata
Price range (per night): $152 - $457
Hotel Class:3.5 star — Grand Paradise Playa Dorada 3.5*
Number of rooms: 425
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Also Known As:
Grand Paradise Playa Dorada Hotel Puerto Plata
Paradise Beach Club Puerto Plata
Paradise Beach Resort Casino
Paradise Beach Puerto Plata
Paradise Beach Club Casino

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