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“Good option in Willemstad”

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Curacao Suites Hotel
Ranked #8 of 32 Hotels in Willemstad
Certificate of Excellence
Reviewed 4 weeks ago via mobile

This hotel is a good options for couples and families travelling on a budget who wish to stay near the centre of Curaçao.
Rooms are big, air conditioner works great, king bed is a bit hard, but comfortable.
I saw some complaints about hot water in the shower, but I didn't have any problem with the shower.
Breakfast is simple, but is more than enough to start the day: toasts, cheese, eggs, bacon or sausage, coffee, milk, juice, fruits, yougurt.
I asked them to arrange transfer to/from the airport and everything worked great.
Also booked a car with them and it all worked out ok.
Suggestions to the hotel: provide guests with detergent and sponge to wash the silverware.

Stayed: November 2017, travelled with family
Thank RonessaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan G, General Manager at Curacao Suites Hotel, responded to this reviewResponded 4 weeks ago

Dear Ronessa,

First of all, I'd like to thank you again for choosing Curacao Suites Hotel. It was such a pleasure having you as our guest. Secondly, I'd really like to thank you for taking your precious time to write a review about your stay with us.

I'm happy to read that you've enjoyed the service of our staff and i'm also glad that you liked our ideal location in the city center of Otrobanda, Willemstad and our free breakfast which is served on our rooftop terrace.

Thank you for mentioning some points of improvement, Curacao Suites is an organization which is given the opportunity to improve the quality of our product and service by comments and feedback from our guests. We do our utmost to ensure that our guests experience every day a sense of timeless hospitality. We have shared your observations with our management team, so that we can improve our service in the future.

We hope you've had a great time on Curacao! And if you ever visit Curacao again we hope that we're able to welcome you again at Curacao Suites.

Kind regards from the entire team,

Ryan Godschalk
General Manager
Curacao Suites Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5 - 9 of 226 reviews

Reviewed 4 weeks ago

Good value for the money. Close to business centers and close to the waterfront entertainment areas. I enjoyed the variety of breakfast choices, and the wireless internet speed was great. Friendly hotel, and good people.

Room Tip: Bring a converter for the electrical is 220V and 50 hertz.
See more room tips
  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Glen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan G, General Manager at Curacao Suites Hotel, responded to this reviewResponded 4 weeks ago

Dear Glen,

Thank you for taking the time to write a review regarding your recent stay with us at Curacao Suites. It's great to read that you have enjoyed our facilities and ideal location in the city center of Willemstad.

It was a pleasure to host your stay and we hope to welcome you again another time.

Kind regards from the entire team,

Ryan Godschalk
General Manager
Curacao Suites Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2017

The room was spacious, but lacking of good shower and reading lights. Otherwise cleanish, although the cleaner was "sick" suddenly when cleaning was due ??? Overall things were a little worn out, so you can see that the best days of this hotel are a few years back. Surroundings were dirty and full of trash, and some smell of urine in the closest walkways.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 614hannuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan G, General Manager at Curacao Suites Hotel, responded to this reviewResponded 8 November 2017

Dear Guest,

We’re sorry your recent visit with us did not meet our high standards of service. We take our guests comments very seriously and we appreciate you taking the time to share your review and let us address your concerns.

We would like to apologize again for the one-day absence of housekeeping. We will try to prevent this in the future, and ensure continuity to provide daily clean rooms.

I am sorry that our facilities did not meet with your expectations. We regularly make improvements to our service based on the feedback of our valuable guests; please be assured that all your feedback has been considered and taken on board going forward. We currently are in the process of upgrading our furniture.

I am sorry that you were inconvenienced by the surroundings. This is regrettably beyond our control because these are the government duties and concerns; however, please be assured that we monitor our surroundings so it won’t escalate. Please accept my sincere apologies for any inconvenience.

We would also like to thank you for mentioning that you’ve enjoyed our ideal location and our spacious rooms.

So, thank you once again for your review. I am sorry that your visit did not meet with your expectations, but we appreciate your feedback and will take all your comments on board for quality and training purposes going forward.

Sincerely,

Ryan Godschalk
General Manager
Curacao Suites Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2017

I stayed at the Curacao Suites Hotel just before departing on a cruise.

The hotel is very centrally located to downtown, and the facilities seem almost new and are very well maintained. The guest rooms are very spacious! I booked this hotel based on other TripAdvisor reviews and was not disappointed! This place lives up to its ratings.

The hotel was fully booked during my stay, and there was an issue with the a/c unit in my room. The front desk staff in general, and "Anais" in particular was amazing and provided a very swift and comprehensive resolution for me.

WiFi is strong throughout the property, and the breakfast options provided were very good (hot offerings as well as yogurt, cereal, teas, juices, etc...)

The hotel also offers on-site car rental. In addition, they were very helpful in securing an airport transfer to the hotel for a nominal fee.

This hotel is a very reasonable and comfortable mid-range option, and I agree with other TripAdvisor reviewers that this is a top choice to be considered.

  • Stayed: October 2017, travelled solo
    • Location
    • Rooms
    • Service
1  Thank CaptainBly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan G, General Manager at Curacao Suites Hotel, responded to this reviewResponded 27 October 2017

Dear CaptainBly,

First of all, I'd like to thank you again for choosing Curacao Suites Hotel. It was such a pleasure having you as our guest. Secondly, I'd really like to thank you for taking your precious time to write such a lovely review about your stay with us.

I'm happy to read that you've enjoyed the 24/7 service of our staff, thanks for mentioning the name of our supervisor, I'll make sure she gets to hear your lovely compliment.
I'm also glad that you liked our ideal location in the city center of Otrobanda, Willemstad and our free breakfast which is served on our rooftop terrace.

It's such an honour reading that our guests have enjoyed their stay with us so much that they recommend Curacao Suites.

We hope you've had a great time on the cruise! And if you ever visit Curacao again we hope that we're able to welcome you again at Curacao Suites.

Kind regards from the entire team,

Ryan Godschalk
General Manager
Curacao Suites Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2017

You would be close the city and bars, for transport you could either rent a car or take a bus which is in walking proximity to the hotel. it also have tours which you could arrange from the hotel. very friendly staff.

Room Tip: Walk with your sleep, you would get enough rest.
See more room tips
  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Satesh01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan G, General Manager at Curacao Suites Hotel, responded to this reviewResponded 26 October 2017

Dear Satesh,

Our location is indeed very ideal in the city center of Willemstad, Otrobanda. We're glad you've liked it!

Thank you for leaving a review about your recent stay at Curacao Suites Hotel.

We are indeed capable to help our guest with tours or renting a car, what we reccomend because we've got some special rates for our hotel guests!

Thanks for complimenting the staff, I'll make sure they get to hear the compliments!

It was a pleasure having you as our guest and we hope that we're able to meet you again in the future.

Kind regards from the entire team,

Ryan Godschalk
General Manager
Curacao Suites Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Curacao Suites Hotel

Address: Langerstraat 13 | Otrobanda, Willemstad, Curacao
Region: Caribbean > Curacao > Willemstad
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Suites Swimming Pool
Hotel Style:
#1 Best Value Hotel in Willemstad
#4 Spa Hotel in Willemstad
Price Range: $99 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Curacao Suites Hotel 3*
Number of rooms: 17
Official Description (provided by the hotel):
Curacao Suites is a Unique hotel situated in the centre of the city at Otrobanda. The convenient location makes it the perfect spot for businesspeople to stay. And for a vacation the place to start and exploring Curacao. What makes Curacao Suites unique is that we have only suite rooms. So no matter which room u stay in, u will be living in style. It is only here that living in style will not be a burden on your pockets as each room is affordably priced. The suite rooms offer a TV, air conditioning and cable channels. There is a full kitchenette with a fridge, and featuring a shower, private bathrooms also come with a hairdryer. breakfast is included. The property offers free parking. This property is 600 metres from Port of Willemstad and 4 km from Fort Amsterdam. Hato International Airport is 11.6 km away. Curacao, Straight To The Heart What makes Curacao special among Caribbean islands? Authenticity. For centuries, we have forged a vibrant and rich culture rooted in history and hospitality. Our heritage is both European and African - representing more than 50 nationalities. We speak Dutch, Spanish, and English - as well as a local language, Papiamentu, a colorful Creole dialect. Update: Please note Curacao Suites Hotel is operated under new management as of May 1st, 2016. We are improving the facilities and doing minor renovations while remaining open at the same time. ... more   less 
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Also Known As:
Curacao Suites Hotel Willemstad

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