I did quite a bit of research when choosing where to stay on Curacao before choosing this hotel. I thought the downtown location and the former purpose of the building looked pretty cool, and I really wanted to like it. I agree that after having seen it in person, the location is kind of weird. We had a rental car, so it wasn't a problem, but it's in a commercial area by a school and other businesses. We could hear traffic going by our room all night long, every night. I didn't see anything in the neighborhood we would want to walk to.
The service from the management was really what left me underwhelmed. I'm not sure if it was just the nature of the place (maybe people there aren't as warm as they are in other Latin/Caribbean countries), but the management sitting in their air-conditioned office seemed less-than-eager to help. The other staff (the women working in the kitchen, the chef, the bartender, the night watchman) were all friendly and helpful, though. The restaurant was excellent,and the chef was very flexible in dealing with dietary restrictions.
When my friend arrived a few hours before I did, she was checked in and saw that the price they quoted her was more expensive than what we'd received in our email reservation. We got that straightened out the next morning, but when she had checked in, they didn't really show her the room--we had no idea until the 2nd night that we had another little bedroom behind a locked door.
The way the bathroom shower is made, water was always left standing when you were done using it. And then when you closed the bathroom door, the towels didn't dry (no AC in bathroom) because of the humidity. I'm not sure why, but they didn't empty the trash while we were there.
I liked the garden area with the comfortable seats and beautiful tropical plants. Make sure you use insect repellent, though.
By the way, it was much muggier in that downtown area than where we stayed on the beach.
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- Also Known As:
- Boutique Hotel 't Klooster Curacao/Willemstad