I am a long time Hilton Honors member and honestly typically choose Hilton properties if they are available. We specifically chose this hotel because the location. Being in the middle of the island, we could head north or south for day trips and the Hilton location made the most sense.
This property is WORN down - the exterior looks like it hasn't been touched in decades, the floors are dirty (we were on the 5th floor) and it just looks tired.
The hotel grounds are beautiful - the pool is great, the beach is great, the quiet is great. I did think it was weird that the kid pool was filled with sand - I assume they will be doing something with that area.
The service is fantastic - had some of the best service experiences ever here - Kareen in the executive lounge is fantastic! All the staff was super friendly, helpful and happy.
The breakfast is meh - nothing worth writing home about
We did eat one dinner at the bar and it was great. There is also a fantastic pizza joint within walking distance called Tomatoes.
In the end we loved it - I traveled with 2 adults, a 12 year old and a 5 year old.More
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